Scanner - Organising | Business Studies (BST) Class 12 - Commerce PDF Download

(Q1) Name the process of grouping the activities of similar nature ?

Hint: Departmentalisation

(Q2) Why is it easy to fix responsibility informal organisation?                                   (CBSE, 2009)

Hint: It is easy to fix responsibility in formal organisation because mutual relationships are clearly defined

(Q3) ‘Grouping similar nature jobs into larger units called departments' is the second step in the process of one of the functions of management. Identify the function.           (CBSE, Foreign 2008)

OR

Name the function of management which coordinates the physical, financial and human resources and establishes productive relations among them for achievement of specific goals.

Ans. Organising.                                                                                                      (CBSE Delhi 2008)

(Q4) Aman Ltd. is manufacturing toys and has Production, Sales, Purchase and Finance Departments. Which type of organisation structure would you suggest to them? State any three advantages of this organisation structure.                                            (CBSE, Delhi Compt. 2005)

OR

In a fashion-designing unit, following are the main functions: (a) Manufacturing (b) Finance (c) Marketing (d) Personnel management. How will you structure the organisation and why? Give any two reasons.                                                                              (CBSE, Delhi Compt. 2009)

OR

Aman runs a factory wherein he manufactures leather shoes. The business is doing we!!! and he intends to expand by diversifying into leather bags as well as leather jackets.Which type of organisation structure would you recommend for his expanded organisation and why? Give any two reasons.                                                                                                        (CBSE, All India Compt. 2009)

Ans. Functional Structure. Discuss its advantages.

(Q5) Hindustan Ltd. is manufacturing computers, soaps and textiles. Which type of organisational structure would suit the requirements of such organisation? State any three advantages of this organisation structure.                                                                                (CBSE, All India Compt. 2005)

Ans. Divisional Structure' would suit the requirements of Hindustan Ltd. Discuss its advantages.

(Q6) “A manager is of the view that he is not responsible for the quality of work that he has delegated to his subordinate."Do you agree with his viewpoint? Justify your answer by giving proper argument.                                                                                     (CBSE, Delhi 2001)

OR

A sales manager assigned a target of selling 1,000 units in 1 month to 5 salesmen. One of the salesmen fell sick and at the end of one month, only 800 units could be sold. The sales manager feels that he is not responsible for this? Do you agree with his viewpoint?

Ans. No, I do not agree with this. A manager can assign duties and delegate authority to his subordinates. However, he cannot turn a blind eye to how the duties are performed and how the delegated authority is being exercised. Manager remains accountable for the performance of work that he had delegated to his subordinates.

(Q7) The employees of Manik Ltd., a software company, have formed a Dramatic group for their recreation. Name the type of organisation so formed and state its three features.

(CBSE, Sample Paper 2014)

Ans. Informal organisation. Discuss its features.

(Q8) “Authority can be delegated but accountability cannot." Explain the statement.

(CBSE Delhi 2005)

Ans. The given statement is correct. A manager can delegate his authority but not the accountability. Even after delegating the authority, the manager remains accountable to his own superior for the tasks which he may have assigned to his subordinate. For example, if a foreman fails to get the required units produced by the workers on any day, then the foreman is responsible to his superior

(Q9) Aman, Avneesh and Amrish have decided to start a business of manufacturing toys. They identified the following main activities which they have to perform: (i) Purchase of raw materials, (ii) Purchase of machinery, (iii) Production of toys, (iv) Arrangement of finance, (v) Sale of toys, (vi) Identifying the areas where they can sell their toys, (vii) Selection of employees. In order to facilitate the work they thought that four managers should be appointed to look after: (a) Production (b) Finance (c) Marketing (d) Personnel.                                     (CBSE, Delhi 2009)

(a) Identify the function of management involved in above mentioned para.

(b) Quote the lines from above para which help you in identifying this function.

(c) State the steps followed in the process of this function of management.

Ans.    (a) Organising. 

(b) The lines “They identified the following main activities which they have to perform" and “In order to facilitate the work they thought that four managers should be appointed to look after”.

MULTI - DISCIPLINARY QUESTIONS 

(Q1) Rajeev, the owner of Pathways constructions decided to start a campaign to create awareness among people for developing clean surroundings in their area. He formed a team of 10 members to list the different ways for cleaning the surroundings. One suggested to take the help of local residents, another suggested that they may involve school going children in their venture. One more suggestion was to take the help of unemployed youth. On evaluation of different ways, it was decided to take the help of local residents. To achieve the desired goal various activities were identified like –

(a) Purchase of necessary items like dustbins, garbage bags, brooms, etc.

