B Com Exam > B Com Videos > E-Commerce > Travel & Tourism Services - Growth of E-Commerce
Travel & Tourism Services - Growth of E-Commerce Video Lecture | E-Commerce - B Com
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100 videos|55 docs|19 tests
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FAQs on Travel & Tourism Services - Growth of E-Commerce Video Lecture - E-Commerce - B Com
| 1. How has e-commerce contributed to the growth of travel and tourism services? |  |
Ans. E-commerce has significantly contributed to the growth of travel and tourism services by providing a convenient platform for booking travel tickets, accommodations, and tour packages. It has made it easier for travelers to compare prices, read reviews, and make secure online payments, thereby increasing the accessibility and efficiency of the travel and tourism industry.
| 2. What are the key benefits of using e-commerce for travel and tourism services? | |
Ans. The key benefits of using e-commerce for travel and tourism services include:
- Convenience: Travelers can book their trips and accommodations anytime and from anywhere, without the need to visit a physical travel agency.
- Cost-effectiveness: E-commerce platforms often offer competitive prices and exclusive deals, allowing travelers to find the best value for their money.
- Wide range of choices: Travelers have access to a vast selection of airlines, hotels, and tour operators, enabling them to find options that suit their preferences and budget.
- Reviews and recommendations: E-commerce platforms provide user-generated reviews and recommendations, helping travelers make informed decisions based on the experiences of others.
- Secure transactions: E-commerce platforms employ advanced security measures to protect customers' personal and financial information, ensuring safe online transactions.
| 3. How has the internet and e-commerce transformed the travel and tourism industry? | |
Ans. The internet and e-commerce have revolutionized the travel and tourism industry in several ways. They have:
- Simplified the booking process: Travelers can now book their trips, accommodations, and activities online, eliminating the need for lengthy paperwork and manual processes.
- Enabled direct communication: E-commerce platforms allow travelers to communicate directly with airlines, hotels, and tour operators, reducing the dependence on intermediaries.
- Facilitated personalized experiences: Through data analysis and personalized recommendations, e-commerce platforms can tailor travel options to individual preferences, providing a more personalized and enjoyable experience for travelers.
- Enhanced transparency and competition: E-commerce platforms have increased transparency by providing access to information, prices, and reviews, promoting healthy competition among service providers and driving improvement in quality and pricing.
- Expanded global reach: The internet has made it possible for travel and tourism services to reach a global audience, attracting international travelers and expanding market opportunities.
| 4. What challenges does the growth of e-commerce pose to the travel and tourism industry? | |
Ans. The growth of e-commerce in the travel and tourism industry also presents some challenges, including:
- Cybersecurity risks: With the increased use of online platforms, there is a higher risk of cyberattacks and data breaches, which can compromise the security and privacy of customers' personal and financial information.
- Dependency on technology: The industry now heavily relies on technology, and any system failures or technical glitches can disrupt operations and impact customer satisfaction.
- Market saturation: The online marketplace for travel and tourism services has become highly competitive, making it challenging for smaller businesses to stand out and attract customers.
- Lack of personal touch: While e-commerce provides convenience, it may lack the personal touch and human interaction that some travelers prefer when planning their trips.
- Digital divide: Not all individuals have access to the internet or possess the necessary digital literacy skills, limiting their ability to benefit from e-commerce services.
| 5. How can the travel and tourism industry adapt to the growth of e-commerce? | |
Ans. The travel and tourism industry can adapt to the growth of e-commerce by:
- Embracing technology: Service providers should invest in robust e-commerce platforms and innovative digital solutions to enhance the customer experience and streamline operations.
- Prioritizing cybersecurity: Implementing stringent cybersecurity measures can help protect customer data and build trust in online transactions.
- Offering personalized experiences: By leveraging customer data and analytics, service providers can offer personalized recommendations and tailored experiences to meet the individual needs and preferences of travelers.
- Fostering partnerships: Collaborating with e-commerce platforms and other relevant stakeholders can help travel and tourism businesses expand their reach and attract a wider customer base.
- Providing offline support: While e-commerce is essential, offering offline support through customer service centers or physical offices can cater to individuals who prefer face-to-face assistance or have limited internet access.
