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Test: Directing- Case Based Type Questions - Commerce MCQ


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12 Questions MCQ Test - Test: Directing- Case Based Type Questions

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Test: Directing- Case Based Type Questions - Question 1

Direction: Read the following text and answer the questions given below:

Hema is a permanent employee of a very large company called Global Pvt. Ltd. She has been working with the company for the last 5 years and is now eligible for retirement benefits as well. She likes her work and performs her responsibilities with due diligence. She has always displayed utmost dedication while being at work. As per the job agreement, she had to work for 40 hours per week and was free to work overtime. Hema worked overtime during the weekdays and on some occasions, she also used to work on weekends for 8 to 10 hours. On account of which she fell sick and had to take leave from her work as she got hospitalized for a fairly long period of time. The company did not show any concern and neither did it enquire about her health. She realised that on one hand, she was able to fulfill only some of her needs as she only had the stability of income and pension plans since she had completed 5 years already with the organization. On the other hand some other needs still remained unfulfilled which she realized on account of the indifferent attitude of the company during her sickness. Thus, Hema felt that though her most basic needs are being met as per Maslow’s need hierarchy theory, she has a long way to go before her highest level needs are met.

Q. In the light of the above case, which is the highest level of needs of Hema which she believes will take a fairly long time to fulfill?

Detailed Solution for Test: Directing- Case Based Type Questions - Question 1
Self actualisation needs are concerned with becoming what a person is capable of becoming. These needs include need for growth, self fulfillment, etc.
Test: Directing- Case Based Type Questions - Question 2

Direction: Read the following text and answer the questions given below:

Hema is a permanent employee of a very large company called Global Pvt. Ltd. She has been working with the company for the last 5 years and is now eligible for retirement benefits as well. She likes her work and performs her responsibilities with due diligence. She has always displayed utmost dedication while being at work. As per the job agreement, she had to work for 40 hours per week and was free to work overtime. Hema worked overtime during the weekdays and on some occasions, she also used to work on weekends for 8 to 10 hours. On account of which she fell sick and had to take leave from her work as she got hospitalized for a fairly long period of time. The company did not show any concern and neither did it enquire about her health. She realised that on one hand, she was able to fulfill only some of her needs as she only had the stability of income and pension plans since she had completed 5 years already with the organization. On the other hand some other needs still remained unfulfilled which she realized on account of the indifferent attitude of the company during her sickness. Thus, Hema felt that though her most basic needs are being met as per Maslow’s need hierarchy theory, she has a long way to go before her highest level needs are met.

Q. Which need of Hema is not being fulfilled?

Detailed Solution for Test: Directing- Case Based Type Questions - Question 2
Hema is not being fulfilled:
  • Belongingness Needs: The need to belong, also known as belongingness, refers to a human emotional need to affiliate with and be accepted by members of a group.

  • Esteem Needs: Esteem needs encompass confidence, strength, self-belief, personal and social acceptance, and respect from others.

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Test: Directing- Case Based Type Questions - Question 3

Direction: Read the following text and answer the questions given below:

Hema is a permanent employee of a very large company called Global Pvt. Ltd. She has been working with the company for the last 5 years and is now eligible for retirement benefits as well. She likes her work and performs her responsibilities with due diligence. She has always displayed utmost dedication while being at work. As per the job agreement, she had to work for 40 hours per week and was free to work overtime. Hema worked overtime during the weekdays and on some occasions, she also used to work on weekends for 8 to 10 hours. On account of which she fell sick and had to take leave from her work as she got hospitalized for a fairly long period of time. The company did not show any concern and neither did it enquire about her health. She realised that on one hand, she was able to fulfill only some of her needs as she only had the stability of income and pension plans since she had completed 5 years already with the organization. On the other hand some other needs still remained unfulfilled which she realized on account of the indifferent attitude of the company during her sickness. Thus, Hema felt that though her most basic needs are being met as per Maslow’s need hierarchy theory, she has a long way to go before her highest level needs are met.