(b) Collection of garbage;

(c) Disposal of garbage, etc.

After identification of different activities the work was allocated to different members.

(i) Identify the concepts of management involved in the above situation and quote the lines which help in their identification.

(ii) Also identify the values which the company wants to communicate to the society.

(CBSE, Sample Paper 2015)

Ans. (i) Concepts involved-Planning and Organising

Lines for planning:

'One suggested.......unemployed youth'

'On evaluation....... local residents'

'Campaign to create awareness......surroundings

Lines for organising:

"To achieve......... disposal of garbage etc.' 'after identification of different activities.....different members'

(Q2) “Delegation of authority is based on the elementary principle of division of work." Explain.                                                                                                                                               (CBSE, Delhi 2003)

Ans. The given statement is correct. No manager can perform the entire work assigned to him. Under delegation, he assigns some part of his workload to his subordinates, along with necessary authority. Thus, we can say that delegation of authority is based on the elementary principle of division of work

(Q3) "The concept of decentralisation is related to the concept of delegation." Explain this statement, in brief.             (CBSE, Delhi 2004)

OR

"If we delegate the authority, we multiply it by two, if we decentralise it, we multiply it by many" How?

Ans. The given statement is correct ‘Decentralisation is an extension of delegation'.

(Q4) Can an overburdened manager take help from his subordinates? How? Explain the three important things which he should keep in mind while taking such help.           (CBSE, Delhi 2006)

Ans. The manager can take help from his subordinates through the process of Delegation of Authority'. The three important things (or elements) which should be kept in mind while taking such help are: (i) Authority, (ii) Responsibility; and (iii) Accountability.

(Q5) National Vritech Ltd. has grown in size. It was a market leader but with changes in business environment and with the entry of MNCs its market share is declining. To cope up with the situation CEO starts delegating some of his authority to the General Manager, who also felt himself overburdened and with the approval of CEO disperses some of his authority to various levels throughout the organization, identify the concept of management discussed above.

Ans. Decentralisation.                                                                               (CBSE, Sample Paper 2015)

(Q6) A company is manufacturing washing machines. There is a well defined system of jobs with a clear and definite authority, responsibility and accountability in the company. But people are not allowed to interact beyond their officially defined roles. As a result the company is notable to adapt to the changing business environment. The workforce is also not motivated due to lack of social interaction. The company is facing problems of procedural delays and inadequate recognition to creative talents.

(i)            Suggest how the organisation can overcome the problems faced by it.

(ii)          Give any two benefits it will derive from your suggestion. (CBSE, Sample Paper 2015)

Ans.    (i) introduction of informal organisation

(ii) Two benefits the firm will derive are:

(a) Faster spread of communication and quick feedback.

(b) It helps to fulfill the social needs of the members and enhances their job satisfaction

(Q7) ‘Identifying and dividing the work is the first step in the process of one of the functions of management. Identify the function.                                                                     (CBSE, All India 2008)

OR

Which function of management is concerned with building structure of various parts of an organization?

Ans. Organising.

(Q8) Enumerate any two bases of departmentation in an organisation.

(CBSE, Delhi Compt. 2009)

Ans. (i) Production; (ii) Finance.

(Q9) Define organising as a function of management.                        (CBSE, All India 2013)

Ans. Organising refers to identifying and grouping different activities in the organisation and bringing together human and non-human resources to achieve organisational goals.

(Q10) Identify the type of suitable organization structure for a large scale organisation having diversified activities requiring high degree of specialisation in operations. (CBSE, All India 2013) Ans. Functional Structure.

(Q11) State any one feature of formal organization.                             (CBSE, Delhi Compt. 2013)

Ans. Formal organisation is intentionally created by the top management to facilitate the smooth functioning of the organisation.

(Q12) State any one feature of informal organisation.               (CBSE, All India Compt. 2013)
Ans. Informal organisation emerges on its own within the formal organisation as a result of social interactions among people.

(Q13) Define Authority' as an element of ‘Delegation'.                                                (CBSE Delhi 2014)

Ans. Authority refers to the right of an individual to command his subordinates and to take action within the scope of his position.

(Q14) Define' Responsibility as an element of Delegation'.                (CBSE, All India Compt. 2013)

Ans. Responsibility is the obligation of an individual to carry out the assigned duties.

