BPOs have benefited growth ofa)local companiesb)national companiesc)MN...
BPOs, also known as Business Process Outsourcing, have benefited the growth of MNCs (Multinational Companies) in various ways. Here are some of the reasons why:
1. Cost Reduction: BPOs help multinational companies to reduce their operational and labor costs significantly. This is because BPOs are located in low-cost countries such as India, the Philippines, and China, where labor is comparatively cheaper.
2. Access to Skilled Talent: MNCs can access a large pool of skilled talent through BPOs. These skilled professionals provide high-quality services to MNCs at a fraction of the cost of hiring full-time employees.
3. Increased Efficiency: BPOs help MNCs to streamline their business processes and increase efficiency. This enables MNCs to focus on their core competencies and strategic initiatives.
4. 24/7 Operations: BPOs operate round the clock, providing MNCs with 24/7 support. This ensures that MNCs can provide uninterrupted services to their customers.
5. Expansion into New Markets: BPOs can help MNCs to expand into new markets by providing local language support and cultural knowledge.
6. Improved Customer Service: BPOs help MNCs to improve their customer service by providing timely and accurate responses to customer queries.
In summary, BPOs have benefited the growth of MNCs by reducing costs, providing access to skilled talent, increasing efficiency, enabling 24/7 operations, expanding into new markets, and improving customer service.
BPOs have benefited growth ofa)local companiesb)national companiesc)MN...
One of the biggest advantages of bpo's is that they increase the speed of the business processes outsourced to them. They have a very good response time and the clients can focus on the core activities. This fragmentation of activities speeds up the whole process and is very important in cases like customer service
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