Text Transcript from Video
[Music]
all right we were talking about travel
and tourism hospitality services online
services provided our special services
online wireless services advanced
checking in direct marketing alliances
and consortia social travel networks and
benefits and limitations of online
travel services and corporate travel
okay now in this section I wanted to
talk to you about the different services
available here okay for example my
experience with booking.com
has been very favorable I am a member of
this site and I just had a fall the
following bookings okay let's take a
look at my bookings it needs my password
so I'm gonna sign in this is all
e-commerce and I am going out of my way
to be able to explain to you the kind of
you know ecommerce transactions that are
taking place online and how they have
made our life much easier so I had these
bookings and I canceled a lot of
bookings myself the reason why I would
cancel a booking is let me show you why
let's go back to viewed by know
properties now I want to just go back to
booking.com main page and supposing I
need to travel to Virginia okay and I
want to go to yes just Virginia USA and
I want to travel on 17th of June that's
today and I want to come back by 17th of
July for example alright
and I am traveling for work which means
there is only one it out okay and I'm
gonna search just check out the way
they're gonna try to find deals with me
they found one thousand two hundred and
eighty five properties
okay Virginia and they're giving me 73
percent reserve which means they're also
giving me additional information they
say Virginia is a top pay commence
travelers on your selected dates okay
surprises might be higher
the normal sort wire search again with
different dates okay because the date is
current which is why all of these prices
Best Western Mount Vernon
I have rating as well okay and I can
bargain
I can well it's a good bargain that's
what they say booked five times today
look at the amount of information I have
here okay
and it's twelve percent off okay price
for 30 nights nobody stays in a hotel
for thirty nights but I'm just trying to
tell you the kind of calculations that
they have done for me popular business
travelers okay filter by do you want
breakfast yes I want breakfast
I want free Wi-Fi I want a twin bread
and I want a free parking and I want
airport shuttle okay you get it it is
take charge of your search use the
search box on the left okay and look at
our topics okay find properties you are
looking by one of these lowest price
first did they find anything yet okay
filters have been applied more property
show try clearing some filters to see
more availability okay don't give me
twin bed and don't give me free parking
to play the moment I'd moved twin bed it
found me a lot of options okay so these
properties will give me breakfast in
this price for 30 days I'll get
breakfast I'll get free Wi-Fi
I'll get free parking I'll get an
airport shuttle as well okay and okay I
want something with free cancellation
supposing I am NOT able to travel today
which properties will allow me free
cancellation oh my god okay I still have
to be popped this way look at the way i
filtered using the side country in and
so it's by calls lon Washington Dulles
International Airport that's the able
that I'm gonna be lying and you can't
answer later lock in this great price
today
okay so what if I change the date to
[Music]
25th next week because today is like you
know not having a lot of searches here
check this out I have more properties
and I need breakfast
I need Wi-Fi and parking shuttle and
fitness center is important for me Oh
free Wi-Fi fitness center and I won't be
cancellation fee cancellation means if
I'm not able to leave I should be able
to cancel the property without paying a
lot of money
okay Tyson's Corner this is an expensive
property I want lowest price first this
is very expensive thirty six thousand
I'm not going to pay that much money
height residence residence Sterling
Dulles National Dulles Airport North
6788 row house this is doable and which
means therefore next how many days
twenty two nights very fast including
pre cancellation pare the property no
prepayment needed how great is that and
it's a fabulous location 8.9 waiting how
on earth would I be able to find all of
this unless and until it's a
word-of-mouth okay then you have Best
Western Dulles Airport
again this is an eight-point-two waiting
okay you can cancel this later so love
the great price became sleep in
Lynchburg comfort in Washington Dulles
International again 8.2 reviews 8.4 8.7
I have all of these great properties to
look at to choose from and I'm gonna
choose this okay choose your room I'm
just showing you how online booking has
changed the way we make bookings online
okay so what I'm gonna do is I can
easily look at the property okay and I'm
locking what I'm seeing I'm really
liking it I'm going to enjoy this I'm
going to enjoy the wheels
we'll enjoy breakfast all these things
at height okay and one of our best
sellers in Sterling it's featuring the
24-hour fitness center all of these
details are provided distance from the
airport is eleven point three kilometres
which is not bad at all and then you
have Famous Dave's barbecue these are
the restaurants it has free Wi-Fi and
these these are the dates of my travel
and if I booked this King room okay one
single bed okay
free cancellation before 24th june which
means if I do not make a plan by 2015 I
can cancel this but when you fall tune
with no cost pay at the property no pain
pay payment needed number of rooms one
I'll reserve jackpot you got the best
price that's what it said here and just
look at the level of detail I have
available to me breakfast yes it's free
make changes to your room online I'm
interested in renting a car okay and I
would like alcohol removed from my room
and I would like an invoice for my
company check out okay and what else
what other changes can I make okay this