(Q15) State any one advantage of Formal Organisation.’                                (CBSE, Delhi 2014)

Ans. It is easier to fix responsibility 

(Q16) Give the meaning of Accountability' as an element of delegation.     (CBSE, Foreign 2014)

Ans. Accountability is the obligation to carry out responsibility, i.e. being answerable for the final outcome.

(Q17) Distinguish between functional structure and divisional structure on the basis of “formation’.                                                                                                    (CBSE, All India Compt. 2014)

Ans. Functional structure is formed on the basis of functions, while divisional structure is formed on the basis of product lines supported by functions.

(Q18) Explain when and why the need is felt for having a framework, within which managerial and operating tasks are performed to accomplish desired goals. Name this framework’ also.

(CBSE, Delhi 2010)

Hint: Discuss the need for Organisation Structure'.

SHORT ANSWER TYPE QUESTIONS

(Q1) Define the term ‘Organising and enumerate the steps involved in the process of organising.              (CBSE, Delhi 2005)  

OR

Describe briefly the steps in the process of organising.                       (CBSE Delhi 2012, 2013)

OR

‘Organising involves a series of steps that need to be taken in order to achieve the desired goals. Explain these steps.                                                                                                (CBSE, Delhi Compt. 2011)

(Q2) Define the term Organisation Structure and enumerate any 3 considerations to be kept in mind while building an organisational structure.                                                        (CBSE, Delhi 2005)

(Q3) Explain by giving any three reasons why' organising is considered as an important function of management.                                                                                                           (CBSE, Delhi 2010)

OR

Organisation is the harmonious adjustment of specialized parts for the accomplishment of some common purpose or purposes.” In the light of this statement explain any four points of importance of organising.                                                                        (CBSE, Delhi 2011)

(Q4) What is meant by formal organisation”? List any two advantages of formal organisation.                    (CBSE, Delhi 2008)

(Q5) What is meant by ‘informal organisation'? List any two limitations of informal organisation.                   (CBSE, Delhi 2008)

(Q6) State any two advantages and any two limitations of informal organisation.                                     (CBSE, Delhi 2010 (II)

(Q7) “Formal organisation is considered better than informal organisation."Do you agree with this statement? Give reasons.                                                                                       (CBSE, Delhi 2001)

OR

Give any three reasons to support why you prefer formal organisation over informal organisation.                                                                               OR                                          (CBSE, Delhi 2002)

State any four advantages of formal organisation.                                            (CBSE, Delhi 2010)

Hint: Discuss Advantages of Formal Organisation'.                                                                        

(Q8) "Delegation of authority is a process involving authority, responsibility and accountability" Explain the statement, in brief.                                                                                (CBSE, Delhi 2004)

(Q9) Explain by giving any three reasons why delegation is important in an organisation.                          (CBSE, Delhi 2010)

(Q10) Distinguish between delegation and decentralisation of authority on the following basis:

(i) Nature; (ii) Purpose; (iii) Freedom of action; (iv) Level of authority.                                         (CBSE, Sample Paper 2010)

(Q11) Explain by giving any three reasons why decentralisation is important in an organisation.

OR                                          (CBSE, Delhi 2010)

“If we delegate the authority, we multiply it by two. Lf we decentralize it, we multiply it by many" In the light of this statement explain any four points of importance of decentralisation.                                                                              (CBSE, Delhi 2011)

(Q12) "Authority can be delegated but responsibility cannot." Explain this statement in brief.                          (CBSE, Delhi 2004)

(Q13) Distinguish between functional and divisional structure on the following basis:

(i) Formation;            (ii) Managerial development;         (iii) Responsibility;   (iv) Suitability.                    (CBSE, Sample Paper 2014)

(Q14) What is meant by Divisional Structure' of Organisation? State its any three advantages.                             (CBSE, Delhi 2012)

(Q15) 'Authority' and 'Responsibility are two important elements in delegation of authority" Explain the two.                                                                                                     (CBSE, All India Compt. 2011)

(Q16) Distinguish between Delegation' and Decentralisation' on the basis of the following:

(i) Purpose;               (ii) Scope;      (iii) Status;                 (iv) Nature.           (CBSE, Delhi 2013)

(Q17) Distinguish between 'Formal and lnformal organisation' on the basis of:   (CBSE Delhi 2013)

(i) Meaning;   (ii) Origin;       (iii) Authority; and    (iv) Flow of communication.