Q. Which of the following need of Hema is being fulfilled?

Detailed Solution for Test: Directing- Case Based Type Questions - Question 3
Once an individual’s physiological needs are satisfied, the needs for security and safety become salient. People want to experience order, predictability and control in their lives. These needs can be fulfilled by the family and society (e.g. police, schools, business and medical care).
Test: Directing- Case Based Type Questions - Question 4

Direction: Read the following text and answer the questions given below:

Hema is a permanent employee of a very large company called Global Pvt. Ltd. She has been working with the company for the last 5 years and is now eligible for retirement benefits as well. She likes her work and performs her responsibilities with due diligence. She has always displayed utmost dedication while being at work. As per the job agreement, she had to work for 40 hours per week and was free to work overtime. Hema worked overtime during the weekdays and on some occasions, she also used to work on weekends for 8 to 10 hours. On account of which she fell sick and had to take leave from her work as she got hospitalized for a fairly long period of time. The company did not show any concern and neither did it enquire about her health. She realised that on one hand, she was able to fulfill only some of her needs as she only had the stability of income and pension plans since she had completed 5 years already with the organization. On the other hand some other needs still remained unfulfilled which she realized on account of the indifferent attitude of the company during her sickness. Thus, Hema felt that though her most basic needs are being met as per Maslow’s need hierarchy theory, she has a long way to go before her highest level needs are met.

Q. In the light of the above case, what are the most basic needs of Hema known as ?

Detailed Solution for Test: Directing- Case Based Type Questions - Question 4
These refer to basic physical needs like drinking when thirsty or eating when hungry.
Test: Directing- Case Based Type Questions - Question 5

Direction: Read the following text and answer the following questions on the basis of the same:

Mr. Sunil Diali is a safety officer in a reputed PSU sector ECL. He supervises the workers towards the predetermined goals of the organisation and directs how to eradicate unsafe practices of inundation, fire breakouts, existence of inflammable gases, etc. On one such instances there was huge fire breakout in the underground mines and the workers morale was down and demotivated because of several risk hazards. Mr. Diali observed the whole situation and consulted with all his workers and constantly monitored, guided and inspired them to integrate their efforts and accept the situation as a challenge and take adequate safety measures for fire extinguish and subsidizing its effects. Thereby, production turnover was outstanding and outperformed other subsidiaries. Mr. Diali was recognized with Bravery Award from CIL.

Q. Mr. Diali consulted with all his workers, he listened to their opinions. Which form of leadership is identified here?

Detailed Solution for Test: Directing- Case Based Type Questions - Question 5
It refers to a style where the leader consults its subordinates before taking the final decision.
Test: Directing- Case Based Type Questions - Question 6

Direction: Read the following text and answer the following questions on the basis of the same:

Mr. Sunil Diali is a safety officer in a reputed PSU sector ECL. He supervises the workers towards the predetermined goals of the organisation and directs how to eradicate unsafe practices of inundation, fire breakouts, existence of inflammable gases, etc. On one such instances there was huge fire breakout in the underground mines and the workers morale was down and demotivated because of several risk hazards. Mr. Diali observed the whole situation and consulted with all his workers and constantly monitored, guided and inspired them to integrate their efforts and accept the situation as a challenge and take adequate safety measures for fire extinguish and subsidizing its effects. Thereby, production turnover was outstanding and outperformed other subsidiaries. Mr. Diali was recognized with Bravery Award from CIL.

Q. Under Maslow’s hierarchy need theory which need of Mr. Diali has been met through respect and recognition among other employees?

