Indian Trade Service (ITS)
Contributor: Mr. Anupam Kumar, ITS 2013 and Mr. Dabhole Dileeraj Chandrakant, ITS 2014
19.1 Cadre Structure and Overview
ITS officers are responsible for working for the progress of the country. They are proactive in their actions, quick in their decisions, innovative in their efforts, and responsive in their dispensations for the growth of the trade and export of the country. Their work also benefits the lowest section in the socio-economic pyramid.
19.2 Roles and Responsibilities
ITS officers have the following work in different offices:
I. In Directorate General of Foreign Trade (DGFT):
DGFT is the official regulator of foreign trade in India. ITS officers perform the following tasks in this organization:
II. In Trade Policy Division:
The officers of the Indian Trade Service hold some of the key positions in the Trade Policy Division of the Department of Commerce which deals with the multilateral trade negotiations at the World Trade Organization (WTO). ITS officers negotiate in areas like Non-Agricultural Market Access (NAMA); trade remedy measures like anti-dumping, countervailing and safeguard; settlement of international trade disputes; information technology agreement (ITA); rules of origin; Globalised System of Trade Preferences (GSTP) and government procurement.
Their work entails the following things:
III. In Permanent Mission to WTO:
ITS officers are posted in the Permanent Mission of India to the WTO at Geneva. The work handled by the officers in the Mission are related to agriculture, NAMA, ITA, government procurement, GSTP, sanitary and Phytosanitary measures (SPS), technical barriers to trade (TBT), import licensing. Some of the other WTO bodies that the officers have handled are the Committee on Market Access (CMA) and the Council for Trade in Goods (CTG).
Further they do the following work in the missions:
ITS officers have been chairpersons of some of the key WTO bodies like Committee on Market Access (CMA).
IV. In Special Economic Zones (SEZs):
ITS officers occupy the position of Development Commissioner in SEZs. Under this capacity they are responsible for supervising the operation of the zone under them, including giving approval to units within the zone and liaising with the respective State and Central Government agencies for successful operation of the Zones.
The key objectives of their work are:
V. In Directorate General of Anti-Dumping and Allied Duties (DGAD)
ITS officers perform the following tasks in DGAD:
VI. In Department of Commerce:
ITS officers perform the following roles in this department:
19.3 Normal Growth Profile
We will be discussing about the various career opportunities an ITS Officer has in a separate topic. However, this topic only deals with various ranks an ITS Officer holds during his professional life. These ranks are held when he/ she is working in his/ her main line department.
Rank |
Time Scale |
Duration |
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19.4 Recruitment
The recruitment into ITS happens through two channels:
19.5 Training
The training structure of the ITS is divided in phases as mentioned below.
Training |
Duration |
Location |
Foundation Course (FC) |
15 weeks |
At LBSNAA and allied institutions |
Academy Training |
9 months |
Indian Institute of Foreign Trade (IIFT) |
On the Job Training/ Regular Posting as a Probationer |
12 months |
At different field locations |
The majority of this training is conducted at the Indian Institute of Foreign Trade, New Delhi. It focuses on areas like India's Foreign Trade Policy, World Trade Organization Framework, International Business Marketing, Macro and Micro Economics, Human Resource Management etc. The probationers are attached with various ports, manufacturing units to give an industry exposure.
Their skills are further honed during attachment with other government departments and organizations like NACEN, FIEO, Customs and Excise etc.
Officers are also given diploma in International Business Management after completion of 9 months of training.
19.6 Variety of Opportunities for ITS Officers
Apart from the usual work profile ITS, Officers have ample opportunities to serve in organizations of State, national as well as international level.
International |
National |
Sub National/ State |
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1.UNESCAP: United Nations Economic and Social Commission for Asia and the Pacific.
19.7 Perks, Privileges and Advantages for an ITS Officer
19.8 Occupational Hazards
ITS is a relatively new service. Thus, it has certain negatives like less bargaining power for key higher posts. They suffer from competition from other services to occupy highest positions in their cadre. The infrastructure facilities in this service are not as good as other services. Finally, the ITS officers are worried about the impact of Goods and Service Tax (GST) regime on them. DGFT may become irrelevant during GST regime as sops given to exporters could be withdrawn because of non compatibility with other WTO rules.
19.9 Case Studies Indicating the Work, Challenges and Ethical Dilemmas Faced by an ITS Officer
19.9.1 Conflict between Spirit of Job and Governmental Rules
Indian Trade Service officers often face a matter of conflict between the purpose of their job and the governmental rules and regulations. The spirit of their job is to facilitate trade and exports of the country. They are determined to help the exporters in increasing their trade and thus contribute to the growth and development of different sectors of the country.
After being selected in the Indian Trade Service, Mr. Roman Siddiqui was highly committed to improve the trade scenario of the country. He was highly motivated to contribute to such a higher purpose. He joined as an Assistant DGFT in Mumbai. The amount of industrial production in Mumbai is very high and most of it is export oriented. He made his office exporter friendly and dealt with all the exporters in a cordial manner. His office staff was always committed to help the exporters in all legally justified manners.