(Q18) State any three advantages that a functional structure offers to an organisation.                            (CBSE, Sample Paper 2015)

LONG ANSWER TYPE QUESTIONS

(Q1) Describe the steps involved in the process of Organising.                                        (CBSE, Delhi 2007, Sample Paper 2010)

OR

'Organising involves a series of steps in order to achieve the desired goals. Explain these steps?              (CBSE, Delhi 2014)

(Q2) With the help of any four points explain the importance of ‘Decentralisation' in an organisation.        (CBSE, Delhi 2014)

OR

Decentralisation is an important philosophy that implies selective dispersal of authority' In the light of this statement, explain any four points of importance of decentralisation                                                                       (CBSE, All India Compt. 2014)

(Q3) What is meant by Functional organisational structure"? State any two advantages and two disadvantages of such structures.                        (CBSE, Delhi 04, 06, 08, 09, Sample Paper 2010)

(Q4) What is meant by ‘Functional Structure' of an organisation? State any five advantages of this form of organisational structure.                                                (CBSE, Delhi 2011)

(Q5) What is meant by Divisional Structure' of an organisation? Explain any two of its advantages and two limitations.                                                                                                          (CBSE, Delhi 2006)

(Q6) What is meant by Divisional Structure' of an organisation? For which type of business enterprises is this structure most suitable? State any four advantages of this form of organisational structure.                                                                                  (CBSE, All India 2011)

(Q7) What is meant by Formal Organisation'? State any three advantages and any two limitations of ‘Formal Organisation'.                                                                                             (CBSE, All India 2012)

(Q8) What is formal organisation'? Distinguish between formal organisation' and ‘informal organisation' on the basis of:

(i) Formation, (ii) stability, (iii) communication, and (iv) flow of authority.    (CBSE, Delhi 2004)

(Q9) “Managers should adopt a positive approach towards informal organisation as it is unavoidable."Do you agree?

(Q10) Explain the elements of delegation of authority.                                                       (CBSE, Delhi 2009)

OR

Give the meaning of essential elements of ‘Delegation'.                                     (CBSE, All India 2013)

(Q11) With the help of any four points, explain the importance of “delegation' in an organisation.                                                                    OR                                                      (CBSE, Delhi 2014)

‘Effective Delegation leads to certain benefits in an orgnisation. Explain any three such benefits.                                                                                                                   (CBSE Delhi Compt. 2012)

(Q12) What is meant by ‘decentralisation"? Explain any four points which highlight the importance of decentralisation in an organisation.                                                         (CBSE, Delhi 2008, 12)

(Q13) Briefly explain the considerations that need to be kept in mind while designing the organisational structure of a company.                                                      (CBSE, Delhi 2007)

(Q14) What is meant by Formal Organisation"? State any five advantages of this form of organisation.                            (CBSE, Delhi 2011)

(Q15) What is meant by ‘Informal Organisation"? State the features of Informal organisation.            (CBSE, Delhi 2012, All India 2013)

(Q16) With the help of a diagram, give the meaning of Divisional Structure'. Explain any three advantages of this structure.                                                                     (CBSE, Foreign 2012)

(Q17) Delegation is the entrustment of responsibility and authority to another and the creation of accountability for performance. In the light of this statement identify and explain the essential elements of delegation.                                                                                    (CBSE, All India 2012)

(Q18) Differentiate between Functional and Divisional structure of organizing on any six basis.                       (CBSE, Delhi Compt. 2013)

(Q19) Differentiate between Delegation' and ‘Decentralisation' on any six basis.                            (CBSE, All India Compt. 2013)

(Q20) With the help of any four points, explain the crucial role that organising plays in an enterprise.                      (CBSE, Delhi 2014)

(Q21) Differentiate between ‘Functional' and Divisional' structure of organising on the basis of the following: (i) Meaning, (ii) Formation; (iii) Specialisation; (iv) Responsibilly, (v. Managerial development; (vi) Cost involved.                                                    (CBSE, Foreign 2014)

 (Q22) Differentiate between Formal and Informal organisation on the basis of the basis of the following: (i) Meaning;(ii) Origin;(iii) Authority;(iv) Behaviour; (v) Flow of Communication; and (vi) Leadership.                                                                                        (CBSE, Delhi Compt. 2014)

(Q23) Besides Effective management and Employee development delegation helps the organisation in different ways. Explain any four such ways.                              (CBSE, All India Compt. 2014)