The whole world is screaming about the power of ChatGPT. Naturally, you are allured into trying it out to automate your routine tasks, get copy written, do some research, and assist you in your marketing and growth goals.
But can ChatGPT help you perform market research?
There are many YouTube videos, online resources, discussions, and Twitter threads (like the one below) about using ChatGPT for market research but can AI simplify market research for a solopreneur?
We ran a small test and realized you can use ChatGPT for:
Asking for suggestions and recommendations to leverage untapped market opportunities, etc.
The first step for market research is gathering data. There are many conventional ways — sending surveys, conducting interviews, etc. to gather data for validating your business idea.
Basically, ChatGPT can speed up the process by giving you core data to take the first step in the right direction.
For example, for our pet food industry business idea, I asked ChatGPT to help me with the core data about my target audience. Here’s how it went:
Prompt: I want to start an online-only dog food brand for pet parents in the age group of 26-35 residing in the US. I would need specific information about their demography to get started, plus competitor information.
Act as a market research assistant and gather all the relevant information related to 26-35 years age group residing in the US.
Response by ChatGPT:
As you see, ChatGPT gave us a headstart regarding market research. Moreover, it helps to stop procrastinating about market research and put some ideas forward.
Knowing who you compete against is the most important aspect of market research. Who knew ChatGPT could simplify this for entrepreneurs too?
We asked ChatGPT about the top 5 competitors for our hypothetical business idea and it didn’t disappoint. Have a look:
Prompt: Can you let me know the 5 major brands in the space. Research and let me know the D2C brands, big box brands, their market shares, and how popular they are among my target group?
Response by ChatGPT:
It's worth noting that the market share and popularity among the target demographic can vary depending on the source and method of measurement. Surveying the target demographic directly or analyzing data from online platforms such as social media, purchase data, and search data could provide more accurate information about the popularity of these brands among millennial pet owners.
While it gave a good list to get started, it was not enough to move forward. So, we asked ChatGPT specific questions about their website, Instagram presence, and some key facts about the competitors.
Prompt: okay. can you make a table of the popular pet brands, their website url, instagram handle, and if possible some key facts and figures for each?
Once again, ChatGPT didn’t disappoint. It came up with a table consisting of all the information we asked of it.
Response by ChatGPT:
Sure, here is a table with some popular pet food brands, their website URL, Instagram handle, and some key facts and figures:
Purina
Hill’s Science Diet
Royal Canin
Blue Buffalo
Chewy
Once someone has this information, he can start analyzing what others are doing in their industry to delight clients and grow their sales revenue.
Market research is not just about looking at competitors; you also need to know about your target audience. If you recall, we gave ChatGPT a base target audience as an assumption in the first prompt.
Why not use it to create a detailed audience persona based on basic assumptions? Here’s the prompt we used to create a detailed audience persona using ChatGPT:
Prompt: you know my audience persona I shared above. can you create a detailed audience persona highlighting the following as key information:
Demographic infoNeeds and preferencesWhat do they likeWhat do they dislikePsychographic information
While the prompt could have been better, ChatGPT still worked hard to create a detailed persona. Here’s what ChatGPT came up with:
Response by ChatGPT:
You see, it provided in-depth insight into what they think, want, and their general behavior — something that you must focus on as a market researcher or entrepreneur. Plus, the good thing was that it gave me ideas to improve my understanding of the market further.
We know about our competitors, we know about our audience now. All this made me curious to see if ChatGPT can help us find market opportunities for differentiation. We asked it about that:
Prompt: are there any USPs or opportunities or pain points which current brands lack in when it comes to pet food ordering process online, specifically with the competitors shared?
Can you find something about their reviews, audience’s perceptions, and any additional information?
ChatGPT quickly responded with a list of pain points, opportunities, and USPs that can help drive product decisions. Have a look:
There were some interesting opportunities and suggestions that are surely worth implementing. It felt like we have an on-call assistant who shells out everything we ask for. By now, we had a lot of stuff to start validating our business idea.
But we thought, why not ask ChatGPT more about our competitors?
With so much in our hands, I decided to dig deeper into ChatGPT’s intellect to ask if it can suggest some market opportunities to beat the competition.
Prompt: How can I improve my online ordering experience compared to existing brands like Royal Canin and Blue Buffalo? Is there some way I can reassure them that the products are safe or how can i leverage the opportunity?
I did not have any expectations, but it seems better than I expected. Here’s what it came up with:
Response by ChatGPT:
The suggestions and recommendations were generic. This is where I thought of twisting my prompts and being more specific.
ChatGPT is good, but sometimes it gives bland responses. If you feel the same while trying it out, be clear about what you want. It complies very well with specific commands and prompts.
Here’s what I did when it came up with generic suggestions to beat the competition:
Prompt: These are pretty generic suggestions. can you get more specific regarding the differentiation opportunity?
If you give it a clear direction, it follows you really well and comes up with interesting responses. In this case, unique differentiation opportunities:
Response by ChatGPT:
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