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CISF Head Constable Mock Test - 5 - CDS MCQ


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30 Questions MCQ Test - CISF Head Constable Mock Test - 5

CISF Head Constable Mock Test - 5 for CDS 2024 is part of CDS preparation. The CISF Head Constable Mock Test - 5 questions and answers have been prepared according to the CDS exam syllabus.The CISF Head Constable Mock Test - 5 MCQs are made for CDS 2024 Exam. Find important definitions, questions, notes, meanings, examples, exercises, MCQs and online tests for CISF Head Constable Mock Test - 5 below.
Solutions of CISF Head Constable Mock Test - 5 questions in English are available as part of our course for CDS & CISF Head Constable Mock Test - 5 solutions in Hindi for CDS course. Download more important topics, notes, lectures and mock test series for CDS Exam by signing up for free. Attempt CISF Head Constable Mock Test - 5 | 100 questions in 120 minutes | Mock test for CDS preparation | Free important questions MCQ to study for CDS Exam | Download free PDF with solutions
CISF Head Constable Mock Test - 5 - Question 1
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A major telecom company recently hired a new Chief Financial Officer to take command of the company’s finances. This move came against the backdrop of national and global economic crises.
The CFO is charged with the responsibility of realigning the finances of the largest Strategic Business Unit which deals with network solutions to major corporate clients in the country. In wake of the overall financial slump, many of the corporate clients have been delaying the payment of their recurring dues for the monthly network and internet services utilised. The local account managers handling those clients and their respective Regional Managers had been given the authority to maintain client relations and if necessary allow the delayed payments with a view to continue a long-term relationship with the key clients. However, the new CFO after taking stock of the situation decided to put an affirmative end to this practice. He sent a mail to every regional and local account manager asking them to discontinue services to the defaulting clients. In spite of such a strong communication, most major clients delayed the payments in the next month. As a response to this, the CFO resent his earlier mail asking for comments. In the next month, the single largest client defaulted on the payment and the regional manager promptly asked the technology company to terminate services to that client. The regional manger merely informed the client that the delay in payment was responsible for the termination of services and the service would be reconstituted on payment of the dues.


The client faced severe difficulties due to discontinuation of the internet and local network services. The CEO of that company wrote a scathing email to the Chairman of the telecom company.
The CEO pointed out the sudden, mishandled and improperly communicated decision and its severe impact on his company’s business. He pointed out that they were one of the largest clients of the telecom company. The CEO also hinted that his company would want to reconsider their future engagement. The Chairman decided to maintain the relations with that important client and yet protect his company’s image. He promptly restarted the network services and yet requested the client to clear the dues within a week and to avoid major delays especially in these times of crisis. The client replied to this communication, agreeing to the specified norms. However, the Chairman decided to severely reprimand the Regional Manager and suspended him for 2 weeks. He also severely questioned the CFO for his error. At the next board of directors meeting, there was support for the Chairman’s action in spite of protests by some senior directors who defended the CFO and the Regional Manager's actions.

 

 

Q. How can the Chairman’s order of suspending the Regional Manager be justified to the board?

Detailed Solution for CISF Head Constable Mock Test - 5 - Question 1

Solution: The Chairman attributed the actual responsibility of effectively communicating the need for prompt payment on the Regional Manager. The Regional Manager had the option of forcefully defending the client’s importance to the CFO and also communicating the CFO’s stand to the client. Most importantly the discontinuation of services without proper intimation was incorrect. The arbitrariness of that decision was improper. Options 1 and 2 appear correct at first glance, but are however not genuine. Both the options cannot be justified as being correct reasons for suspending the Regional Manager. Here, we have to assume the business acumen of the Chairman. Option 4 is sub-parts of the bigger issue- which has been encapsulated in option 3. Hence, the correct answer is option 3.

CISF Head Constable Mock Test - 5 - Question 2
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9, 5, 6, 10.5, 23 ?