Detailed Solution for Test: Directing- Case Based Type Questions - Question 6
At the fourth level in Maslow ’s hierarchy is the need for appreciation and respect. When the needs at the bottom three levels have been satisfied, the esteem needs begin to play a more prominent role in motivating behaviour.
Test: Directing- Case Based Type Questions - Question 7

Direction: Read the following text and answer the following questions on the basis of the same:

Mr. Sunil Diali is a safety officer in a reputed PSU sector ECL. He supervises the workers towards the predetermined goals of the organisation and directs how to eradicate unsafe practices of inundation, fire breakouts, existence of inflammable gases, etc. On one such instances there was huge fire breakout in the underground mines and the workers morale was down and demotivated because of several risk hazards. Mr. Diali observed the whole situation and consulted with all his workers and constantly monitored, guided and inspired them to integrate their efforts and accept the situation as a challenge and take adequate safety measures for fire extinguish and subsidizing its effects. Thereby, production turnover was outstanding and outperformed other subsidiaries. Mr. Diali was recognized with Bravery Award from CIL.

Q. Mr. Diali worked towards predetermined goals of the organization. Which important function of directing is addressed here?

Detailed Solution for Test: Directing- Case Based Type Questions - Question 7
Directing is the starting point of action. It initiates action based on planning, organising and staffing. Action is initiated when the managers provide direction to their subordinates for carrying out the task. Therefore, the directing function provides a set of guidelines to the employees on how to start working towards achieving the goals of the organisation.
Test: Directing- Case Based Type Questions - Question 8

Direction: Read the following text and answer the following questions on the basis of the same:

Mr. Sunil Diali is a safety officer in a reputed PSU sector ECL. He supervises the workers towards the predetermined goals of the organisation and directs how to eradicate unsafe practices of inundation, fire breakouts, existence of inflammable gases, etc. On one such instances there was huge fire breakout in the underground mines and the workers morale was down and demotivated because of several risk hazards. Mr. Diali observed the whole situation and consulted with all his workers and constantly monitored, guided and inspired them to integrate their efforts and accept the situation as a challenge and take adequate safety measures for fire extinguish and subsidizing its effects. Thereby, production turnover was outstanding and outperformed other subsidiaries. Mr. Diali was recognized with Bravery Award from CIL.

Q. Bravery award is .................................. form of non financial incentive.

Detailed Solution for Test: Directing- Case Based Type Questions - Question 8

Recognition means acknowledgement with a show of appreciation. When such appreciation is given to the work performed by employees, they feel motivated to perform at higher level.

Test: Directing- Case Based Type Questions - Question 9

Read the following text and answer the questions given below:

Zeba Ltd., an e-commerce company operating for the past 10 years, is a company which strongly believes in motivating its employees by offering them various incentives. It is so because they are very focused on their goals and objectives and want their people to improve their performance because there is a lot of competition in the market and Zeba Ltd. has the vision to become the market leader in the next 5 years.

Aman, who is an alumnus of IIM Ahmedabad and has done his specialization in Marketing, is a marketing employee employed with the company for the last 3 years has often been rewarded with a pay hike for his growing performance.

Samay, who is a Chartered Accountant and has been working in the company for the last 7 years, is from the finance department and has been allotted some shares by the management in lieu of various incentives payable in cash for his continuous efforts towards ensuring timely availability of funds and their effective utilization at all times.

Aadvika, who recently graduated from FMS Delhi, is working in the Human Resources department of the company and joined as a contractual employee but is now on the payrolls of the company.

The company also organizes annual functions to provide public appreciation to its high performers as it strongly believes in uplifting their spirits towards working for the company as well as preventing them from joining their competitors.

Q. What type of incentive does the company provide by organizing annual functions to provide public appreciation to its high performers?

Detailed Solution for Test: Directing- Case Based Type Questions - Question 9
Every employee wants to be considered as an important part of the organisation. Work of an organisation should be distributed in such a way that every employee feels that his work is yield and he is capable to do that work. This motivates the worker and he works hard and in a responsible manner.
Test: Directing- Case Based Type Questions - Question 10

Read the following text and answer the questions given below:

Zeba Ltd., an e-commerce company operating for the past 10 years, is a company which strongly believes in motivating its employees by offering them various incentives. It is so because they are very focused on their goals and objectives and want their people to improve their performance because there is a lot of competition in the market and Zeba Ltd. has the vision to become the market leader in the next 5 years.

