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Meaning of Product Mix
The term ‘product mix’ implies all the products offered by a firm for sale. It may consist of one line products or several allied product lines.
Product line refers to an assortment or class of similar or related products and services. They may be similar in technology, customers needs, channel used, market served or in some other respect. An individual product in a line is known as a product item. There are several product items in a product line.

Product mix has three important aspects—width, depth and consistency. Width of the product mix is measured by the number and variety of product lines offered by a firm. It shows the degree of diversification of a firm’s activities. The depth of product mix is determined by the number of items in a product line.

By offering several brands of a product, a firm can cater to widely varying needs and tastes of customers and thereby beat its competitors. For instance, the range of bathing soaps (Lifebouy, Lux, Rexona, Liril, etc.) offered by Hindustan Lever Ltd. shows the depth of its product line while the width of its product mix consists of Dalda Vanaspati, Close-up Toothpaste, Talcum powder, etc. in addition to the soaps.

The consistency of product mix refers to the degree of similarity between product lines in terms of their end-use, production requirements, price ranges, distribution channels, advertising media, etc.
These dimensions of the product mix serve as guides to decisions regarding the additions and deletions of product items and line. By increasing the consistency of product mix, a firm can reduce its costs of operations and acquire unparalleled reputation in the market.

Factors Affecting Product Mix
Product mix is expanded, contracted, or modified depending on following factors:

1. Profitability:
Every business unit tries to maximize its profits. It makes certain changes in its product mix in a way to realize positive impact on profitability. Company prefers to introduce more product lines or product items in existing product lines to improve its profitability. Product mix is constantly adjusted to realize more profits.

2. Objectives and Policy of Company:
Company frames its product mix to achieve its objective. Product mix is prepared, modified, or changed in light of objectives. Therefore, addition, subtraction, or replacement of product lines or product items is based on what a company wants to achieve. Product mix is prepared and modified according to a company’s policy.

3. Production Capacity:
Marketing mix decisions, to a greater extent, depend on plant or production capacity of company. Company will design its product mix in a way that optimum production capacity can be utilized.

4. Demand:
Product mix decisions are taken with reference to demand. Marketer should study consumer behaviour to find the popularity of products. Changes in consumers’ preference, fashion, interest, habits, etc., must be reflected in product mix of company. Company, naturally, priories those products which have more demand. In case of falling demand, company must drop poor products gradually. Thus, product mix is constantly adjusted to meet consumer needs and wants.

5. Production Costs:
Product mix is widened or narrowed depending upon production costs. Company will prefer those products, which can be produced within budgeted limit. Sometimes, for any reason, the manufacturing costs for existing products rise, the company decides to drop such products to reduce their production costs. It tries to balance selling price, profit margin, and production costs.

6. Government Rules and Restriction:
Every company produces such products, which are not restricted or banned by the governments. Even, sometimes, company has to stop certain products or varieties when it is declared as illegal. In same way, social and religious protests also play a vital role in this regard. Contemporary legal framework has direct impact on size and composition of product mix.

7. Demand Fluctuation:
Apart from consumer behaviour, demand is also fluctuated due to many reasons. Especially, demand is affected due to seasonal effect, non-availability of substitutes, increase in population, war, draught, flood, or any other reason. In order to meet with the changed demand of certain products, the company has to adjust its product mix.

8. Competition:
It is one of the powerful factors affecting product mix. A company formulates its product mix in such a way that competitors can be strongly responded. Product mix strategy adopted by the close competitors has direct impact on company’s product mix.

9. Impact of Other Elements of Marketing Mix:
Over and above these factors, other elements of marketing mix such as price, promotion, and distribution are also equally important in designing product mix. Company tries to maintain consistency among these all elements to carry out marketing activities effectively and efficiently.

10. Overall Business Condition or Condition of Economy:
Domestic as well as global economic conditions are also important considerations. Because of liberalization and globalization, no business can dare underestimate macro picture of the world economy. A company should keep in mind health of domestic economy with reference to the world economy. This is more relevant when a company is involved in international trade.

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FAQs on Product Mix - Principles of Marketing - Principles of Marketing - B Com

1. What is product mix in marketing?
Ans. Product mix in marketing refers to the assortment or range of products that a company offers to its customers. It includes all the products and product lines that a company sells, which may vary in terms of different features, sizes, colors, or prices. The product mix is an important strategic decision for a company as it determines the overall offering to customers and influences the company's market position and competitive advantage.
2. How does product mix affect a company's marketing strategy?
Ans. The product mix has a significant impact on a company's marketing strategy. It determines the overall product offering to customers and influences various marketing decisions. A wider product mix allows a company to cater to different customer needs and preferences, increasing its market coverage and potential customer base. It also enables the company to differentiate itself from competitors and target different market segments effectively. On the other hand, a narrow product mix may limit the company's market reach but can help in focusing resources on specific products or market segments.
3. What are the elements of a product mix?
Ans. The elements of a product mix include product width, product length, product depth, and product consistency. - Product width refers to the number of different product lines a company offers. For example, a company selling clothing may have product lines for men, women, and children. - Product length refers to the total number of products within a specific product line. In the clothing example, the product length may include different types of clothing such as shirts, pants, dresses, etc. - Product depth refers to the variations within each product. It includes different sizes, colors, flavors, or other attributes. For instance, within the shirt category, there may be different sizes, colors, and styles available. - Product consistency refers to how closely related the different product lines are in terms of their target market, distribution channels, or production processes. Consistency can be high if the product lines are similar, or low if they are unrelated.
4. How can a company adjust its product mix?
Ans. A company can adjust its product mix by adding new products, modifying existing products, or discontinuing certain products. - Adding new products: A company can introduce new products to expand its product mix. This could involve developing completely new products or extending existing product lines to cater to different customer needs or target new market segments. - Modifying existing products: Companies can make modifications to existing products to better align them with customer preferences or market trends. This can involve changing features, packaging, pricing, or other attributes of the product. - Discontinuing products: Sometimes, a company may choose to discontinue certain products that are no longer profitable or do not align with its strategic objectives. This allows the company to allocate resources more efficiently and focus on more promising products.
5. How does product mix impact customer behavior and buying decisions?
Ans. The product mix can influence customer behavior and buying decisions in several ways. - Variety and choice: A wider product mix offers customers more variety and choice, allowing them to find products that best suit their needs and preferences. This can attract more customers and lead to increased sales. - Brand loyalty: A well-designed product mix can help build brand loyalty. When customers are satisfied with a company's product offerings, they are more likely to become loyal to the brand and make repeat purchases. - Cross-selling opportunities: A diverse product mix enables companies to cross-sell and upsell to customers. By offering complementary products or higher-priced alternatives, companies can increase the average order value and generate additional revenue. - Customer satisfaction: A well-balanced product mix ensures that customers can find the products they need, leading to higher levels of customer satisfaction. This can result in positive word-of-mouth, repeat business, and increased customer loyalty.
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