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UNIT IV
MANAGERIAL 
CONTROL
Page 2


UNIT IV
MANAGERIAL 
CONTROL
Definition of Controlling
   Henry Fayol: Control 
consists in verifying 
whether everything 
occurs in conformity 
with the plan adopted, 
the instructions issued 
and the principles 
established.
Page 3


UNIT IV
MANAGERIAL 
CONTROL
Definition of Controlling
   Henry Fayol: Control 
consists in verifying 
whether everything 
occurs in conformity 
with the plan adopted, 
the instructions issued 
and the principles 
established.
DEFINITION OF CONTROL
Koontz and O’Donnell:
Controlling implies measurement 
of accomplishment /performance 
against the standard & the 
correction of deviations to assure 
attainment of objectives 
according to plans.
Page 4


UNIT IV
MANAGERIAL 
CONTROL
Definition of Controlling
   Henry Fayol: Control 
consists in verifying 
whether everything 
occurs in conformity 
with the plan adopted, 
the instructions issued 
and the principles 
established.
DEFINITION OF CONTROL
Koontz and O’Donnell:
Controlling implies measurement 
of accomplishment /performance 
against the standard & the 
correction of deviations to assure 
attainment of objectives 
according to plans.
CONTROLLING AS A 
MANAGEMENT FUNCTION
–
A process of monitoring performance and taking 
action to ensure desired results.
–
It sees to it that the right things happen, in the 
right ways, and at the right time.
–
Done well, it ensures that the overall directions of 
individuals and groups are consistent with short 
and long range plans of the organisation
–
It helps ensure that objectives and accomplishments 
are consistent with one another throughout an 
organization. 
–
It helps maintain compliance with essential 
organizational rules and policies.
Page 5


UNIT IV
MANAGERIAL 
CONTROL
Definition of Controlling
   Henry Fayol: Control 
consists in verifying 
whether everything 
occurs in conformity 
with the plan adopted, 
the instructions issued 
and the principles 
established.
DEFINITION OF CONTROL
Koontz and O’Donnell:
Controlling implies measurement 
of accomplishment /performance 
against the standard & the 
correction of deviations to assure 
attainment of objectives 
according to plans.
CONTROLLING AS A 
MANAGEMENT FUNCTION
–
A process of monitoring performance and taking 
action to ensure desired results.
–
It sees to it that the right things happen, in the 
right ways, and at the right time.
–
Done well, it ensures that the overall directions of 
individuals and groups are consistent with short 
and long range plans of the organisation
–
It helps ensure that objectives and accomplishments 
are consistent with one another throughout an 
organization. 
–
It helps maintain compliance with essential 
organizational rules and policies.
FEATURES/CHARACTERSTICS 
OF CONTROLLING
•
Continuous process.
•
Flexible and dynamic 
process.
•
Future oriented.
•
Planning and 
controlling closely 
related.
•
Function of 
management.
•
Strategic and results 
oriented
•
Understandable
•
Timely and exception 
oriented
•
Essence of control is 
action
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FAQs on PPT - Controlling - Business Studies for Grade 12

1. How does controlling commerce impact businesses?
Ans. Controlling commerce can have a significant impact on businesses. It allows governments and regulatory bodies to establish rules and regulations that businesses must comply with, ensuring fair competition and consumer protection. It helps prevent monopolistic practices, promotes market stability, and fosters economic growth.
2. What are some common methods of controlling commerce?
Ans. There are several common methods of controlling commerce. These include implementing trade restrictions such as tariffs and quotas, establishing regulatory frameworks and standards, conducting market surveillance and inspections, enforcing antitrust laws to prevent monopolies, and ensuring compliance with consumer protection regulations.
3. How can governments control e-commerce?
Ans. Governments can control e-commerce through various measures. They can establish laws and regulations specifically designed for online transactions, such as data protection and privacy laws, electronic signature regulations, and rules for online dispute resolution. Governments can also enforce taxation policies on online sales, monitor and regulate online marketplaces, and combat cybercrime to protect consumers and businesses engaged in e-commerce.
4. What are the benefits of controlling commerce?
Ans. Controlling commerce offers several benefits. It helps maintain a level playing field for businesses, ensuring fair competition and preventing monopolistic practices. It protects consumers by enforcing product safety standards and ensuring accurate labeling and advertising. Controlling commerce also promotes economic stability, encourages innovation, and fosters trust in the marketplace.
5. How does controlling commerce impact international trade?
Ans. Controlling commerce has a significant impact on international trade. Governments use trade policies and regulations to protect domestic industries, promote exports, and regulate imports. These measures can include imposing tariffs, quotas, or embargoes on certain goods, implementing trade agreements and customs regulations, and enforcing intellectual property rights. Controlling commerce in international trade aims to balance economic interests, protect national security, and ensure fair trade practices.
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