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Test: Emerging Modes of Business- Case Based Type Questions - Commerce MCQ


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8 Questions MCQ Test Business Studies (BST) Class 11 - Test: Emerging Modes of Business- Case Based Type Questions

Test: Emerging Modes of Business- Case Based Type Questions for Commerce 2024 is part of Business Studies (BST) Class 11 preparation. The Test: Emerging Modes of Business- Case Based Type Questions questions and answers have been prepared according to the Commerce exam syllabus.The Test: Emerging Modes of Business- Case Based Type Questions MCQs are made for Commerce 2024 Exam. Find important definitions, questions, notes, meanings, examples, exercises, MCQs and online tests for Test: Emerging Modes of Business- Case Based Type Questions below.
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Test: Emerging Modes of Business- Case Based Type Questions - Question 1

Direction: Read the following text and answer the questions that follow:

Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.

‘So he sold his old sofa, and bed through OLX.’

Q. Identify in the type of e-business model involved in the transaction mentioned here.

Detailed Solution for Test: Emerging Modes of Business- Case Based Type Questions - Question 1
Customer to customer (C2C) is a business model that enables customers to trade with each other, frequently in an online environment. C2C businesses are a type of business model that emerged with e-commerce technology and the sharing economy.

In the transaction mentioned here, a customer to customer e-business model is shown.

Test: Emerging Modes of Business- Case Based Type Questions - Question 2

Direction: Read the following text and answer the questions that follow:

Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.

“M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej furniture for making delivery to its online customers.”

Q. Identify the limitation of e-business stated here.

Detailed Solution for Test: Emerging Modes of Business- Case Based Type Questions - Question 2
Risk arising due to anonymity and no traceability of parties.
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Test: Emerging Modes of Business- Case Based Type Questions - Question 3

Direction: Read the following text and answer the questions that follow:

Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.

‘...he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej furniture.’’

Q. Identify the type of e-business model involved in transaction mentioned here.

Detailed Solution for Test: Emerging Modes of Business- Case Based Type Questions - Question 3
Consumer-to-business (C2B) is a business model in which consumers (individuals) create value and businesses consume that value. In the above transaction, this type of e-business is shown.
Test: Emerging Modes of Business- Case Based Type Questions - Question 4

Direction: Read the following text and answer the questions that follow:

Mr. Mehra is working at the post of General Manager in AU Small Finance Rajasthan. He is transferred to Hyderabad. So he sold his old sofa, and bed through OLX. In Hyderabad, he bought a new sofa and small bed of his choice according to the space of the room placing online order to Godrej Furniture. On receiving the delivery of the items, he found colour defect in the sofa so he filed an online complaint with customer care cell of Godrej Furniture. The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action. In enquiry, it was found that M/s Touchwood Furniture Dealers, distributor of Godrej Furniture in Hyderabad made the ‘default on delivery’ while taking online order from Godrej Furniture for making delivery to its online customers.

“The head of customer grievances cell forwarded this complaint mail to the Marketing manager and Production manager for further action.”

Q. Identify the scope of e-business mentioned in this case.

Detailed Solution for Test: Emerging Modes of Business- Case Based Type Questions - Question 4
Intra B- this refers to transactions between the parties or persons who are the part of one firm only.
Test: Emerging Modes of Business- Case Based Type Questions - Question 5

Direction: Read the following text and answer the questions that follow:

Utsav Sharma, an entrepreneur is planning to enter into a new business of manufacturing laptop bags with an inbuilt lock facility and solar charger. Being highly complex and tedious, its manufacturing operations need to be well planned. He decides that the complete bag will be manufactured at his own factory but its advertisement campaign can be given to Vigyapan Agency so that he can focus on key functions.

Q. Identify the mode of business followed by Utsav to focus on key functions of business.

Detailed Solution for Test: Emerging Modes of Business- Case Based Type Questions - Question 5
Outsourcing is the business practice of hiring a party outside a company to perform services or create goods that were traditionally performed in-house by the company's own employees and staff. Outsourcing is a practice usually undertaken by companies as a cost-cutting measure.
Test: Emerging Modes of Business- Case Based Type Questions - Question 6

Direction: Read the following text and answer the questions that follow:

Utsav Sharma, an entrepreneur is planning to enter into a new business of manufacturing laptop bags with an inbuilt lock facility and solar charger. Being highly complex and tedious, its manufacturing operations need to be well planned. He decides that the complete bag will be manufactured at his own factory but its advertisement campaign can be given to Vigyapan Agency so that he can focus on key functions.

Q. Outsourcing of advertising services will come under the scope of ______.

Detailed Solution for Test: Emerging Modes of Business- Case Based Type Questions - Question 6
Outsourcing of advertising services will come under the scope of BPO. Business process outsourcing (BPO) is a business practice in which an organization contracts with an external service provider to perform an essential business task. Processes that are performed the same or similarly from company to company, such as payroll or accounting, are candidates for BPO.
Test: Emerging Modes of Business- Case Based Type Questions - Question 7

Direction: Read the following text and answer the questions that follow:

Utsav Sharma, an entrepreneur is planning to enter into a new business of manufacturing laptop bags with an inbuilt lock facility and solar charger. Being highly complex and tedious, its manufacturing operations need to be well planned. He decides that the complete bag will be manufactured at his own factory but its advertisement campaign can be given to Vigyapan Agency so that he can focus on key functions.

Q. Vigyapan Agency is a:

Detailed Solution for Test: Emerging Modes of Business- Case Based Type Questions - Question 7
Vigyapan Agency is a Horizontal service provider.
Test: Emerging Modes of Business- Case Based Type Questions - Question 8

Direction: Read the following text and answer the questions that follow:

Utsav Sharma, an entrepreneur is planning to enter into a new business of manufacturing laptop bags with an inbuilt lock facility and solar charger. Being highly complex and tedious, its manufacturing operations need to be well planned. He decides that the complete bag will be manufactured at his own factory but its advertisement campaign can be given to Vigyapan Agency so that he can focus on key functions.

Q. Which one of the following is not the need of outsourcing?

Detailed Solution for Test: Emerging Modes of Business- Case Based Type Questions - Question 8
Outsourcing is the business practice of hiring a party outside a company to perform services or create goods that were traditionally performed in-house by the company's own employees and staff. Outsourcing is a practice usually undertaken by companies as a cost-cutting measure.

Sharing of trade secrets is not the need of outsourcing.

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