However, many rules and provisions mitigated his efforts to support the exporters unconditionally. In one such instance, exporters are given incentives or benefits known as Duty Credit Scrip. Under this scheme, tax deduction benefit in custom duty is given to the exporters for exporting a desired commodity. However, exporters are required to show that the desired amount of items is exported to a desired destination. They need to submit the relevant documents in order to get the benefits of Duty Credit Scrip. However, the procedure of submitting these documents is highly complicated and the number of documents is very high. Moreover, these documents are required to be procured from many departments like Customs Department, relevant department concerned with that sector (e.g. Ministry of Electronics and Information Technology for the export of electronics equipments), and so on. Many of the exporters get demoralized from this procedural hurdle and decide to reject the benefits given by the government.
Mr. Roman was very sad to see such a state of affair. On one hand, he wanted to facilitate the exporters and on the other hand, he had no control over other relevant departments. Even if one file of the exporter is stopped at one department, the whole benefit for the exporter is delayed.
Q. What is the dilemma of Roman in this situation? Analyze the whole situation and answer. Describe various courses of actions, with their pros and cons, to solve this problem.
19.9.2 A Problem of Inter Departmental Coordination
The role of Indian Trade Service is to facilitate the trade scenario of the country. However, Directorate General of Foreign Trade (DGFT) is not the only organization responsible for facilitating the growth of trade in India. Different departments like Customs Department, relevant department concerned with that sector (e.g. Ministry of Electronics and Information Technology for the export of electronics equipments), Ministry of External Affairs, Banks, Excise Department, Ministry of Home Affairs, and so on, are responsible for facilitating the external trade of the country.
An ITS officer faces a lot of challenge in coordinating with all involved departments in facilitating a new entrepreneur in increasing his/ her exports. ITS officers want to guide a new entrepreneur in his exports efforts but they don’t have the whole authority of supporting him in all his efforts. They try to facilitate him but he may still face many hurdles in different departments.
For example, many procedural hurdles are faced at the Customs Department. According to government policy, many of the export products have become duty free. This has reduced the hassles but in the meantime dried up illegal source of funds to the delinquent officers in customs department. Therefore, these delinquent officers generally try to create some procedural delays for the exporters in order to extract illegal money from them. Like this, exporters face hurdles in many departments.
Q. How should an ITS officer overcome this challenge and do his/ her work properly?
Hint: ITS officers have the authority to conduct an inter-departmental meeting or workshop. There he may seek explanations, related to trade and exports, from the personnel of other departments. As this discussion will be in public domain, the personnel of other departments will be bound to answer them truthfully. Thus, ITS officers will not have a direct authority over other departments but an indirect influence over them. Such a workshop will also enhance inter-departmental relationship.
19.9.3 Dealing with Non-Tariff Barriers (NTB)
After the setting up of the World Trade Organization (WTO), many of the export duties and other Tariff Barriers have been reduced. This has facilitated world trade in a large manner. However, many countries still restrict foreign trade by resorting to NTB. It is a form of restrictive trade practices where barriers to trade are placed in the form of procedural or some other requirements. NTBs include quotas, embargoes, sanctions, levies and other restrictions and are frequently used by large and developed economies. NTBs are another way for an economy to control the amount of trade that it conducts with another economy, either for selfish or altruistic purposes.
The biggest problem faced by Indian exporters is Sanitary and Phyto-sanitary barriers put by the developed countries on the Indian exports. The receiving county rejects the whole consignment after receiving the products there. The whole consignment is rejected on minute grounds and result in huge loss to the exporters and to the Indian economy.
In one such instance, the whole consignment of Indian mangoes was rejected due to fumigation in one of the cartoons. A small insect was found in one of the mangoes. However, there were no health hazards due to it. This led to putting Indian Mangoes in their restrictive list of imports.
This led to a huge loss for mango exporters. They approached the Indian Trade Service Officers posted in the Permanent Mission of WTO. They formed a committee to study the issue and referred the case to the Head Office. However, they were not able to do much as this decision was taken by a foreign country, and they did not have any authority over them. Thus, felt helpless in this situation.
Q. What dilemma and challenges ITS officers face in this situation? Is there any way to solve this problem? Please suggest a suitable strategy.
Hint: Report the matter to the concerned Ministry. Try to start ministerial level discussions on it. Highlight this issue with higher level ministries including PMO. Suggest them to take retaliatory measures against the country, by stopping imports from them. Such retaliatory measures will put pressure on them to take back their decision.
1. What is the Indian Trade Service (ITS) and what is its role in the UPSC exam? |
2. How can I apply for the Indian Trade Service (ITS) through the UPSC exam? |
3. What are the eligibility criteria for the Indian Trade Service (ITS) in the UPSC exam? |
4. What is the selection process for the Indian Trade Service (ITS) in the UPSC exam? |
5. What are the job responsibilities of an Indian Trade Service (ITS) officer? |
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