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Indirect and Value based Questions -Principles of Management | Business Studies (BST) Class 12 - Commerce PDF Download

Indirect Questions:
 
1.      Workers should be encouraged to develop and carry out their plans for improvements.” Identify the principle of management formulated by Fayol.
2.      The production manager of Bharat Ltd. instructs a salesman to go slow in selling the product, whereas the marketing manager is insisting on fast selling to achieve the target. Which principle of management is being violated in this case? State the consequences of violation of this principle.
3.      Hina and Harish are typists in a company having same educational qualifications. Hina is getting Rs. 3,000 per month and Harish Rs. 4,000 per month as salary for the same working hours. Which principle of management is violated in this case? Name and explain the principle.
4.      Which principle of management envisages that each group of activities having the same objectives must have one head and one plan? Explain the principle with a suitable example.
5.      If an organisation does not provide the right place for physical and human resources in the organisation, which principle is violated? What are its consequences?
6.       Name and explain the technique of Taylor which is the strongest motivator for a worker to reach standard performance.
7.      The production manager of an automobile company asked the foreman to achieve a target production of 200 units (scooters) per day. But he did not give him the authority to requisition tools and materials from the stores department. Can the production manager blame the foreman if he is not able to achieve the desired target? Explain briefly the principle relating to the situation.
8.      A principle of management states that the work should be divided into small tasks as it leads to specialisation and increased output. Name and explain the principle with an example. State two adverse effects if this principle is not followed.
9.      The directors of Bhupender Ltd., an organisation manufacturing computers, want to double the sales and have given this responsibility to their sales manager. The sales manager has no authority either to increase the sales expenses or appoint new salesmen. Hence, he could not achieve this target. Is the sales manager responsible for not achieving the target? Explain, in brief, the relevant principle in support of your answer.
10.        It has been observed that the prevailing situation in an organization is due to the violations of the principle of ‘order’. What might have been your observation?
11.  Identify the technique of scientific management which are described by the statement given below:-          
       i.    When specialists supervise each worker.                                                                                                             
       ii.   Change in the attitude of workers and management towards one another. From competition to Co-operatin
   iii.     When uniformity is introduced in materials. Machine, tools, method of works and working
 
conditions after, due research.
12.  Taylor’s techniques of management are universally applicable. Do you agree? Give reasons in support of your answer.
13.  One of technique given by F.W. Taylor violates principle given by Henry Fayol. Identify that and explain.
14.  One of technique given by F.W. Taylor is extension of   principle given by Henry Fayol. Identify that and explain
15.  Name two new management techniques developed on the basis of Principles of Management
16. Why it is said that management principles are evolutionary in nature? 

 

Value based Questions:

  1. Manager of an organisation knows that newly appointed worker belongs to the reserved category and he always undermines that employee’s performance. Identify the Fayol’s principle which is violated and also list values ignored.
  2. Mudit is continuously shifted from one job to another in an organisation without giving him adequate time to settle down in any department. Identify the Fayol’s principle which is violated and also list values ignored.
  3. Suresh is working under supervisor Ramesh. Suresh always give useful ideas which have resulted in gains for organisation but Suresh never acknowledges him and he also use to take credit for suggestions given by Ramesh. Which Principle of management is being violated and what values are ignored by Ramesh and what will be the consequences.
  4. Mohan always comes 1 hour late in the office and leave half an hour before the scheduled time. No penal action is taken against him. Other employees also started coming late in the office. Management is very disturbed with this and has started scolding the employees.
    (a) Which management principle is being violated in the given case?
    (b) Explain the principle.
    (c)  Mention one probable adverse consequence of violation of the given principle
    (d) State the value being ignored by employees in above case
The document Indirect and Value based Questions -Principles of Management | Business Studies (BST) Class 12 - Commerce is a part of the Commerce Course Business Studies (BST) Class 12.
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FAQs on Indirect and Value based Questions -Principles of Management - Business Studies (BST) Class 12 - Commerce

1. What are indirect questions in management?
Ans. Indirect questions in management are questions that are not asked directly, but rather in a roundabout or subtle way. These questions are often used to gather information or to avoid confrontation or offense. Indirect questions can be useful in management when dealing with sensitive topics or when trying to gather information without making someone feel uncomfortable.
2. How can value-based questions benefit a business?
Ans. Value-based questions can benefit a business by helping to identify and prioritize the company's core values and goals. These questions are designed to identify what is most important to the company and its stakeholders, and can help guide decision-making and strategy development. By asking value-based questions, a business can ensure that its actions are aligned with its core values and goals, which can improve overall performance and success.
3. What are some examples of indirect questions in management?
Ans. Examples of indirect questions in management include "What are your thoughts on this idea?" or "How do you think this project could be improved?" These questions are designed to gather information or feedback without putting someone on the spot or making them feel uncomfortable. Other examples include "Can you tell me more about your experience with this issue?" or "How do you think our team could work more effectively together?"
4. How can value-based questions be used in performance evaluations?
Ans. Value-based questions can be used in performance evaluations to assess how well an employee's actions align with the company's values and goals. For example, questions could include "How have you demonstrated the company's commitment to customer service?" or "How have you contributed to the company's mission of sustainability?" By asking these types of questions, a manager can gain a better understanding of how an employee's actions are contributing to the company's success and identify areas for improvement.
5. How can indirect questions be used to resolve conflicts in the workplace?
Ans. Indirect questions can be used to resolve conflicts in the workplace by allowing both parties to express their opinions and concerns in a non-confrontational way. For example, a manager could ask "What do you think is causing the issue?" or "How do you think we can work together to find a solution?" By asking these types of questions, the manager can better understand the root cause of the conflict and work with both parties to find a mutually agreeable solution.
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