NCERT Solutions (Part - 1) - Social Influence and Group Processes Humanities/Arts Notes | EduRev

Psychology Class 12

Humanities/Arts : NCERT Solutions (Part - 1) - Social Influence and Group Processes Humanities/Arts Notes | EduRev

The document NCERT Solutions (Part - 1) - Social Influence and Group Processes Humanities/Arts Notes | EduRev is a part of the Humanities/Arts Course Psychology Class 12.
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1. Compare and contrast formal and informal groups, and ingroups and outgroups.

Answer : Formal and Informal Groups :
These groups differ in the degree to which the functions of the group are stated explicitly and formally. The functions of a formal group are explicitly stated as in the case of an office organisation. The roles to be performed by group members are stated in an explicit manner. The formal and informal groups differ on the basis of structure. The formation of formal groups is based on some specific rules or laws and members have definite roles. There are a set of norms which help in establishing order. A university is an example of a formal group. On the other hand, the formation of informal groups is not based on rules or laws and there is close relationship among members.

Ingroup and Outgroup :
Just as individuals compare themselves with others in terms of similarities and differences with respect to what they have and what others have, individuals also compare the group they belong to with groups of which they are not a member. The term ‘ingroup’ refers to one’s own group, and ‘outgroup’ refers to another group. For ingroup members, we use the word ‘we’ while for outgroup members, the word ‘they’ is used. By using the words they and we, one is categorising people as
similar or different. It has been found that persons in the ingroup are generally supposed to be similar, are viewed favourably, and have desirable traits. Members of the outgroup are viewed differently and are often perceived negatively in comparison to the ingroup members. Perceptions of ingroup and outgroup affect our social lives.

2. Are you a member of a certain group? Discuss what motivated you to join that group. 

Answer : Yes, I am a member of a certain group.These are the factors which motivated me to join that group:
(i) Security : When we are alone, we feel insecure.  Groups  reduce  this insecurity. Being with people gives a sense of comfort, and protection. As a result, people feel stronger, and are less vulnerable to threats.
(ii) Status : When we are members of a group that is perceived to be important by others, we feel recognised and experience a sense of power. Suppose your school wins in an inter-institutional debate competition, you feel proud and think that you are better than others.
(iii) Self-esteem : Groups provide feelings of self-worth and establish a positive social identity. Being a member of prestigious groups enhances one’s self-concept.
(iv) Satisfaction of one’s psychological and social needs : Groups satisfy one’s social and psychological needs such as sense of belongingness, giving and receiving attention, love, and power through a group.
(v) Goal achievement : Groups help in achieving such goals which cannot be attained individually. There is power in the majority.
(vi) Provide knowledge and information : Group membership provides knowledge and information and thus broadens our view. As individuals, we may not have all the required information. Groups supplement this information and knowledge.

3. How does Tuckman’s stage model help you to understand the formation of groups?

Answer : Groups usually go through different stages of formation, conflict, stabilisation, performance, and dismissal. Tuckman's stage model suggested that groups pass through five developmental sequences which are forming, storming, norming, performing and adjourning.
(i) Forming stage: When group members first meet, there is a great deal of uncertainty about the group, the goal, and how it is to be achieved. People try to know each other and assess whether they will fit in. There is excitement as well as apprehensions.
(ii) Storming stage: It is a stage of intragroup conflict which is referred to as storming. In this stage, there is conflict among members about how the target of the group is to be achieved, who is to control the group and its resources, and who is to perform what task. When this stage is complete, some sort of hierarchy of leadership in the group develops and a clear vision as to how to achieve the group goal.
(iii) Norming stage: This storming stage is followed by norming. Group members by this time develop norms related to group behaviour. This leads to development of a positive group identity.
(iv) performing stage: It is the fourth stage. By this time, the structure of the group has evolved and is accepted by group members. The group moves towards achieving the group goal. For some groups, this may be the last stage of group development.
(v) Adjourning stage: For some groups, for example, in the case of an organising committee for a school function, there may be last stage and group comes to an end. In this stage, once the function is over, the group may be disbanded.

4. How do groups influence our behaviour?

Answer : Groups and individuals exert influence on us which may force us to change our behaviours in a particular direction. Group influence our behaviour by the method of ‘social influence’ which means getting influenced by the imagined presence of other people. Throughout the day we may encounter a
number of situations where others have tried to influence our and make us think in ways they want.Social influence is a part of our life. In some situations, social influence on us is very strong as a result of which we tend to do things which we otherwise would have not done. On other occasions, we are able to defy influence of others and may even influence them to adopt our own viewpoint.
There are three important group influence processes, i.e. conformity, compliance and obedience.
(i) Conformity: It means behaving according to the group norm, i.e. the expectations of other group members. Persons who do not conform (called ‘deviants’ or ‘non-conformists’) get noticed more than those who do conform.
(ii) Compliance: In this, there are external conditions that force the individual to accept the influence of the significant other. Compliance also refers to behaving in a particular way in response to a request made by someone. It could take place even without a norm.
(iii) Obedience: A distinguishing feature of obedience is that such behaviour is a response to a person in authority. The presence of an authority figure immediately makes this behaviour different from conformity. For instance, you may stop talking loudly in the classroom when the teacher asks you
to keep quiet, but not when your classmate tells you to do the same thing.

5. How can you reduce social loafing in groups? Think of any two incidents of social loafing in school. How did you overcome it?

Answer : It has been found that individuals work less hard in a group than they do when performing alone. This
points to a phenomenon referred to as ‘social loafing’. Social loafing is a reduction in individual effort when working on a collective task, i.e. one in which outputs are pooled with those of other group members. An example of such a task is the game of tug-of-war. It is not possible for
us to identify how much force each member of the team has been exerting. Such situations give opportunities to group members to relax and become a free rider.
This phenomenon has been demonstrated in many experiments by Latane and his associates who asked group of male students to clap or cheer as loudly as possible as they (experimenters) were interested in knowing how much noise people make in social settings. They varied the group size; individuals were either alone, or in groups of two, four and six. The results of the study showed that although the total amount of noise rose up, as size increased, the amount of noise produced by each participant dropped. In other words, each participant put in less effort as the group size increased.

Reasons for the occurrence of social loafing:
(i) Group members feel less responsible for the overall task being performed and therefore exert less effort.
(ii) Motivation of members decreases because they realise that their contributions will not be evaluated on individual basis.
(iii) The performance of the group is not to be compared with other groups.
(iv) There is an improper coordination (or no coordination) among members.
(v) Belonging to the same group is not important for members. It is only an aggregate of individuals.

Two incidents of social loafing in school:
(i) Some students work very less in group projects and works.
(ii) Sometimes during sports competition, some students practice very less and thus this affect the whole team.
It may be reduced by:
(i) Making the efforts of each person identifiable.
(ii) Increasing the pressure to work hard (making group members committed to successful task performance).
(iii) Increasing the apparent importance or value of a task.
(iv) Making people feel that their individual contribution is important.
(v) Strengthening group cohesiveness which increases the motivation for successful group outcome.

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