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Test: Business Organizations- 5

40 Questions MCQ Test Business and Commercial Knowledge | Test: Business Organizations- 5

Description

Attempt Test: Business Organizations- 5 | 40 questions in 30 minutes | Mock test for CA CPT preparation | Free important questions MCQ to study Business and Commercial Knowledge for CA CPT Exam | Download free PDF with solutions

QUESTION: 1

Direction refers to:

A.
planning,
B.
organizing,
C.
driving,
D.
staffing

Solution:

QUESTION: 2

Marry Follett pointed that reform was possible provided the following consideration were taken into account:

A.
building up new attitudes,
B.
planning
C.
negative attitudes,
D.
None of the above.

Solution:

QUESTION: 3

The characteristics of direction include:

A.
guiding,
B.
motivating,
C.
planning,
D.
performance appraisal

Solution:

QUESTION: 4

Direction is a:

A.
discrete process,
B.
continuous process,
C.
circular process,
D.
supervisory process

Solution:

QUESTION: 5

The principles of direction do not include:

A.
to have a thorough knowledge about the terms to bind the employees and the organization,
B.
to remove the inefficient employees,
C.
labour turnover,
D.
to have an effective communication superior and his subordinates.

Solution:

QUESTION: 6

The techniques of direction excludes:
Hint: Coordination refers to the link between the different functions of management.

A.
an alternative device of communication,
B.
supervisory techniques,
C.
coordination,
D.
standard practices and procedures.

Solution:

QUESTION: 7

Communication is a:
[Hint: Communication is a transfer of information from one person to another and getting the feedback to check the efficiency of the message communicated.]

A.
two-way process,
B.
one-way process,
C.
discrete process,
D.
circular process

Solution:

QUESTION: 8

The sketch shows the process of communication from A to B. What labels apply to the arrows that cross in the centre?

A.
Stimulus; response
B.
Transmission; feedback
C.
Feedforward; feedback
D.
Encoding; decoding

Solution:

QUESTION: 9

What comprises the decoding stage of the communication model?

A.
Perception; retention.
B.
Attention; perception; retention
C.
Receiving; processing and storing information
D.
Short term memory; decoding; long term memory.

Solution:

QUESTION: 10

What is the first step to take during communications planning?

A.
Decide on means of communication
B.
Identify communication constraints
C.
Conduct a stakeholder analysis
D.
Develop a communications management plan

Solution:

QUESTION: 11

Feedback is a listener's

A.
verbal critique of your message.
B.
verbal or nonverbal responses to a message.
C.
acceptance of a message.
D.
aversion to a message.

Solution:

QUESTION: 12

To decode a message is to

A.
translate ideas into code.
B.
reject a message.
C.
evaluate a message.
D.
interpret a message.

Solution:

QUESTION: 13

In the communication process, to encode means to

A.
translate ideas into a code.
B.
block a pathway between the sender and receiver of a message.
C.
speak to large groups of people.
D.
interpret a code.

Solution:

QUESTION: 14

A message is a signal that serves as

A.
noise reduction.
B.
stimuli for a speaker.
C.
stimuli for a mass audience.
D.
stimuli for a receiver.

Solution:

QUESTION: 15

Feedback can come in the form of

A.
nonverbal communication only.
B.
verbal communication only.
C.
environmental noise.
D.
verbal and nonverbal listener responses.

Solution:

QUESTION: 16

In the communication process, a receiver is

A.
message interference.
B.
the person who decodes a message.
C.
a message pathway.
D.
the person who encodes an idea.

Solution:

QUESTION: 17

Noise does the following:

A.
causes listeners to listen to messages more carefully.
B.
focuses wandering thoughts.
C.
distorts or interferes with a message.
D.
enhances a message.

Solution:

QUESTION: 18

An example of a communication channel is

A.
face-to-face conversation.
B.
noise.
C.
feedback.
D.
context.

Solution:

QUESTION: 19

Which of the three components are part of the human communication process?

