PPT - Consumer Protection Commerce Notes | EduRev

Business Studies (BST) Class 12

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Commerce : PPT - Consumer Protection Commerce Notes | EduRev

 Page 1


CONSUMER PROTECTION ACT
Page 2


CONSUMER PROTECTION ACT
PRESENTED BY-
? Chetan
? Dushyant
? Gaurishanker
? Hemant
? Jai naresh
Page 3


CONSUMER PROTECTION ACT
PRESENTED BY-
? Chetan
? Dushyant
? Gaurishanker
? Hemant
? Jai naresh
THE LAW RELATING TO CONSUMER  PROTECTION IS 
CONTAINED IN THE CONSUMER PROTECTION  ACT,
1986. THE ACT APPLIES TO ALL GOODS & SERVICES
Page 4


CONSUMER PROTECTION ACT
PRESENTED BY-
? Chetan
? Dushyant
? Gaurishanker
? Hemant
? Jai naresh
THE LAW RELATING TO CONSUMER  PROTECTION IS 
CONTAINED IN THE CONSUMER PROTECTION  ACT,
1986. THE ACT APPLIES TO ALL GOODS & SERVICES
THE CONSUMER PROTECTION ACT, 1986 (ACT)
? Amendments
?Amendments in the year 1993
?Amendments in the year 2002
Page 5


CONSUMER PROTECTION ACT
PRESENTED BY-
? Chetan
? Dushyant
? Gaurishanker
? Hemant
? Jai naresh
THE LAW RELATING TO CONSUMER  PROTECTION IS 
CONTAINED IN THE CONSUMER PROTECTION  ACT,
1986. THE ACT APPLIES TO ALL GOODS & SERVICES
THE CONSUMER PROTECTION ACT, 1986 (ACT)
? Amendments
?Amendments in the year 1993
?Amendments in the year 2002
WHO IS A CONSUMER???
? Any person who buys or hires 
any goods or service is a  
consumer
? except if he uses such goods or service 
for commercial purpose.
? or if the goods/service provided is free 
of cost, the person shall not be 
considered a consumer.
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