Page 1
LEARNING OBJECTIVES
DYNAMICS OF
COMPETITIVE
STRATEGY
After studying this chapter, you will be able to :
? Understand the dynamics of competitive strategy.
? Have knowledge of competitive landscape.
? Know the importance of strategic analysis in the formulation of strategy.
? Learn some of the methods of competitive analysis that are used in
business organizations.
? Understand the terms core competencies, competitive advantage.
? Have an understanding of some of the methods used in portfolio
analysis.
? Appreciate the applicability of SWOT and TOWS analysis
? Understand globalisation adopted by firms.
Analysis is the critical starting point of strategic thinking.
Kenichi Ohmae
The idea is to concentrate our strength against our competitor’s relative
weakness.
Bruce Henderson
CHAPTER
2
Page 2
LEARNING OBJECTIVES
DYNAMICS OF
COMPETITIVE
STRATEGY
After studying this chapter, you will be able to :
? Understand the dynamics of competitive strategy.
? Have knowledge of competitive landscape.
? Know the importance of strategic analysis in the formulation of strategy.
? Learn some of the methods of competitive analysis that are used in
business organizations.
? Understand the terms core competencies, competitive advantage.
? Have an understanding of some of the methods used in portfolio
analysis.
? Appreciate the applicability of SWOT and TOWS analysis
? Understand globalisation adopted by firms.
Analysis is the critical starting point of strategic thinking.
Kenichi Ohmae
The idea is to concentrate our strength against our competitor’s relative
weakness.
Bruce Henderson
CHAPTER
2
STRATEGIC MANAGEMENT
2.2
2.1 INTRODUCTION
The business environment is highly dynamic and continuously evolving. The changes
happening in the external environment challenge organisations to find novel and
unique strategies to remain in business and succeed. As the world is getting smaller
and competition is increasing, organisations have increasing pressure to develop
their business and strengthen its competitiveness. Strategic thinking and strategic
management are highly relevant and important for all the managers in organisations
in order to achieve competitive advantage, as well as ensure high performance for
success with company’s survival and growth.
Competitive Strategy
Competitive strategy of a firm evolves out of consideration of several factors that
are external to it. It must be remembered that the external environment affects the
internal environment of the firm. The economic and technical components of the
CHAPTER OVERVIEW
Competitive Strategy
Competitive Landscape
Strategic Analysis
Industry and Competitive Analysis
Core Competence
Competitive Advantage
Internal and External Analysis
SWOT Analysis
Globalisation
Page 3
LEARNING OBJECTIVES
DYNAMICS OF
COMPETITIVE
STRATEGY
After studying this chapter, you will be able to :
? Understand the dynamics of competitive strategy.
? Have knowledge of competitive landscape.
? Know the importance of strategic analysis in the formulation of strategy.
? Learn some of the methods of competitive analysis that are used in
business organizations.
? Understand the terms core competencies, competitive advantage.
? Have an understanding of some of the methods used in portfolio
analysis.
? Appreciate the applicability of SWOT and TOWS analysis
? Understand globalisation adopted by firms.
Analysis is the critical starting point of strategic thinking.
Kenichi Ohmae
The idea is to concentrate our strength against our competitor’s relative
weakness.
Bruce Henderson
CHAPTER
2
STRATEGIC MANAGEMENT
2.2
2.1 INTRODUCTION
The business environment is highly dynamic and continuously evolving. The changes
happening in the external environment challenge organisations to find novel and
unique strategies to remain in business and succeed. As the world is getting smaller
and competition is increasing, organisations have increasing pressure to develop
their business and strengthen its competitiveness. Strategic thinking and strategic
management are highly relevant and important for all the managers in organisations
in order to achieve competitive advantage, as well as ensure high performance for
success with company’s survival and growth.
Competitive Strategy
Competitive strategy of a firm evolves out of consideration of several factors that
are external to it. It must be remembered that the external environment affects the
internal environment of the firm. The economic and technical components of the
CHAPTER OVERVIEW
Competitive Strategy
Competitive Landscape
Strategic Analysis
Industry and Competitive Analysis
Core Competence
Competitive Advantage
Internal and External Analysis
SWOT Analysis
Globalisation
2.3
DYNAMICS OF COMPETITIVE STRATEGY
external environment are considered as major factors leading to new opportunities
for the organization as well as creating threats to its existence. Similarly, the broader
expectation of the society in which the organization operates is again an important
factor to determine the competitive strategy.
