Directions: Read the given passage carefully and answer the questions as follows:
Passage
A new study by the American Seller Institute (ASI) has tried to pin down, with scientific precision, the personal qualities that contribute to superior selling. Over a period of three years, the financial ups and downs of twelve sales teams in ten different fields were care -fully tracked. The 75 salespeople involved were analyzed and tested for various personal and even physical characteristics. Interviews were conducted with family members and with people who bought (or did not buy) the salespeople’s products. The results have been published by ASI in The Selling Quality, a 620-page work filled with as many bar graphs as anecdotes from the road.
Three personality types emerge as characteristic of the most successful sellers. The Chameleon, as the name implies, is adept at quickly understanding how clients see themselves (or would like to see themselves), and then mirroring that image. A good Chameleon is highly attentive, shrewd, and often unaware of what he or she is doing. This personality is formed early in life, and its attributes are hard to acquire. The Chame-leon, perhaps because of strong mediating skills, often has a happy domestic life.
The Charismatic, in contrast, relies on a strong, even intimidating physical presence, as an essential tool to close a sale. Charismatics reverse the typical dynamic between seller and buyer, convincing clients that they should please the seller, and that the seller has something of great worth that the client needs to ask for. These people have, as The Selling Quality puts it, a “productive self-centeredness” that often leads to management positions, but also to less stability at home. Like the Chameleon, the Charismatic has traits that are seen early in life and that are difficult to cultivate in adulthood.
The Student—the third successful sales personality type—literally does his or her homework. An ability to provide useful data at a moment’s notice and a relatively mild persona make the Student a highly effective collaborator with a Charismatic. Students have risen to management positions through persistence and an ability to see where an industry is headed, but a lack of leadership skills often keeps them out of top positions. While the skills of a top-notch Student seller are based less on intuition than are those of the other selling types, studying trade publications and mapping out a would-be client company’s hierarchy are not enough to make a Student a superior salesperson. An ability to communicate a genuine (or seemingly genuine) enthusiasm for the product is crucial to a Student’s success, as it is for all successful sellers.
Question for Practice Test: Reading Comprehension - 27
Try yourself:What does the author assume about the usual relationship between buyer and seller?
Explanation
This is a Specific question, so we need to find the part of the passage that describes the buyer-seller relationship. In the 3rd paragraph, the author refers to "the traditional dynamic between seller and buyer, convincing clients that they should please him, because he is offering something that they need." This strongly implies that in the usual relationship, the seller has less power or control.
(A): This is never mentioned.
(C): While the passage indicates the Student knows much about the product, it does not make a generalization about the knowledge of sellers in general in comparison to that of buyers.
(D): Trust is never mentioned.
(E): While the seller may not be entirely convinced of the worth of the product, nowhere does it say that the seller is usually less convinced than is the buyer.
Report a problem
Question for Practice Test: Reading Comprehension - 27
Try yourself:The passage does NOT state which of the following about successful salespeople?
Explanation
This is another Specific question. In the case of a question like this where we have to find the information that is NOT stated, we need to either locate in the passage or remember specific mention of the other four pieces of information. In this case, we find that the passage makes no mention of dramatic changes in selling approach.
(A): The 3 categories are Chameleon, Charismatic, and Student.
(B): The final sentence states that"... an ability to communicate a genuine (or seemingly genuine) enthusiasm for the product is crucial."
(C): Charismatics and Students are said to advance to management positions.
(E): The final sentence of the third paragraph states that, "Like the Chameleon, the Charismatic has traits that are seen early in life and that are difficult to cultivate in adulthood."
Report a problem
Question for Practice Test: Reading Comprehension - 27
Try yourself:The primary purpose of this passage is to _______.
Explanation
This question relates directly to Purpose, the P in STOP. The Purpose of this passage is to describe the three selling types, which were findings of the study The Selling Quality.
(A): The author does not recommend anything.
(B): The author does not critique. The Tone is descriptive, not critical.
(D): The author does not make any proposition. The book does.
(E): No mention is made of a ranking - just a categorization.
Report a problem
Question for Practice Test: Reading Comprehension - 27
Try yourself:Which of the following is implied about Chameleons?
Explanation
This is an Inference question. In the second paragraph, we are told that Chameleons have “strong mediating skills." From this, we can infer that they would be skilled at resolving disputes.
(A): Nowhere is this mentioned or suggested.
(B): The passage never discusses whether Chameleons become managers.
(D): While the passage mentions that Chameleons have good home lives, it cannot be inferred that this is the result of marrying similar people.
(E): This comparison is never made.
Report a problem
Question for Practice Test: Reading Comprehension - 27
Try yourself:According to the passage, The Selling Quality implies that Students, in com-parison with Chameleons and Charismatics, _______.
Explanation
This is a Specific question. In the last paragraph, the passages states that "the skills of a top-notch Student seller are based less on intuition than are those of the other selling types," implying that these skills can be learned, not just intuited. The Chameleon's "attributes are hard to acquire", while 'the Charismatic has traits that are seen early in life and that are difficult to cultivate in adulthood."
(A): There is no comparison of levels of success.
(B): No mention is made of the Student's domestic life.
(C): The Student does not rely exclusively on research; he or she must also "communicate a genuine (or seemingly genuine) enthusiasm .. .*
(E); The passage does not say that they are unsuited for the management positions that they do attain.
Report a problem