is so far what I'm getting your booking
includes breakfast Wi-Fi free parking
free cancellation okay and prices 6788
the rooms not bad at all 13% tax not
included which means they're gonna tax
me once I get there okay
and more about your booking I can get
more information here this is more
information these are booking conditions
I mean who's going to give me all of
this information if I was not on a
travel site like this
okay price match guarantee low rates no
booking fees find cheaper will refund
the difference
check out the aggressive marketing going
on here okay I am walking you through
with my booking experience so that
can imagine the kind of the level of
control you have when you buy online
okay
so Jack party chosen the cheapest room
and saving is 31% okay as compared to
other properties and I have my Visa card
here so I can just book right away okay
I'm not going to do that of course this
is just for demonstration purposes but
check out the kind of convenience we
have here okay oh did I just paid okay
alright so what we have here is I just
want to make sure that I have covered
everything as okay let me move this here
so one focus on the screen all right no
issues I will just go ahead and move on
to the next page which says employment
placement and on the job market and the
job market online parties who use the
internet job market job seekers
employers seeking employees classified
ads top agencies government agencies and
institutions and online shop markets on
social networks global online products
for job placement and virtual job fairs
we can easily find something right now
but I'm going to devote another video
for this but for now if you remembered I
used Craigslist this is something that
I'm gonna leave is sitting again and if
I go to Craigslist United Arab Emirates
this is where I live right now and I can
see jobs easily here this is how people
work online through the aid of they can
work on they can find jobs I online like
where you need it okay and we have a lot
of things here we have tutors needed
okay work from home sales questions
speaking lady wanted okay this must be
for some family trying to raise you know
children with the their mother-tongue
best work from home job ever people are
making 300 to 900 dollars weekly so
these are the kind of jobs that they
have they want you to
then email a friend or just call them
they replied with the post and they
would principals on the recruiters
please don't contact this poster so what
do you have to do is they're gonna tell
you more about the top once you contact
them okay
but this sample to end this video
because I have more interesting stuff to
show you here a freelance web site and I
am going to show you how people are
working on employment placement and job
market online it's going to change the
way you look at look for jobs you can
hang it there see you soon bye
you
all right we were talking about travel
and tourism hospitality services online
services provided our special services
online wireless services advanced
checking in direct marketing alliances
and consortia social travel networks and
benefits and limitations of online
travel services and corporate travel
okay now in this section I wanted to
talk to you about the different services
available here okay for example my
experience with booking.com
has been very favorable I am a member of
this site and I just had a fall the
following bookings okay let's take a
look at my bookings it needs my password
so I'm gonna sign in this is all
e-commerce and I am going out of my way
to be able to explain to you the kind of
you know ecommerce transactions that are
taking place online and how they have
made our life much easier so I had these
bookings and I canceled a lot of
bookings myself the reason why I would
cancel a booking is let me show you why
let's go back to viewed by know
properties now I want to just go back to
booking.com main page and supposing I
need to travel to Virginia okay and I
want to go to yes just Virginia USA and
I want to travel on 17th of June that's
today and I want to come back by 17th of
July for example alright
and I am traveling for work which means
there is only one it out okay and I'm
gonna search just check out the way
they're gonna try to find deals with me
they found one thousand two hundred and
eighty five properties
okay Virginia and they're giving me 73
percent reserve which means they're also
giving me additional information they
say Virginia is a top pay commence
travelers on your selected dates okay
surprises might be higher
the normal sort wire search again with
different dates okay because the date is
current which is why all of these prices
Best Western Mount Vernon
I have rating as well okay and I can
bargain
I can well it's a good bargain that's
what they say booked five times today
look at the amount of information I have
here okay
and it's twelve percent off okay price
for 30 nights nobody stays in a hotel
for thirty nights but I'm just trying to
tell you the kind of calculations that
they have done for me popular business
travelers okay filter by do you want
breakfast yes I want breakfast
I want free Wi-Fi I want a twin bread
and I want a free parking and I want
airport shuttle okay you get it it is
take charge of your search use the
search box on the left okay and look at
our topics okay find properties you are
looking by one of these lowest price
first did they find anything yet okay
filters have been applied more property
show try clearing some filters to see
more availability okay don't give me
twin bed and don't give me free parking
to play the moment I'd moved twin bed it
found me a lot of options okay so these
properties will give me breakfast in
this price for 30 days I'll get
breakfast I'll get free Wi-Fi
I'll get free parking I'll get an
airport shuttle as well okay and okay I
want something with free cancellation
supposing I am NOT able to travel today
which properties will allow me free
cancellation oh my god okay I still have