A firm must identify its position relative to the competitors in the market. The
objective of a competitive strategy is to generate competitive advantage (something
that positions it above its competition), increase its market share and finally beat
competition. A competitive strategy consists of moves to:
? Attract and retain customers by delivering value
? Withstand competitive pressures, and
? Strengthen its market position.
Having a competitive advantage is necessary for a firm to compete in the market.
Competitive advantage comes from a firm’s ability to perform activities more
effectively than its rivals. But what is more important is to cultivate the essence that,
the competitive advantage is sustainable. Further by knowing if it is a leader,
challenger, or a follower in the market, it can adopt appropriate competitive
strategy.
2.2 COMPETITIVE LANDSCAPE
Competitive landscape is a business analysis which identifies competitors, either
direct or indirect. Like Patanjali and Hindustan Unilever are direct competitors but
ITC Hotels and Honda Motors are indirect competitors that are competing to attract
the affluent consumer to buy their product/service. Competitive landscape is about
identifying and understanding the competitors and at the same time, it permits the
comprehension of their vision, mission, core values, niche market, strengths and
weaknesses. Understanding of competitive landscape requires an application of
“competitive intelligence”.
An in-depth investigation and analysis of a firm’s competition allows it to assess the
competitor’s strengths and weaknesses in the marketplace and helps it to choose
and implement effective strategies that will improve its competitive advantage.
Thus, understanding the competitive landscape is important to build upon a
competitive advantage.
Page 4
LEARNING OBJECTIVES
DYNAMICS OF
COMPETITIVE
STRATEGY
After studying this chapter, you will be able to :
? Understand the dynamics of competitive strategy.
? Have knowledge of competitive landscape.
? Know the importance of strategic analysis in the formulation of strategy.
? Learn some of the methods of competitive analysis that are used in
business organizations.
? Understand the terms core competencies, competitive advantage.
? Have an understanding of some of the methods used in portfolio
analysis.
? Appreciate the applicability of SWOT and TOWS analysis
? Understand globalisation adopted by firms.
Analysis is the critical starting point of strategic thinking.
Kenichi Ohmae
The idea is to concentrate our strength against our competitor’s relative
weakness.
Bruce Henderson
CHAPTER
2
STRATEGIC MANAGEMENT
2.2
2.1 INTRODUCTION
The business environment is highly dynamic and continuously evolving. The changes
happening in the external environment challenge organisations to find novel and
unique strategies to remain in business and succeed. As the world is getting smaller
and competition is increasing, organisations have increasing pressure to develop
their business and strengthen its competitiveness. Strategic thinking and strategic
management are highly relevant and important for all the managers in organisations
in order to achieve competitive advantage, as well as ensure high performance for
success with company’s survival and growth.
Competitive Strategy
Competitive strategy of a firm evolves out of consideration of several factors that
are external to it. It must be remembered that the external environment affects the
internal environment of the firm. The economic and technical components of the
CHAPTER OVERVIEW
Competitive Strategy
Competitive Landscape
Strategic Analysis
Industry and Competitive Analysis
Core Competence
Competitive Advantage
Internal and External Analysis
SWOT Analysis
Globalisation
2.3
DYNAMICS OF COMPETITIVE STRATEGY
external environment are considered as major factors leading to new opportunities
for the organization as well as creating threats to its existence. Similarly, the broader
expectation of the society in which the organization operates is again an important
factor to determine the competitive strategy.
A firm must identify its position relative to the competitors in the market. The
objective of a competitive strategy is to generate competitive advantage (something
that positions it above its competition), increase its market share and finally beat
competition. A competitive strategy consists of moves to:
? Attract and retain customers by delivering value
? Withstand competitive pressures, and
? Strengthen its market position.
Having a competitive advantage is necessary for a firm to compete in the market.
Competitive advantage comes from a firm’s ability to perform activities more
effectively than its rivals. But what is more important is to cultivate the essence that,
the competitive advantage is sustainable. Further by knowing if it is a leader,
challenger, or a follower in the market, it can adopt appropriate competitive
strategy.
