HOTS Questions | Business Studies (BST) Class 12 - Commerce PDF Download

Case Study - 1

CREA is an award-winning, innovation led carry solution company. When the first lockdown was announced in March 2020 to restrict the spread of the novel Coronavirus the company had its gameplan ready. The firm, which designs and manufactures bags for a diverse clientele, spans across cosmetics, fashion travel, health and fitness and apparel , quickly pivoted its business. The moment they saw the global lockdowns were in process , they understood that it is going to be a while before the business flourishes again. They immediately acted and started manufacturing PPE kits,masks etc. required during these tough times. They spent five months making PPE kits for the healthcare heroes. Many businesses change track during the lockdown to meet the consumer demand. But the demand curve is again undergoing a shift, post the various unlock faces, it might mean fight for flight for various MSMEs in the country.
Q1: The above case highlights one of the points related to the importance of the business environment and its understanding which led the managers to do well even in lock down. Identify it.
(a) It helps in coping with rapid changes.
(b) It helps in improving performance.
(c) It helps the firm to identify threats and early warning signals.
(d) It enables the firm to identify opportunities and getting the first mover advantage.
Ans: (a)

Q2: Identify the related dimensions of the business environment which led to the sudden spur in demand for masks and PPE kits ?
(a) Social dimension
(b) Technological dimension
(c) Economic dimension
(d) Legal dimension
Ans: (d)

Q3: Which forces have been covered by the CERA in the above case ?
(a) Specific forces
(b) General forces
(c) Both specific and general forces
(d) None of these
Ans: (c)

Q4: Name the related feature of the business environment which has influenced the business of CREA ?
(a) Totality of External forces.
(b) Dynamic nature.
(c) Interrelatedness
(d) Uncertainty
Ans: (b)

Case Study - 2

Read the following text and answer the following questions on the basis of the same:
The name and taste of Coca-Cola is known to almost each and every individual in India as well as throughout the world. This carbonated soft drink holds the most market share in the soft drink market and got itself a special seat in each and every gathering. The Coca-Cola Company has on occasion introduced other cola drinks under the Coke name. The most common of these are Diet Coke, along with others including Caffeine free Coca-Cola, Diet Coke Caffeine free, Coca-Cola Zero Sugar, Coca-Cola Cherry, Coca-Cola Vanilla and the list goes on. It has capitalized on each and every opportunity to market itself effectively and place itself in the middle of every gathering.
The main reason for such an outstanding placement of product goes to the way they have established the connection between every occasion and the need for Coke to be present there, product design and creative advertising.
Q5: In the context of the above given case, identify one valid importance of Business Environment.
(a) Enables a firm to identify opportunities and getting first mover advantage
(b) Uncertainty
(c) Delay in action
(d) Pervasive function
Ans: (a)

Q6: Identify the feature of Business Environment which The Coca-Cola Company managed to get in their favour.
(a) Complex
(b) Specific and general forces
(c) Futuristic
(d) Mental Exercise
Ans: (b)

Q7: Which business environment did Coca-Cola majorly tap into?
(a) Technological Environment
(b) Social Environment
(c) Political Environment
(d) Economic Environment
Ans: (b)

Q8: Which of the following is not a product of COCA-COLA?
(a) Diet Coke Caffeine free
(b) Coca-Cola Zero Sugar
(c) Coca-Cola Avocado
(d) Coca-Cola Cherry
Ans: (c)