to be popped this way look at the way i
filtered using the side country in and
so it's by calls lon Washington Dulles
International Airport that's the able
that I'm gonna be lying and you can't
answer later lock in this great price
today
okay so what if I change the date to
[Music]
25th next week because today is like you
know not having a lot of searches here
check this out I have more properties
and I need breakfast
I need Wi-Fi and parking shuttle and
fitness center is important for me Oh
free Wi-Fi fitness center and I won't be
cancellation fee cancellation means if
I'm not able to leave I should be able
to cancel the property without paying a
lot of money
okay Tyson's Corner this is an expensive
property I want lowest price first this
is very expensive thirty six thousand
I'm not going to pay that much money
height residence residence Sterling
Dulles National Dulles Airport North
6788 row house this is doable and which
means therefore next how many days
twenty two nights very fast including
pre cancellation pare the property no
prepayment needed how great is that and
it's a fabulous location 8.9 waiting how
on earth would I be able to find all of
this unless and until it's a
word-of-mouth okay then you have Best
Western Dulles Airport
again this is an eight-point-two waiting
okay you can cancel this later so love
the great price became sleep in
Lynchburg comfort in Washington Dulles
International again 8.2 reviews 8.4 8.7
I have all of these great properties to
look at to choose from and I'm gonna
choose this okay choose your room I'm
just showing you how online booking has
changed the way we make bookings online
okay so what I'm gonna do is I can
easily look at the property okay and I'm
locking what I'm seeing I'm really
liking it I'm going to enjoy this I'm
going to enjoy the wheels
we'll enjoy breakfast all these things
at height okay and one of our best
sellers in Sterling it's featuring the
24-hour fitness center all of these
details are provided distance from the
airport is eleven point three kilometres
which is not bad at all and then you
have Famous Dave's barbecue these are
the restaurants it has free Wi-Fi and
these these are the dates of my travel
and if I booked this King room okay one
single bed okay
free cancellation before 24th june which
means if I do not make a plan by 2015 I
can cancel this but when you fall tune
with no cost pay at the property no pain
pay payment needed number of rooms one
I'll reserve jackpot you got the best
price that's what it said here and just
look at the level of detail I have
available to me breakfast yes it's free
make changes to your room online I'm
interested in renting a car okay and I
would like alcohol removed from my room
and I would like an invoice for my
company check out okay and what else
what other changes can I make okay this
is so far what I'm getting your booking
includes breakfast Wi-Fi free parking
free cancellation okay and prices 6788
the rooms not bad at all 13% tax not
included which means they're gonna tax
me once I get there okay
and more about your booking I can get
more information here this is more
information these are booking conditions
I mean who's going to give me all of
this information if I was not on a
travel site like this
okay price match guarantee low rates no
booking fees find cheaper will refund
the difference
check out the aggressive marketing going
on here okay I am walking you through
with my booking experience so that
can imagine the kind of the level of
control you have when you buy online
okay
so Jack party chosen the cheapest room
and saving is 31% okay as compared to
other properties and I have my Visa card
here so I can just book right away okay
I'm not going to do that of course this
is just for demonstration purposes but
check out the kind of convenience we
have here okay oh did I just paid okay
alright so what we have here is I just
want to make sure that I have covered
everything as okay let me move this here
so one focus on the screen all right no
issues I will just go ahead and move on
to the next page which says employment
placement and on the job market and the
job market online parties who use the
internet job market job seekers
employers seeking employees classified
ads top agencies government agencies and
institutions and online shop markets on
social networks global online products
for job placement and virtual job fairs
we can easily find something right now
but I'm going to devote another video
for this but for now if you remembered I
used Craigslist this is something that
I'm gonna leave is sitting again and if
I go to Craigslist United Arab Emirates
this is where I live right now and I can
see jobs easily here this is how people
work online through the aid of they can
work on they can find jobs I online like
where you need it okay and we have a lot
of things here we have tutors needed
okay work from home sales questions
speaking lady wanted okay this must be
for some family trying to raise you know
children with the their mother-tongue
best work from home job ever people are
making 300 to 900 dollars weekly so
these are the kind of jobs that they
have they want you to
then email a friend or just call them
they replied with the post and they
would principals on the recruiters
please don't contact this poster so what
do you have to do is they're gonna tell
you more about the top once you contact
them okay
but this sample to end this video
because I have more interesting stuff to
show you here a freelance web site and I
am going to show you how people are
working on employment placement and job
market online it's going to change the
way you look at look for jobs you can
hang it there see you soon bye
you
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About this Video
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4.62/5 Rating |
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Nov 22, 2024 Last updated |
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