The passage given below has certain words or phrases underline and blanks that might need to be filled. There are questions that follow the passage. Read the same carefully and mark the most appropriate options as your answers
The global health crisis actually offers a unique opportunity to rethink prevailing business models in the hospitality space. The idea is to develop experiences that satisfy domestic as well as local needs of the communities. The Federation of Hotel & Restaurant Associations of India (FHRAI) further highlighted that due to the financial losses during the first wave, almost 40 per cent of hotels and restaurants in India have shut down permanently. About 20 per cent haven’t __________ back fully and the remaining a hit of over Rs 1.30 lakh crore in revenue for the fiscal year 2020-21 due to the impact of the ongoing global health crisis. In such a situation, continue to run in losses. Overall, the Indian hotel industry has taken the hospitality sector is seeking more support from the Government to stay afloat. So far, the only respite has been the Government’s decision to extend the Emergency Credit Line Guarantee Scheme (ECLGS) to the sector, under which the finance ministry recently removed the ceiling of Rs 500 crore in loan outstanding to get credit. Besides, the industry is pinning its hope on the revival in domestic travel seen after the waning of the second wave while wishing there is no third wave. Hence, stepping up to understand and respond to changing consumer behaviour as well as adopt new practices will be essential to the recovery of the hospitality sector.
Though the suspension of global tourism has hit the Indian hospitality industry hard, it’s time to shift the larger focus on the domestic demands. Millions of travelers, who are unable to travel overseas, would look for quality domestic alternatives. So, focusing on internal tourism is the way forward. With the work-from-home working model, employers should consider extending their employees the opportunity to take a break and unwind - as a ‘staycation’ or a ‘workcation’. Resorts or hotels could remodel and renovate to address workcation needs of employees. A continued focus on guest’s safety, hygiene and sanitization is important to instill confidence among guests in a post COVID-19 World. The global health crisis actually offers a unique opportunity to rethink prevailing business models in the hospitality space. The idea is to develop experiences that satisfy domestic as well as local needs of the communities. Adaptability is the key for survival -- and those who are seizing this opportunity are further enabling the inclusive and sustainable growth of the sector.
Q. The employers have also been advised by the author. Which option helps understand the same?