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Electronic Payments Issues - Security and Payment, E-Commerce | E-Commerce - B Com PDF Download

Electronic payments Issues:

  • Secure transfer across internet
  • High reliability: no single failure point
  • Atomic transactions
  • Anonymity of buyer
  • Economic and computational efficiency: allow micropayments
  • Flexibility: across different methods
  • Scalability in number of servers and users

 

Security Requirements In Electronic Payment Systems:

  • Integrity and authorization 
    A payment system with integrity allows no money to be taken from a user without explicit authorization by that user. It may also disallow the receipt of payment without explicit consent, to prevent occurrences of things like unsolicited bribery. Authorization constitutes the most important relationship in a payment system. Payment can be authorized in three ways: via out-band authorization, passwords, and signature.
  • Out-band authorization
    In this approach, the verifying party (typically a bank) notifies the authorizing party (the payer) of a transaction. The authorizing party is required to approve or deny the payment using a secure, out-band channel (such as via surface mail or the phone). This is the current approach for credit cards involving mail orders and telephone orders: Anyone who knows a user‘s credit card data can initiate transactions, and the legitimate user must check the statement and actively complain about unauthorized transactions. If the user does not complain within a certain time (usually 90 days), the transaction is considered ―approved‖ by default.
  • Password authorization 
    A transaction protected by a password requires that every message from the authorizing party include a cryptographic check value. The check value is computed using a secret known only to the authorizing and verifying parties. This secret can be a personal identification number, a password, or any form of shared secret. In addition, shared secrets that are short - like a six-digit PIN - are inherently susceptible to various kinds of attacks. They cannot by themselves provide a high degree of security. They should only be used to control access to a physical token like a smart card (or a wallet) that performs the actual authorization using secure cryptographic mechanisms, such as digital signatures.
  • Signature authorization
    In this type of transaction, the verifying party requires a digital signature of the authorizing party. Digital signatures provide non repudiation of origin.
  • Confidentiality
    Some parties involved may wish confidentiality of transactions. Confidentiality in this context means the restriction of the knowledge about various pieces of information related to a transaction: the identity of payer/payee, purchase content, amount, and so on. Typically, the confidentiality requirement dictates that this information be restricted only to the participants involved. Where anonymity or un-traceability are desired, the requirement may be to limit this knowledge to certain subsets of the participants only, as described later. 
  • Availability and reliability 

All parties require the ability to make or receive payments whenever necessary. Payment transactions must be atomic: They occur entirely or not at all, but they never hang in an unknown or inconsistent state. No payer would accept a loss of money (not a significant amount, in any case) due to a network or system crash. Availability and reliability presume that the underlying networking services and all software and hardware components are sufficiently dependable. Recovery from crash failures requires some sort of stable storage at all parties and specific resynchronization protocols. These fault tolerance issues are not discussed here, because most payment systems do not address them explicitly.

The document Electronic Payments Issues - Security and Payment, E-Commerce | E-Commerce - B Com is a part of the B Com Course E-Commerce.
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FAQs on Electronic Payments Issues - Security and Payment, E-Commerce - E-Commerce - B Com

1. What are the security issues related to electronic payments?
Ans. Security issues related to electronic payments include the risk of data breaches, identity theft, unauthorized access to sensitive information, and fraudulent transactions. It is crucial to ensure that proper security measures such as encryption, multi-factor authentication, and secure payment gateways are in place to protect sensitive data and prevent unauthorized access.
2. How can I ensure the security of my electronic payments?
Ans. To ensure the security of electronic payments, you can follow these measures: - Use secure websites or apps for making payments. - Verify the security features of the payment platform, such as SSL certificates. - Avoid sharing sensitive information over public Wi-Fi networks. - Regularly update your devices and software to the latest versions. - Use strong and unique passwords for your payment accounts. - Enable two-factor authentication whenever possible. - Monitor your payment activity regularly for any unauthorized transactions.
3. What are the common payment issues in e-commerce?
Ans. Common payment issues in e-commerce include: - Payment failures or declined transactions due to technical glitches, incorrect card details, or insufficient funds. - Chargebacks or disputes initiated by customers for various reasons, such as non-delivery of goods or services, fraud, or dissatisfaction. - Delayed or failed refunds, where customers may experience difficulties in receiving timely refunds for canceled orders or returned items. - Compatibility issues between different payment platforms or systems used by customers and merchants, leading to payment processing errors.
4. How can e-commerce businesses address payment issues effectively?
Ans. E-commerce businesses can address payment issues effectively by: - Providing clear and transparent payment instructions to customers during the checkout process. - Offering multiple payment options to accommodate different customer preferences. - Implementing reliable payment gateways that are secure and can handle a high volume of transactions. - Having a dedicated customer support team to promptly address payment-related queries or issues. - Regularly monitoring payment transactions and quickly resolving any payment failures or disputes to maintain customer satisfaction. - Implementing strict fraud prevention measures to minimize the risk of fraudulent transactions.
5. What are the advantages of electronic payments in e-commerce?
Ans. The advantages of electronic payments in e-commerce include: - Convenience: Electronic payments offer a quick and hassle-free way for customers to make purchases from anywhere at any time. - Security: With proper security measures, electronic payments can be more secure than traditional payment methods, reducing the risk of theft or loss. - Faster processing: Electronic payments can be processed instantly, allowing for faster order fulfillment and delivery. - Global accessibility: E-commerce businesses can cater to customers worldwide by accepting electronic payments, eliminating geographical barriers. - Enhanced customer experience: Electronic payments provide a seamless and user-friendly payment experience, leading to higher customer satisfaction and repeat purchases.
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