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Short & Long Questions: Quality | New Pathways Class 6: Book Solutions, Summaries & Worksheets PDF Download

Short Answer Questions

Q1: Who made the narrator's father's boots, and where was the shop located?
Ans: The narrator's father's boots were made by Mr. Gessler, and the shop was located in a small by-street in a fashionable part of London.

Q2: How would you describe the atmosphere of Mr. Gessler's shop compared to other shops?
Ans: Mr. Gessler's shop had a quiet and distinctive atmosphere, resembling a church. It was restful, and visitors would sit on a wooden chair, waiting for his attention.

Q3: What was Mr. Gessler's approach to making boots, and what made his boots unique?
Ans: Mr. Gessler made boots to order, and his boots were unique because they never failed to fit. He had a meticulous approach to his craft, using high-quality materials.

Q4: Why did the narrator order many pairs of boots after a discussion about a pair that creaked?
Ans: The discussion revealed Mr. Gessler's struggles with competition and declining business. To support him, the narrator ordered multiple pairs of boots.

Q5: What unfortunate event led to Mr. Gessler's decline in health and business?
Ans: Mr. Gessler's elder brother, who was part of the business, died. This loss, combined with intense competition and Mr. Gessler's dedication to making boots himself, led to his decline.

Long Answer Questions

Q1: Describe the unique qualities of Mr. Gessler's shop and his approach to making boots.
Ans: Mr. Gessler's shop was distinctive, with no signage except for "Gessler Brothers" and a few pairs of boots in the window. He made boots to order, and his meticulous craftsmanship ensured a perfect fit. The shop had a tranquil atmosphere, and visitors would wait on a wooden chair, creating an experience unlike typical shops.

Q2: Explain the impact of competition on Mr. Gessler's business and his emotional response to it.
Ans: Mr. Gessler faced intense competition from larger firms that relied on advertising rather than quality work. He expressed concern that this would lead to a decline in his business. His bitterness and struggle were evident when discussing the challenges of his trade.

Q3: What was Mr. Gessler's reaction when the narrator mentioned a pair of boots that creaked, and how did the narrator respond?
Ans: Mr. Gessler initially seemed troubled but offered to examine the boots. If he couldn't rectify the issue, he would take them off the bill. The narrator, feeling remorse, explained the circumstances and subsequently ordered multiple pairs to support Mr. Gessler.

Q4: Describe the impact of Mr. Gessler's elder brother's death on the business and Mr. Gessler's demeanor.
Ans: The death of Mr. Gessler's elder brother had a significant impact on the business. Mr. Gessler became visibly aged and wan, and his brother's death seemed to affect him deeply. Despite the loss, he continued making excellent boots.

Q5: Explain the circumstances surrounding Mr. Gessler's final days and the fate of his shop.
Ans: In his final days, Mr. Gessler faced financial challenges due to competition. He worked tirelessly, refusing to let anyone else touch his boots. He eventually succumbed to slow starvation. The shop was taken over by a new owner after Mr. Gessler's death, marking the end of an era for a dedicated and skilled bootmaker.

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FAQs on Short & Long Questions: Quality - New Pathways Class 6: Book Solutions, Summaries & Worksheets

1. What is quality and why is it important?
Ans. Quality refers to the standard or level of excellence of a product or service. It is important because it ensures customer satisfaction, builds trust and loyalty, and enhances the reputation of the company or brand.
2. How can quality be measured?
Ans. Quality can be measured using various methods such as customer feedback, surveys, inspections, and audits. These methods help identify any deviations from the desired standards and enable organizations to take corrective actions.
3. What are the key elements of a quality management system?
Ans. The key elements of a quality management system include quality planning, quality control, quality assurance, and continuous improvement. These elements ensure that quality standards are defined, implemented, monitored, and improved upon in an organized manner.
4. What are some common quality issues in manufacturing industries?
Ans. Some common quality issues in manufacturing industries include product defects, non-compliance with specifications, inconsistent product performance, and poor customer service. These issues can lead to customer dissatisfaction and loss of business.
5. How can organizations improve the quality of their products or services?
Ans. Organizations can improve the quality of their products or services by implementing quality management systems, conducting regular quality audits, training employees on quality standards, and actively seeking customer feedback. Continuous improvement efforts and a focus on customer satisfaction are key to enhancing quality.
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