Detailed Solution for CISF Head Constable Mock Test - 5 - Question 2

9 * 0.5 + 0.5 = 5
5 * 1 + 1 = 6
6 * 1.5 + 1.5 = 10.5
10.5 * 2 + 2 = 23
23 * 2.5 + 2.5 = 60

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CISF Head Constable Mock Test - 5 - Question 3
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Directions to Solve

In each of the following questions find out the alternative which will replace the question mark.

Question -

BEGK : ADFJ :: PSVY : ?

Detailed Solution for CISF Head Constable Mock Test - 5 - Question 3

CISF Head Constable Mock Test - 5 - Question 4
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Directions to Solve

In each of the following questions find out the alternative which will replace the question mark.

Question -

AZBY : CXDW :: EVFU : ?
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 4

CISF Head Constable Mock Test - 5 - Question 5
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Two matrices are shown in the figure below. Their rows and columns are labelled as (0,1,2,3,4) and (5,6,7,8,9) in the manner shown. Find the correct row-column pairs out of the following matrices that decode to the word - VARY
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 5

V occurs at: 11 ;21 ;24 ;41 ;44 ;
A occurs at: 02 ;03 ;14 ;20 ;31 ;
R occurs at: 65 ;66 ;75 ;89 ;99 ;
Y occurs at: 57 ;58 ;67 ;76 ;97 ;

CISF Head Constable Mock Test - 5 - Question 6
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Direction: In each question below is given a statement followed by two conclusions numbered I and II. You have to assume everything in the statement to be true, then consider the two conclusions together and decide which of them logically follows beyond a reasonable doubt from the information given in the statement.

Statements: People who speak too much against dowry are those who had taken it themselves.

Conclusions:

  1. It is easier said than done.
  2. People have double standards.
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 6

The statement clearly implies that it is easier to say than to do something and what people say is different from what they do. So, both I and II follow.

CISF Head Constable Mock Test - 5 - Question 7
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Directions: Study the following information carefully and answer the questions given beside:
Eight persons- A, B, C, D, P, Q, R and S are sitting in a row in which some of them are facing north while some of them are facing south. Only 3 persons sit to the left of R. 3 persons sit between R and Q. B is 2nd to the left of Q. More than 2 people’s sits between B and S, D is 2nd to the left of S. Neighbours of R are facing south. Neighbours of P face the same direction. C is 2nd to the right of A. A and P face opposite directions and similarly B and Q face opposite directions too.

Q. Who among the following is third to the right of B?
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 7

Following the final solution we can say that D is third to the right of B.
Hence, the correct answer is option C.

Common Explanation:
Reference:
Only 3 persons sit to the left of R.
3 persons sit between R and Q.
Inference:
As we don’t know that in which direction exactly R is facing. So, we can say that there possible scenarios in which we can use the above information correctly.
Case 1:
R faces north.

Case 2:
R faces south.

Reference:
B is 2nd to the left of Q.
Neighbours of R face the south.
B and Q face in opposite direction.
Inference:
We can use the above information in both of the cases accordingly as shown in the figures:

Reference:
More than 2 people’s sits between B and S.
D is 2nd to the left of S.
Inference:
After studying the first information we can say that either 3 or 4 persons are sitting between B and S. and with the second hint we can place D according to S in the row and we can say that there are exactly 4 persons are sitting between B and S.

Reference:
Neighbours of P face the same direction.
A and P faces in opposite direction.
C is 2nd to the right of A.
Inference:
With the first hint we can say that our case 2 is an invalid case as we cannot place P with both of its neighbour facing the same direction.
And after placing P in case 1 we can fix the position of A and C easily and can complete the puzzle.

CISF Head Constable Mock Test - 5 - Question 8
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Directions: Study the following information carefully and answer the questions given beside:
Eight persons- A, B, C, D, P, Q, R and S are sitting in a row in which some of them are facing north while some of them are facing south. Only 3 persons sit to the left of R. 3 persons sit between R and Q. B is 2nd to the left of Q. More than 2 people’s sits between B and S, D is 2nd to the left of S. Neighbours of R are facing south. Neighbours of P face the same direction. C is 2nd to the right of A. A and P face opposite directions and similarly B and Q face opposite directions too.