A.
Message, noise, feedback
B.
Feedback, message, critiquing
C.
Noise, feedback, jargon
D.
Message, recording, feedback

Solution:

QUESTION: 20

Which of the following is an example of a nonverbal message?

A.
Eye contact
B.
Yelling
C.
Mumbling
D.
Jargon

Solution:

QUESTION: 21

The ability to communicate effectively

A.
depends on the education level of those around you.
B.
can be learned.
C.
is a natural talent that cannot be learned.
D.
depends on not using technology to send messages.

Solution:

QUESTION: 22

A message can only be deemed effective when it is

A.
communicated face-to-face.
B.
understood by others and produces the intended results.
C.
repeated back as proof of understanding.
D.
delivered with confidence.

Solution:

QUESTION: 23

Learning to communicate with others is key to

A.
establishing rewarding relationships.
B.
never being misunderstood.
C.
eliminating all of your listeners' physiological noise.
D.
winning the approval of everyone around you.

Solution:

QUESTION: 24

Encoding is important because it

A.
guarantees that one's message will be decoded.
B.
encourages listener feedback.
C.
eliminates noise.
D.
Produces messages.

Solution:

QUESTION: 25

When a subordinate or a lower level manager passes information or offers suggestions to the higher level management, they are using which level of communication?

A.
Upward communication
B.
Downward communication
C.
Lateral communication
D.
Diagonal communication.

Solution:

QUESTION: 26

Control is a function aimed at:

A.
economic development,
B.
staffing,
C.
organizational development,
D.
planning

Solution:

QUESTION: 27

Control is a:

A.
static activity,
B.
plan,
C.
pervasive function,
D.
All of the above

Solution:

QUESTION: 28

The objective of control is:

A.
take corrective actions,
B.
make plans,
C.
prepare manpower planning,
D.
influence and persuasiveness,

Solution:

QUESTION: 29

In the sketch of the planning and control cycle, what do the arrows X and Y indicate?

A.
(X) Review plans, (Y) review implementation of plans.
B.
(X) Alter plans; (Y) alter implementation of plans.
C.
(X) Restart the planning process; (Y) confirm existing plans.
D.
(X) Proceed with normal planning review; (Y) intervene urgently in current action.

Solution:

QUESTION: 30

Detecting irregularities is possible through:

A.
controlling,
B.
staffing,
C.
decision-making,
D.
planning.

Solution:

QUESTION: 31

Strategic control is implemented with:

A.
micro perspective,
B.
department perspective,
C.
macro perspective,
D.
motivational perspective

Solution:

QUESTION: 32

Deviation is a term used in:
[Hint: Deviation is the term used when the actual performance is not equal to the standard performance.]

A.
controlling
B.
motivation
C.
directing
D.
staffing

Solution:

QUESTION: 33

Controlling plays an important role in helping:

A.
increase the costs,
B.
fixing standards,
C.
identify opportunities,
D.
time management

Solution:

QUESTION: 34

Difficulty in controlling the external factors is a drawback for:

A.
controlling
B.
motivation
C.
staffing
D.
organising

Solution:

QUESTION: 35

Effective control requires:

A.
flexibility
B.
rigidity
C.
high cost
D.
high time

Solution:

QUESTION: 36

The standard performances need to be adjusted after measuring with:
[Hint: The actual performances should be measured with standards and the standard performances need to be adjusted through controlling techniques and review procedures.]

A.
actual performances
B.
costs
C.
time involved
D.
external factors

Solution:

QUESTION: 37

The process of monitoring performance monitoring it with goals and correcting any significant deviations is known as

A.
Planning
B.
Organising
C.
Leading
D.
Controlling.

Solution:

QUESTION: 38

Which of the factors listed below is not a reason for decision making in organizations being a complex process?

A.
People have to make decisions in a historical context
B.
Several stakeholders will have an interest in the decision
C.
Factors in the current context of the organization affect the decision
D.
Modern information systems enable people to evaluate a range of possible outcomes.