Aman, who is an alumnus of IIM Ahmedabad and has done his specialization in Marketing, is a marketing employee employed with the company for the last 3 years has often been rewarded with a pay hike for his growing performance.

Samay, who is a Chartered Accountant and has been working in the company for the last 7 years, is from the finance department and has been allotted some shares by the management in lieu of various incentives payable in cash for his continuous efforts towards ensuring timely availability of funds and their effective utilization at all times.

Aadvika, who recently graduated from FMS Delhi, is working in the Human Resources department of the company and joined as a contractual employee but is now on the payrolls of the company.

The company also organizes annual functions to provide public appreciation to its high performers as it strongly believes in uplifting their spirits towards working for the company as well as preventing them from joining their competitors.

Q. What type of incentive has been provided to Samay?

Detailed Solution for Test: Directing- Case Based Type Questions - Question 10
Under these incentive schemes, employees are offered company shares at a set price which is lower than market price. Sometimes, management may allot shares in line of various incentives payable in cash.
Test: Directing- Case Based Type Questions - Question 11

Read the following text and answer the questions given below:

Zeba Ltd., an e-commerce company operating for the past 10 years, is a company which strongly believes in motivating its employees by offering them various incentives. It is so because they are very focused on their goals and objectives and want their people to improve their performance because there is a lot of competition in the market and Zeba Ltd. has the vision to become the market leader in the next 5 years.

Aman, who is an alumnus of IIM Ahmedabad and has done his specialization in Marketing, is a marketing employee employed with the company for the last 3 years has often been rewarded with a pay hike for his growing performance.

Samay, who is a Chartered Accountant and has been working in the company for the last 7 years, is from the finance department and has been allotted some shares by the management in lieu of various incentives payable in cash for his continuous efforts towards ensuring timely availability of funds and their effective utilization at all times.

Aadvika, who recently graduated from FMS Delhi, is working in the Human Resources department of the company and joined as a contractual employee but is now on the payrolls of the company.

The company also organizes annual functions to provide public appreciation to its high performers as it strongly believes in uplifting their spirits towards working for the company as well as preventing them from joining their competitors.

Q. What type of incentive has been provided to Aman?

Detailed Solution for Test: Directing- Case Based Type Questions - Question 11
For every employee, salary is the basic monetary incentive. It includes basic pay, dearness allowance and other allowances. Salary system consists of regular increments in the pay every year and enhancement of allowances from time-to-time.
Test: Directing- Case Based Type Questions - Question 12

Read the following text and answer the questions given below:

Zeba Ltd., an e-commerce company operating for the past 10 years, is a company which strongly believes in motivating its employees by offering them various incentives. It is so because they are very focused on their goals and objectives and want their people to improve their performance because there is a lot of competition in the market and Zeba Ltd. has the vision to become the market leader in the next 5 years.

Aman, who is an alumnus of IIM Ahmedabad and has done his specialization in Marketing, is a marketing employee employed with the company for the last 3 years has often been rewarded with a pay hike for his growing performance.

Samay, who is a Chartered Accountant and has been working in the company for the last 7 years, is from the finance department and has been allotted some shares by the management in lieu of various incentives payable in cash for his continuous efforts towards ensuring timely availability of funds and their effective utilization at all times.

Aadvika, who recently graduated from FMS Delhi, is working in the Human Resources department of the company and joined as a contractual employee but is now on the payrolls of the company.

The company also organizes annual functions to provide public appreciation to its high performers as it strongly believes in uplifting their spirits towards working for the company as well as preventing them from joining their competitors.

Q. What type of incentive has been provided to Aadvika?

Detailed Solution for Test: Directing- Case Based Type Questions - Question 12
Employees want their job to be secure. They want certain stability about future income and work so that they do not feel worried on these aspects and work with greater zeal.
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