Q. Which of the following combinations correctly show the neighbour(s) of D?
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 8

Following the final solution we can say that P and R are the neighbours of D.
Hence, the correct answer is option D.

Common Explanation:
Reference:
Only 3 persons sit to the left of R.
3 persons sit between R and Q.
Inference:
As we don’t know that in which direction exactly R is facing. So, we can say that there possible scenarios in which we can use the above information correctly.
Case 1:
R faces north.

Case 2:
R faces south.

Reference:
B is 2nd to the left of Q.
Neighbours of R face the south.
B and Q face in opposite direction.
Inference:
We can use the above information in both of the cases accordingly as shown in the figures:

Reference:
More than 2 people’s sits between B and S.
D is 2nd to the left of S.
Inference:
After studying the first information we can say that either 3 or 4 persons are sitting between B and S. and with the second hint we can place D according to S in the row and we can say that there are exactly 4 persons are sitting between B and S.

Reference:
Neighbours of P face the same direction.
A and P faces in opposite direction.
C is 2nd to the right of A.
Inference:
With the first hint we can say that our case 2 is an invalid case as we cannot place P with both of its neighbour facing the same direction.
And after placing P in case 1 we can fix the position of A and C easily and can complete the puzzle.

CISF Head Constable Mock Test - 5 - Question 9
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Direction : Study the following question carefully and choose the right answer.

Q: In a certain code RAIN is written as TCKP. How is CLOUD written in that code?
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 9

R    A    I    N
↓    ↓    ↓    ↓
+2    +2    +2    +2
↓    ↓    ↓    ↓
T    C    K    P
Therefore,
 
C    L    O    U    D
↓    ↓    ↓    ↓    ↓
+2    +2    +2    +2    +2
↓    ↓    ↓    ↓    ↓
E    N    Q    W    F

CISF Head Constable Mock Test - 5 - Question 10
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Study the following line graph and answer the questins.
Exports from Three Companies Over the Years (in Rs. crore)

Q. Average annual exports during the given period for Company Y is approximately what percent of the average annual exports for Company Z?
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 10

Analysis of the graph: From the graph it is clear that

 

  1. The amount of exports of Company X (in crore Rs.) in the years 1993, 1994, 1995, 1996, 1997, 1998 and 1999 are 30, 60, 40, 70, 100, 50 and 120 respectively.

  2. The amount of exports of Company Y (in crore Rs.) in the years 1993, 1994, 1995, 1996, 1997, 1998 and 1999 are 80, 40, 60, 60, 80, 100 and 140 respectively.

  3. The amount of exports of Company Z (in crore Rs.) in the years 1993, 1994, 1995, 1996, 1997, 1998 and 1999 are 60, 90,, 120, 90, 60, 80 and 100 respectively.

 

Average annual exports (in Rs. crore) of Company Y during the given period 

Average annual exports (in Rs. crore) of Company Z during the given period

CISF Head Constable Mock Test - 5 - Question 11
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In a three digit number the digit in the unit’s place is twice the digit in the ten’s place and 1.5 times the digit in the hundred’s place. If the sum of all the three digits of the number is 13, what is the number?
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 11

100a + 10b + c
c = 2b → b = c/2
c = 1.5a → a = c/1.5
c/1.5 + c/2 + c = 13
6.5c = 39
c = 6, b = 3, a = 4 ⇒ 436

CISF Head Constable Mock Test - 5 - Question 12
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12 percent of the voters in an election did not cast their votes. In this election there are only two candidates. The winner by obtaining 45% of the total votes and defeated his rival by 2000 votes. The total number of votes in the election
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 12

