Worksheet: Nature and Significance of Management | Business Studies (BST) Class 12 - Commerce PDF Download

Multiple Choice Questions

Q2: Which of the following is a characteristic of effective management?
(a) Micromanagement
(b) Centralized decision-making
(c) Flexibility and adaptability
(d) Autocratic leadership

Q3: Who introduced the concept of scientific management?
(a) Frederick Taylor
(b) Henri Fayol
(c) Max Weber
(d) Elton Mayo

Q4: What does SWOT analysis stand for in management?
(a) Strengths, Weaknesses, Opportunities, Threats
(b) Strategic, Workable, Organized, Tactical
(c) Sales, Workforce, Operations, Technology
(d) Success, Willpower, Optimism, Tenacity

Q5: Which management function involves monitoring progress and making necessary adjustments?
(a) Planning
(b) Organizing
(c) Controlling
(d) Directing

Very Short Answers

Q2: Mention any two principles of Fayol's administrative theory.

Q3: What is the purpose of the organizing function of management?

Q4: Explain the concept of delegation in management.

Q5: What is the significance of motivation in management?

Short Answers

Q2: What is decentralized Decision-Making?

Q3: Explain the importance of communication in effective management.

Q4: Describe the steps involved in the planning process of management.

Q5: Explain the concept of leadership styles and their impact on employee motivation.

Q6: Discuss the role of ethics in managerial decision-making.

Long Answers

Q2: Discuss the significance of motivation theories in management. Provide examples.

Q3: Examine the challenges of effective communication in a diverse workplace. Suggest strategies to overcome these challenges.

Case-Based Questions (3 cases, each with 3 sub-questions)

Case 1: Tata Steel’s Organizational Restructuring

Tata Steel, part of the Tata Group, announced restructuring to align with global sustainability goals and market demands. The restructuring aims to streamline operations, reduce carbon footprint, and integrate new technologies while balancing social responsibilities like community development and employee welfare.

Sub-Questions:

(a) Explain two reasons why Tata Steel decided to undergo organizational restructuring.

(b) Discuss two advantages and two disadvantages of this restructuring for Tata Steel’s employees.

(c) Describe the role of effective communication during Tata Steel’s restructuring process.

Case 2: Namchi Designer Candles’ Expansion Plan

Smita Rai’s Namchi Designer Candles, a women-led venture, plans to expand production to meet rising Diwali demand. This requires hiring temporary workers, coordinating with suppliers, and managing customer feedback while maintaining product quality and social objectives.

Sub-Questions:

(a) Identify two reasons for Namchi Designer Candles’ decision to expand operations.

(b) Discuss two benefits and two challenges this expansion might pose for its employees.

(c) Explain how effective communication can help Smita manage her team during the expansion.

Case 3: Mumbai Dabbawalas’ Modernization Efforts

The Mumbai Dabbawalas, known for their flawless coordination, plan to adopt digital tools for order tracking while retaining their low-cost, decentralized model. This shift aims to improve efficiency but risks disrupting their traditional workflow.

Sub-Questions:

(a) Explain two reasons why the Dabbawalas are restructuring their operations.

(b) Discuss two advantages and two disadvantages of this modernization for their workforce.

(c) Describe how effective communication is critical during the Dabbawalas’ transition to digital tools.

You can access the solutions to this worksheet here.