Solved Questions: Business Letters- Replies to Enquiry | Class 11 English Grammar PDF Download

Q.1. A new advertising firm needs an office in the central market. Write a letter offering part of your office on rent. You are the Office Manager, Planwel Company, Tarapore Towers, M.G. Road, Bangalore.

PLAN WELL COMPANY
Tarapore Towers, MG Road, Bangalore

Ref. No. 20/PC/35
April 19, 20XX
The Manager
Apex Information Centre
3, Anna Nagar, Nungambakkam
Chennai
Sub : Offer of a premises on rent

Sir,
Reference your advertisement in The Hindu dated 18 April regarding availability of a suitable accommodation in the central market for your office. In this connection we desire to inform you that we have a suitable office located in the vicinity of the central market. The accommodation (with roads on two sides) comprises a big hall 251 x 40′ with two adjoining rooms 12 ‘ x 15 ‘ each and an inter-connected pantry and toilet. This is an ideal location for all kinds of business establishments. There are three nationalised banks on the opposite road. The terms and conditions for rent are as under :

1. A refundable security of rupees two lakhs.
2. Rent of ₹ 10,000 pm payable in advance.
3. Electricity and water charge extra.
4. Sanitation at your disposal.
5. The rented lease will lapse after eleven months.

In case the above-mentioned terms are acceptable, please contact the undersigned within a week.

Yours faithfully,

Vishnu Wasan
Office Manager

Q.2. As the Sales Manager of M/s Universal Book Suppliers, 26 Ansari Road, Daryaganj, New Delhi, write a letter to the Librarian Scindia School, Gwalior offering information regarding the sale of dictionaries and illustrated children’s encyclopaedias.

Universal Book Suppliers
26, Ansari Road
Daryaganj
New Delhi
Tel. No. 23286677
Our Ref. No. UBS/AMS/02/DE/0507
Your Ref. No. SCG/CE/54-03
Dated 19 May 20XX
The Librarian
Scindia School
Gwalior
Sub : Sale of Dictionaries and Encyclopaedias

Sir,
We thank you for your letter dated 5 May 20XX and are happy to furnish you the following information :
We stock dictionaries and encyclopaedias published by Indian as well as foreign publishers. We have books suitable for all age-groups of school going children. As desired by you, we are enclosing our latest catalogue. It contains the information you need.
We «hall offer you 15% discount given to educational institutions on this category of books. We need two weeks’ time to make delivery of the order. We accept payment by demand draft only. It should be payable at New Delhi.

I hope our terms will meet your approval and we’ll receive your order soon.

Yours faithfully,
S. Ravindran
Sales Manager

Q.3. Your cousin Priyanka is just completing X standard and has sought your advise to opt for science or commerce group. Write a letter giving guidance to select the group in XI standard.

251, Navy Nagar
Colaba, Mumbai
17 March 20XX
Dear Priyanka
Received your affectionate letter and was glad to note that you are going to complete X standard. I felt elated when you sought my advise whether to opt for science or commerce group in XI standard.
In my opinion, you should not join the rat race of choosing the science stream. I know that you are a practical person, who is intelligent as well as diligent. I would therefore suggest that you should opt for a commerce group. There are some other reasons behind this choice,

• Your father is a successful businessman. As a student of commerce you may learn business/management in practice. Secondly, he may set up a small unit for you and invest in it. You can manage and expand it with your knowledge of commerce and English.
• In case you want to seek employment, your commerce degree may help you get a good job in some multinational firm.
• You may appear in a competitive examination for bank recruitment etc.

I do hope you will consider all these points before arriving at any decision.

With love.

Yours sincerely,
Piyush

Q.4. As the Regional Manager of a leading XYZ Textile Company, Mumbai, write a letter to the American Textile Company, Madurai offering two of your products for bulk sale.

XYZ TEXTILE COMPANY
24 Pyarelal Road, Mumbai

Ref. STC/20/78
12 August 20XX
The Senior Purchase Manager
The American Textile Company
Madurai
Sub : Offer of Products for Bulk Sale

Gentlemen,
We are one of the leading manufacturers of textile products in Western India and our products are equally popular at home and abroad. We have received an enquiry from your branch office at Kanpur regarding terms for bulk purchase.
We wish to inform you that we grant 30% trade discount to commercial / bulk purchases on an order for not less than Rs. one lakh at a time. We allow further discount of 5% to buyers whose orders exceed Rs. Five lakh per year.
Our latest price list and illustrated catalogue along with specimen of textiles are enclosed for your kind perusal and approval.
An early reply will be appreciated.

Yours sincerely,
A. G. George
Sales Manager