12% percent didn’t cast their vote. 45% of total votes get by the winning candidates, so remaining 43% will be scored by his rival. So, (45/100 -43/100)*P = 2000
P = 100000

CISF Head Constable Mock Test - 5 - Question 13
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There are six bottles of same capacity that are filled with water. The quantities of water in all the bottles are in the ratio 1 : 2 : 3 : 4 : 5 : 6. The water in each of the bottles is poured into an empty jar whose capacity is half the total capacity of the six bottles. The jar is filled up completely. How many bottles were at least 70% filled with water initially?
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 13

Let the amounts of water in the bottles be V, 2V, 3V, 4V, 5V and 6V.
So, total water poured = 21V
Let the capacity of each bottle be C.
So, capacity of six bottles = 6C
Capacity of jar = 3C
As the jar is completely filled, we have
21V = 3C
Or 7V = C
Now, 70% of 7V = 4.9V
Thus, there are two bottles which were at least 70% filled with water.
Hence, answer option 3 is correct.

CISF Head Constable Mock Test - 5 - Question 14
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A tap drips at an average rate of 2 drops in 3 seconds. It takes 2080 drops of water to completely fill a hemispherical vessel of radius 8.3 cm. How many times can the vessel be filled in this manner in 13 hours?
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 14

Average rate of tap = 2/3 drops/sec
Total number of drops in the completely filled vessel = 2080
So, time taken by the tap to drip 2080 drops 
i.e. Time required to fill the vessel = 3120 sec
∴ Number of times that the vessel be filled in this manner in 13 hours 

CISF Head Constable Mock Test - 5 - Question 15
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Directions: Study the following bar chart carefully and answer the questions given beside.
The chart given below shows the percentage marks of a student in five different subjects. The maximum marks in each subject are 150.

Q. The difference between the total obtained score in English and Maths is what percent of the difference between the deducted score in Physics and Chemistry?
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 15

Following the common explanation, we get

Difference between the obtained score in English and Maths = 120 – 105 = 15

Difference between the deducted score in Physics and Chemistry = 82.5 – 52.5 = 30

Reqd. % = 15/30 × 100 = 50%

Hence, option D is correct.

Common explanation :

Score in Maths = 70% (150) = 105
 
Similarly calculated for each subject we get

CISF Head Constable Mock Test - 5 - Question 16
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Study the given bar graph and answer the question that follows.

The bar graph shows the exports of cars of type A and B (in Rs. millions) from 2014 to 2018.

In which year were the exports of cars of type A Rs. 55 million less than the average exports (per year) of cars of type B over the five years?
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 16

Given:

There are the exports of cars of type A and B (in Rs. millions) from 2014 to 2018 in the given bar graph.

Total number of years = 5

Concept used:

Average = The sum of the terms/Number of terms

Calculation:

The average exports (per year) of cars of type B (in Rs. millions) = (225 + 250 + 200 + 275 + 325)/5 = 1275/5 = 255 (in Rs. millions)

The exports of cars of type A in 2014 (in Rs. millions) = 200

Here, 255 - 55 = 200 (in Rs. millions)

Therefore, The exports of cars of type A in 2014 is Rs. 55 million less than the average exports (per year) of cars of type B over the five years

CISF Head Constable Mock Test - 5 - Question 17
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Find out the Synonym of the following word:

QUARANTINE
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 17
  • Meaning of Quarantine: To separate someone into isolation.
  • Meaning of Rescue: save (someone) from a dangerous or difficult situation
  • Meaning of Detention: the action of detaining someone or the state of being detained in official custody
  • Meaning of Defence: the action of defending from or resisting an attack
  • Meaning of Safety: the condition of being protected from or unlikely to cause danger, risk, or injury
CISF Head Constable Mock Test - 5 - Question 18
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Find out the Synonym of the following word:

PROPEL
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 18
  • Jettison: Throw or drop (something) from an aircraft or ship.
  • Burst: Break open or apart suddenly and violently, especially as a result of an impact or internal pressure.
  • