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Worksheet: Principles of Management | Business Studies (BST) Class 12 - Commerce PDF Download

Multiple Choice Questions


Q1: Which of the following is not a function of management?
(a) Planning
(b) Controlling
(c) Producing
(d) 
Organizing

Q2: Who introduced the concept of scientific management?
(a) Frederick Taylor
(b) Henri Fayol
(c) Max Weber
(d) Elton Mayo

Q3: Which principle of management emphasizes harmony and unity among the employees?
(a) Unity of Command
(b) Unity of Direction
(c) Esprit de Corps
(d) Division of Work

Q4: SWOT analysis stands for:
(a) Strengths, Weaknesses, Opportunities, Threats
(b) Strategies, Weaknesses, Opportunities, Tactics
(c) Strengths, Workforce, Objectives, Timelines
(d) Strategies, Workforce, Objectives, Threats

Q5: What is the first step in the process of decision-making?
(a) Identifying the problem
(b) Implementing the decision
(c) Evaluating the decision
(d) Generating alternatives

Very Short Answers


Q1: Define the concept of 'Span of Management.'

Q2: Briefly explain the term 'Scalar Chain.'

Q3: What is the importance of 'Equity' in the principles of management?

Q4: Differentiate between 'Policy' and 'Procedure.'

Q5: Mention any two advantages of Management by Objectives (MBO).

Short Answers 


Q1: Explain the concept of 'Fayol's Principles of Management' with any three principles.

Q2: Discuss the importance of 'Planning' in the management process.

Q3: Describe the steps involved in the 'Controlling' function of management.

Q4: What is 'Coordination' in the context of management? Why is it essential?

Q5: Explain the 'Hawthorne Effect' and its implications for management.

Long Answers 


Q1: Explain the steps involved in the process of Decision Making.

Q2: Discuss the significance of 'Teamwork' in modern organizations.

Q3: Explain the concept of 'Centralization' and 'Decentralization' in organizational structure. Provide examples of each.

Q4: Examine the challenges faced by managers in the global business environment.

Q5: Explain the concept of 'Management by Objectives (MBO).' What are its advantages and limitations?

Case-Based Questions


Q1: Case 1: XYZ Company
XYZ Company, a leading electronics manufacturer, has been facing a decline in sales and customer satisfaction. Analyze the situation and answer the following sub-questions:
Identify two possible reasons for the decline in sales at XYZ Company.

Q2: Suggest two strategic measures XYZ Company can take to improve customer satisfaction.

Q3: Discuss the role of effective leadership in revitalizing XYZ Company's business.

Q4: Case 2: ABC Corporation
ABC Corporation, a global software development firm, is experiencing internal conflicts among teams, hindering collaboration and project progress. Analyze the situation and answer the following sub-questions:
Identify two potential causes of internal conflicts at ABC Corporation.

Q5: Propose two conflict resolution strategies that ABC Corporation can implement to address the internal conflicts.

Q6: Explain the role of effective communication in preventing and resolving conflicts within organizations like ABC Corporation.

Q7: Case 3: LMN Enterprises
LMN Enterprises, a retail chain, is struggling to retain employees, leading to high turnover rates. Analyze the situation and answer the following sub-questions:
Identify two possible reasons for the high turnover rates at LMN Enterprises.

Q8: Suggest two employee retention strategies that LMN Enterprises can adopt to reduce turnover rates.

Q9: Discuss the significance of employee engagement in retaining staff at LMN Enterprises.

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FAQs on Worksheet: Principles of Management - Business Studies (BST) Class 12 - Commerce

1. What are the principles of management?
Ans. The principles of management refer to a set of guidelines or rules that help managers in making decisions and managing their organizations effectively. These principles include planning, organizing, staffing, directing, and controlling.
2. What is the importance of planning in management?
Ans. Planning is an essential function of management as it helps in setting goals, defining objectives, and determining the course of action to achieve them. It provides direction to the organization, helps in coordinating activities, and ensures efficient utilization of resources.
3. How does organizing contribute to effective management?
Ans. Organizing involves arranging resources and activities in a structured manner to achieve the objectives of the organization. It helps in defining roles and responsibilities, establishing a hierarchy, and creating a framework for coordination and communication. Effective organizing leads to increased efficiency and productivity.
4. What is the role of staffing in management?
Ans. Staffing involves acquiring, developing, and retaining the right people for the right positions within an organization. It includes activities such as recruitment, selection, training, and performance evaluation. Effective staffing ensures that the organization has the required talent and skills to achieve its goals.
5. How does controlling contribute to successful management?
Ans. Controlling is the process of monitoring and measuring performance, comparing it with the predetermined standards, and taking corrective actions if necessary. It helps in ensuring that the organization is on track towards its goals, identifies deviations, and facilitates timely intervention to address issues. Effective controlling leads to improved performance and overall success.
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