What is the primary aim of the Consumer Protection Act 2019?

The primary aim is to protect consumers and address the issues they face in the market.

Fill in the blank: The transition from a seller market to a consumer market has shifted the principle from ___ to ___.

Caveat emptor to caveat venditor.

True or False: The Consumer Protection Act 2019 allows consumers to seek justice if cheated by businesses.

True.

Riddle: I help you avoid unsafe products, and I’m a law that protects your rights as a buyer. What am I?

The Consumer Protection Act 2019.

What are some risks consumers face when they are not adequately protected?

Consumers face risks such as health issues from unsafe products, physical harm from adulterated food, deception from misleading advertisements, and unfair costs due to overpricing, hoarding, and black-marketing.

Fill in the blank: In today's market, consumers are often referred to as ___ because businesses must prioritize their needs.

Kings.

What is meant by the sale of adulterated goods?

The sale of adulterated goods refers to products mixed with cheaper or harmful substances, compromising their safety and quality.

Fill in the blank: Sale of counterfeit goods refers to selling ___ that look like real ones but are of lower quality.

Fake products

True or False: Supplying defective goods means offering products that work perfectly.

False. Supplying defective goods means selling items that do not work properly.

Riddle: I can look like a luxury item, but I’m just a cheap imitation. What am I?

A counterfeit product.

What is the consequence of using malfunctioning weights and measures in sales?

Using malfunctioning weights and measures can lead to customers receiving less product than they paid for, such as being charged for a kilogram but receiving only 800 grams.

Fill in the blank: Black marketing and hoarding create a shortage, causing ___ to rise.

Prices

What is the primary aim of consumer protection?

The primary aim of consumer protection is to safeguard consumers against harm, loss, or unfair practices in the marketplace.

What are the main reasons consumer protection is considered crucial from the consumer's perspective?

Consumer protection is crucial from the consumer's perspective because it addresses consumer ignorance about rights, organizes consumers into groups for advocacy, and safeguards against widespread exploitation through unfair trade practices.

Fill in the blanks: Consumer protection involves educating consumers about their ___ and responsibilities, as well as helping them resolve ___ when things go wrong.

Rights, complaints

True or False: The main objective of consumer protection is to prioritize the interests of businesses over those of consumers.

False. The main objective of consumer protection is to prioritize the rights and interests of consumers.

Riddle: I am the foundation that guards against deceit in the market, ensuring that consumers are not misled. What am I?

Consumer protection

How do enlightened businesses benefit from prioritizing consumer interests?

Enlightened businesses benefit from prioritizing consumer interests by achieving long-term success through satisfied customers who lead to repeat sales and positive word-of-mouth, ultimately expanding the customer base.

Fill in the blank: The exploitation of consumers can occur through unfair trade practices such as ___ and false advertising.

Selling defective products

What role do consumer organizations play in consumer protection?

Consumer organizations advocate for consumer rights, help individuals file complaints against unfair businesses, and work to raise awareness about consumer rights and responsibilities.

What is the primary purpose of the Consumer Protection Act, 2019?

The primary purpose of the Consumer Protection Act, 2019 is to safeguard and promote the interests of consumers by providing quick and affordable solutions to their complaints.

Fill in the blank: The Consumer Protection Act applies to all kinds of businesses, including ___ and ___.

Manufacturers and e-commerce companies