Solved Questions: Business Letters- Letters of Enquiry | Class 11 English Grammar PDF Download

Q.1. Write a letter to Lightways Sports, Amrapalli, Thane, placing an order for sports articles (minimum 4) to be supplied to your school, ABC Matriculation School, Civil Lines, Pune. Sign as Ravi/Raveena, Sports Secretary.

ABC Matriculation School
Civil Lines, Pune-411013
11^th March, 20XX
Lightways Sports
Amrapalli, Thane-400203

Subject: Sports Articles for the School

Dear Sir,
As the Sports Day of the school is being held next month, we want you to supply the following sports articles as soon as possible, so that the students can practice for the various sports tournaments.

Please send the goods to the school on any weekday between 8 am and 2 pm. You are also requested to send the bill after allowing the discount permissible for schools. Payment will be made after the consignment is received and checked by the Games department of the school.

Further, please ensure the quality of the consignment. If defects are found in the goods, the whole consignment will be returned without any payment.

Thanking you

Yours faithfully
Ravi

Q.2. You are Ashwini Meena of C-23, Chitra Park, Jaipur. Write a letter to M/s Full Marks (Pvt) Ltd, Daryaganj, New Delhi asking for a catalogue of books, terms and conditions of supply and mode of payment etc.

C-23 Chitra Park
Jaipur
25 May 20XX
M/s Full Marks Pvt Ltd
Daiyaganj
New Delhi
Sub : Request for Catalogue

Sir,
I am interested in purchasing a few of your publications on spoken English by V.P.P. I shall be very grateful if you could send me the latest catalogue on these books. Please specify if any audio/video cassettes are also available along with the books. I am enclosing a self-addressed envelope for prompt despatch.
I am also interested in knowing your terms and conditions regarding the payment, time and mode of delivery, etc.
Hoping you would look into my request on priority.
Yours faithfully,
– Ashwini Meena

Q.3. As a regular bus commuter from NOIDA to Delhi, you have been witnessing rash driving by the bus drivers daily without exception. Write a letter to the General Manager, Delhi transport Corporation, about this problem. You are Priti /Pranav Gupta from 16, Ashok Vihar, Phase 2, NOIDA.

16, Ashok Vihar, Phase 2
NOIDA-201308
18^th January, 20XX
The General Manager
Delhi Transport Corporation,
Delhi – 110002

Subject : Complaint against Rash Driving by Bus Drivers

Respected Sir
I want to bring to your kind notice that rash and reckless driving by DTC bus drivers on the city roads has taken a turn for the worse.

I am a regular commuter by bus from NOIDA to Delhi. I have been witnessing rash driving by the bus drivers daily without exception. The buses are driven at high speed to overtake other buses and most of the time the drivers end up having quarrels and fights with the drivers of other private buses. Last weekend the bus I was in met with an accident. The driver was not even carrying a valid driving licence. Drink and drive cases against these drivers have also risen recently. I therefore earnestly request you to look into the problem as early as possible to prevent the recurrence of such events in the future. In this regard, a strict timetable for the buses should be maintained. The licences of the concerned drivers should be renewed at the legally designated intervals.

Yours faithfully
Pranav Gupta

Q.4. You are Anand Kumar Bhonsle, Purchase Manager of Apple Telesystems, 9th Street, Mahim, Mumbai. Write to Ganapati Stationery Mart, Churchgate, Mumbai asking for rates and terms of supply of stationery items such as pencils, papers, ribbons, carbon papers etc.

Purchase Manager
Apple Telesystems
9^th Street, Mahim
Mumbai
Sales Manager
Ganapati Stationery Mart
Churchgate
Mumbai
12 March 20XX
Sub: Supply of Stationery

Sir,
We are a software company and we need the following items in bulk for office use. I request you to kindly quote your rates and terms of supply for the following items :

1. Apsara Pencils — HB, HH
2. Orient Bond paper — 25 dozen reams
3. Cyclostyling paper — 30 dozen reams
4. Computer paper — 20 dozen reams
5. Type Paper — 50 dozen reams
6. Typewriter carbon ribbons — 1 dozen packets
7. Computer carbon ribbons — 1 dozen packets
8. Photocopier carbon ribbons — 10 packets
9. Carbon paper — 10 dozen
10. Fluid eraser — 10 dozen
11. File covers — 10 dozen
12. Plastic clips — 50 packets

As we are ordering in bulk, we would expect discount on the bulk purchase. We expect a reply at the earliest possible along with the acceptable terms and conditions please.

Yours faithfully,
A.K. Bhonsle
(Purchase Manager)

Q.5. You are Vivek / Varsha Malhotra, Head Boy / Girl of Zenith Public School, Ashok Vihar, New Delhi. You have to organise short tours to Agra, Jaipur and Chandigarh. Write a letter to Globe Tours and Travels, 235, Nehru Place, New Delhi, enquiring about their terms for conducted tours by deluxe buses. Also ask about the fare, boarding and lodging charges and arrangements, total time of the trip and mode of payment.

Zenith Public School
Ashok Vihar
New Delhi
16 July 20XX
M/s Globe Tours and Travels
235 Nehru Place
New Delhi
Sub : Enquiry about conducted tours

Sir,
We organise short educational tours to places of social and historical interest during the autumn/winter break. The likely places of visit this year are Agra, Jaipur and Chandigarh. Please let me know your terms for conducted tours by deluxe buses to places mentioned above. The rates should include lodging/boarding charges, fare per km per bus.

I would like to know the kind of boarding and lodging facilities provided by you, the duration of journey and halting charges, if any.
Please let me know if group discount and student discount are admissible if we charter a bus.
Expecting early response.

Yours faithfully,

Vivek Malhotra
Head Boy

Q.6. Write a letter to the Manager, Oberoi International. Lucknow, to find out the rates for conducting the wedding reception of your sister on their lawns, enquiring specifically about the catering cost per head, service and decoration charges and advance to be paid. You are Nandu/Nandini of Agra.

23 Fort Road
Agra
15 November 20XX
The Manager
Oberoi International
Lucknow
Sub : Enquiry regarding expenses for Wedding Reception

Dear Sir,
Kindly let me know whether your lawns would be available on the evening of 7th December to hold the wedding reception of my sister. In case space is available, please enlighten me regarding the following :

1. catering cost per head (Menu no. 3)
2. service charges
3. decoration charges
4. advance amount to be paid.

Please send me a point-wise specific reply at the address given above.
Looking forward to an early reply.

Yours sincerely,
Nandani