2.2 COMPETITIVE LANDSCAPE
Competitive landscape is a business analysis which identifies competitors, either
direct or indirect. Like Patanjali and Hindustan Unilever are direct competitors but
ITC Hotels and Honda Motors are indirect competitors that are competing to attract
the affluent consumer to buy their product/service. Competitive landscape is about
identifying and understanding the competitors and at the same time, it permits the
comprehension of their vision, mission, core values, niche market, strengths and
weaknesses. Understanding of competitive landscape requires an application of
“competitive intelligence”.
An in-depth investigation and analysis of a firm’s competition allows it to assess the
competitor’s strengths and weaknesses in the marketplace and helps it to choose
and implement effective strategies that will improve its competitive advantage.
Thus, understanding the competitive landscape is important to build upon a
competitive advantage.
STRATEGIC MANAGEMENT
2.4
Reality Bite: Hyundai is an important player in the Indian Automobiles (car)
market. The company has achieved success year after year since its entry into the
Indian market where Maruti has been the industry leader. Hyundai has a deep
understanding of its competitive landscape where Tata motors, Mahindra &
Mahindra, Toyota, Honda, Ford etc. are competing besides Maruti. To succeed in
the competitive environment, it brings out new cars and improved models of
existing cars every year to cater to various segments of customers.
2.2.1 Steps to understand the Competitive Landscape
i. Identify the competitor: The first step to understand the competitive landscape
is to identify the competitors in the firm’s industry and have actual data about
their respective market share.
This answers the question:
? Who are the competitors and how big are they?
ii. Understand the competitors: Once the competitors have been identified, the
strategist can use market research report, internet, newspapers, social media,
industry reports, and various other sources to understand the products and
services offered by them in different markets.
This answers the question:
? What are their product and services?
iii. Determine the strengths of the competitors: What are the strength of the
competitors? What do they do well? Do they offer great products? Why are
consumers liking their product/service? Do they utilize marketing in a way that
comparatively reaches out to more consumers. Why do customers give them
their business?
This answers the questions:
? What are their financial positions?
? What gives them cost and price advantage?
? What are they likely to do next?
? How strong is their distribution network?
? What are their human resource strengths?
iv. Determine the weaknesses of the competitors: Weaknesses (and strengths)
can be identified by going through consumer reports and reviews appearing in
various media. After all, consumers are often willing to give their opinions,
Page 5
LEARNING OBJECTIVES
DYNAMICS OF
COMPETITIVE
STRATEGY
After studying this chapter, you will be able to :
? Understand the dynamics of competitive strategy.
? Have knowledge of competitive landscape.
? Know the importance of strategic analysis in the formulation of strategy.
? Learn some of the methods of competitive analysis that are used in
business organizations.
? Understand the terms core competencies, competitive advantage.
? Have an understanding of some of the methods used in portfolio
analysis.
? Appreciate the applicability of SWOT and TOWS analysis
? Understand globalisation adopted by firms.
Analysis is the critical starting point of strategic thinking.
Kenichi Ohmae
The idea is to concentrate our strength against our competitor’s relative
weakness.
Bruce Henderson
CHAPTER
2
STRATEGIC MANAGEMENT
2.2
2.1 INTRODUCTION
The business environment is highly dynamic and continuously evolving. The changes
happening in the external environment challenge organisations to find novel and
unique strategies to remain in business and succeed. As the world is getting smaller
and competition is increasing, organisations have increasing pressure to develop
their business and strengthen its competitiveness. Strategic thinking and strategic
management are highly relevant and important for all the managers in organisations
in order to achieve competitive advantage, as well as ensure high performance for
success with company’s survival and growth.
Competitive Strategy
Competitive strategy of a firm evolves out of consideration of several factors that
are external to it. It must be remembered that the external environment affects the
internal environment of the firm. The economic and technical components of the
CHAPTER OVERVIEW
Competitive Strategy
Competitive Landscape
Strategic Analysis
Industry and Competitive Analysis
Core Competence
Competitive Advantage
Internal and External Analysis
SWOT Analysis
Globalisation
2.3
DYNAMICS OF COMPETITIVE STRATEGY
external environment are considered as major factors leading to new opportunities
for the organization as well as creating threats to its existence. Similarly, the broader
expectation of the society in which the organization operates is again an important
factor to determine the competitive strategy.
