Complaint Letter Format and Sample - Class Notes, English Class 12 PDF Download

 Page 1


LETTER OF COMPLAINT  
(Long writing skill – 7 marks) 
  
Examination Hall 
………………………….. 
1 August 2014 
………………………….. 
The Manager  
Name of Store 
Street Address 
City 
…………………………… 
SUBJECT – Complaint regarding (name of item , for eg – television, laptop, mobile phone, 
air conditioner, some service etc..) 
Dear Sir / Ma’am 
Para I I had purchased (name and brand of product), (model) from your store at (mention 
which outlet) on (date of purchase) vide receipt number – (bill number - any four-five 
digit alpha numeric number / number) It has hardly been a month that the product has 
started malfunctioning.  
………………………………………………….. 
 
Para II 3  Distinct Defects – in a paragraph form – provide a detailed view of the three defects. 
 ………………………………………………….. 
 
Para III Since the product is still under warranty, I request you to send a service engineer to 
check the product. If it is irreparable I would like an immediate replacement, failing 
which I shall be compelled to move the consumer court. 
 Yours sincerely 
 Name      
  
Page 2


LETTER OF COMPLAINT  
(Long writing skill – 7 marks) 
  
Examination Hall 
………………………….. 
1 August 2014 
………………………….. 
The Manager  
Name of Store 
Street Address 
City 
…………………………… 
SUBJECT – Complaint regarding (name of item , for eg – television, laptop, mobile phone, 
air conditioner, some service etc..) 
Dear Sir / Ma’am 
Para I I had purchased (name and brand of product), (model) from your store at (mention 
which outlet) on (date of purchase) vide receipt number – (bill number - any four-five 
digit alpha numeric number / number) It has hardly been a month that the product has 
started malfunctioning.  
………………………………………………….. 
 
Para II 3  Distinct Defects – in a paragraph form – provide a detailed view of the three defects. 
 ………………………………………………….. 
 
Para III Since the product is still under warranty, I request you to send a service engineer to 
check the product. If it is irreparable I would like an immediate replacement, failing 
which I shall be compelled to move the consumer court. 
 Yours sincerely 
 Name      
  
LETTER OF COMPLAINT Sample 
 
  
Q.  Write a letter to Hotel Blue Bird, Manali complaining about the low quality of service that 
was offered to you while you stayed at the hotel with your family on a holiday.  
 
 
Examination Hall 
………………………….. 
1 August 2014 
………………………….. 
The Manager  
Hotel Blue Bird 
Mall Road 
Manali 
…………………………… 
SUBJECT – Complaint regarding service offered at the hotel 
Dear Sir  
 I had booked the Royal Suite in your renowned hotel under the name Mr. Amit Kumar, for 
a period of four days, from 20 – 24 July 2014. Despite recommendations from various 
sources, I found the service offered by your hotel sub-standard and extremely disgusting. 
………………………………………………….. 
 
 We checked into the hotel around 8 AM on the morning of the 20
th
 of July 2014, traveling 
by road all the way from Delhi. It was really disheartening to have received a cold 
welcome at such a reputed and well recommended five star hotel. There was none to 
carry our luggage to our room and it took the lady at the reception more than the time 
required to confirm our reservation and check us in. Besides this, the breakfast that we 
ordered was served cold and no attention whatsoever was paid to our repeated 
complaints. Not to forget the problem with the power supply. Despite yours being a five 
star hotel, we faced a lot of inconvenience during our stay owing to frequent power 
failures which left us all in a lurch. 
 ……………………………………………………. 
 
 I would like you to compensate the inconvenience faced because of the low quality of 
your services mentioned hereof and I request you to give us a 30% reimbursement of the 
total bill amount, failing which I shall be compelled to move the consumer court. 
 Yours sincerely 
 Amit Kumar