Worksheet: Controlling | Business Studies (BST) Class 12 - Commerce PDF Download

Multiple Choice Questions

Q1: What is the primary purpose of controlling in an organization?
(a) Planning
(b) Coordinating
(c) Monitoring
(d) Directing

Q2: Which type of control is concerned with preventing errors before they occur?
(a) Concurrent Control
(b) Feedforward Control
(c) Feedback Control
(d) Strategic Control

Q3: Which of the following is an example of a quantitative standard for measuring performance?
(a) Employee morale
(b) Market share
(c) Return on Investment (ROI)
(d) Customer satisfaction

Q4: Who is responsible for corrective action in the controlling process?
(a) Top management
(b) Middle management
(c) Frontline supervisors
(d) External auditors

Q5: Which of the following is a limitation of the controlling function?
(a) Enhances employee morale
(b) May lead to rigidity
(c) Improves communication
(d) Facilitates innovation

Very Short Answers

Q1: Define the term 'Controlling' in management.

Q2: List any three benefits of effective controlling in an organization. 

Q3: Differentiate between strategic control and operational control. 

Q4: Explain the term 'Feedforward Control' with an example. 

Q5: Mention any two external factors affecting the control process.

Short Answers

Q1: Discuss the importance of controlling in the management process.

Q2: Explain the concept of budgetary control and its significance in organizational control. 

Q3: Describe any three techniques of managerial control. 

Q4: What is the role of standards in the controlling process? 

Q5: Illustrate the difference between financial and non-financial controls.

Long Answers 

Q1: Elaborate on the steps involved in the controlling process. 

Q2: Discuss the challenges faced by managers in implementing an effective control system. 

Q3: Examine the relationship between planning and controlling in the management of an organization. 

Q4: Describe the characteristics of an effective control system in a global business environment.

Q5: Explain the concept of 'Management by Exception' and its application in organizational control.