A firm must identify its position relative to the competitors in the market. The
objective of a competitive strategy is to generate competitive advantage (something
that positions it above its competition), increase its market share and finally beat
competition. A competitive strategy consists of moves to:
? Attract and retain customers by delivering value
? Withstand competitive pressures, and
? Strengthen its market position.
Having a competitive advantage is necessary for a firm to compete in the market.
Competitive advantage comes from a firm’s ability to perform activities more
effectively than its rivals. But what is more important is to cultivate the essence that,
the competitive advantage is sustainable. Further by knowing if it is a leader,
challenger, or a follower in the market, it can adopt appropriate competitive
strategy.
2.2 COMPETITIVE LANDSCAPE
Competitive landscape is a business analysis which identifies competitors, either
direct or indirect. Like Patanjali and Hindustan Unilever are direct competitors but
ITC Hotels and Honda Motors are indirect competitors that are competing to attract
the affluent consumer to buy their product/service. Competitive landscape is about
identifying and understanding the competitors and at the same time, it permits the
comprehension of their vision, mission, core values, niche market, strengths and
weaknesses. Understanding of competitive landscape requires an application of
“competitive intelligence”.
An in-depth investigation and analysis of a firm’s competition allows it to assess the
competitor’s strengths and weaknesses in the marketplace and helps it to choose
and implement effective strategies that will improve its competitive advantage.
Thus, understanding the competitive landscape is important to build upon a
competitive advantage.
STRATEGIC MANAGEMENT
2.4
Reality Bite: Hyundai is an important player in the Indian Automobiles (car)
market. The company has achieved success year after year since its entry into the
Indian market where Maruti has been the industry leader. Hyundai has a deep
understanding of its competitive landscape where Tata motors, Mahindra &
Mahindra, Toyota, Honda, Ford etc. are competing besides Maruti. To succeed in
the competitive environment, it brings out new cars and improved models of
existing cars every year to cater to various segments of customers.
2.2.1 Steps to understand the Competitive Landscape
i. Identify the competitor: The first step to understand the competitive landscape
is to identify the competitors in the firm’s industry and have actual data about
their respective market share.
This answers the question:
? Who are the competitors and how big are they?
ii. Understand the competitors: Once the competitors have been identified, the
strategist can use market research report, internet, newspapers, social media,
industry reports, and various other sources to understand the products and
services offered by them in different markets.
This answers the question:
? What are their product and services?
iii. Determine the strengths of the competitors: What are the strength of the
competitors? What do they do well? Do they offer great products? Why are
consumers liking their product/service? Do they utilize marketing in a way that
comparatively reaches out to more consumers. Why do customers give them
their business?
This answers the questions:
? What are their financial positions?
? What gives them cost and price advantage?
? What are they likely to do next?
? How strong is their distribution network?
? What are their human resource strengths?
iv. Determine the weaknesses of the competitors: Weaknesses (and strengths)
can be identified by going through consumer reports and reviews appearing in
various media. After all, consumers are often willing to give their opinions,
2.5
DYNAMICS OF COMPETITIVE STRATEGY
especially when the products or services are either great or very poor. Like reviews
on online websites, google, tripadvisor, amazon, blogs, youtube videos, etc.
This answers the question
? Where are they lacking?
v. Put all of the information together: At this stage, the strategist should put
together all information about competitors and draw inference about what they
are not offering and what the firm can do to fill in the gaps. The strategist can
also know the areas which need to be strengthen by the firm.
This answers the questions:
? What will the business do with this information?
? What improvements does the firm need to make?
? How can the firm exploit the weaknesses of competitors?
2.3 STRATEGIC ANALYSIS
Strategy formulation is not a task in which managers can get by with intuition,
opinions, instincts, and creative thinking. Judgments about what strategies to
pursue need to flow directly from analysis of a firm’s external environment and its
internal resources and capabilities. The two most important situational
considerations are:
(1) industry and competitive conditions, and
(2) an organisation’s own competitive capabilities, resources, internal strengths,
weaknesses, and market position.
Figure: Strategic Analysis
Evaluation
Current
Vision
Mission
Goals
Strategies
Identify
Strength
Weakness
Internal
Analysis
Identify
Opportunity
Threats
External
Analysis
Analysis
Read More