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Test: Quality Management - Year 11 MCQ


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10 Questions MCQ Test Business Studies for GCSE/IGCSE - Test: Quality Management

Test: Quality Management for Year 11 2024 is part of Business Studies for GCSE/IGCSE preparation. The Test: Quality Management questions and answers have been prepared according to the Year 11 exam syllabus.The Test: Quality Management MCQs are made for Year 11 2024 Exam. Find important definitions, questions, notes, meanings, examples, exercises, MCQs and online tests for Test: Quality Management below.
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Test: Quality Management - Question 1

What is the primary focus of Quality Control in a manufacturing process?

Detailed Solution for Test: Quality Management - Question 1
Quality Control aims to identify and correct defects in products during or after production.
Test: Quality Management - Question 2

Which of the following is NOT a step in the Quality Assurance process?

Detailed Solution for Test: Quality Management - Question 2
Quality Assurance focuses on preventing defects through standardization, training, and continuous improvement, rather than testing for defects.
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Test: Quality Management - Question 3

Define the term 'Total Quality Management' (TQM) in business operations.

Detailed Solution for Test: Quality Management - Question 3
TQM is a management approach aimed at improving product quality throughout all organizational processes.
Test: Quality Management - Question 4
Why is it important for businesses to implement Quality Control measures?
Detailed Solution for Test: Quality Management - Question 4
Quality Control helps in reducing costs associated with defects and rework, thus improving operational efficiency.
Test: Quality Management - Question 5
Give an example of a Quality Assurance tool used in manufacturing.
Detailed Solution for Test: Quality Management - Question 5
Six Sigma is a quality assurance methodology used to minimize defects and improve processes in manufacturing.
Test: Quality Management - Question 6
How does Quality Assurance contribute to customer satisfaction?
Detailed Solution for Test: Quality Management - Question 6
Quality Assurance ensures that products meet or exceed customer expectations, thus enhancing satisfaction levels.
Test: Quality Management - Question 7
What role does continuous improvement play in Quality Management?
Detailed Solution for Test: Quality Management - Question 7
Continuous improvement is integral to Quality Management as it focuses on ongoing efforts to improve products and processes.
Test: Quality Management - Question 8
Describe one benefit of implementing a Quality Management System (QMS) in a business.
Detailed Solution for Test: Quality Management - Question 8
A QMS helps in reducing customer complaints by ensuring consistent quality and meeting customer expectations.
Test: Quality Management - Question 9
What is the difference between Quality Control and Quality Assurance?
Detailed Solution for Test: Quality Management - Question 9
Quality Control involves checking products for defects, while Quality Assurance focuses on preventing defects through standardized processes.
Test: Quality Management - Question 10
How can businesses benefit from achieving ISO 9001 certification?
Detailed Solution for Test: Quality Management - Question 10
ISO 9001 certification demonstrates that a business meets international standards for quality management, enhancing operational efficiency and credibility.
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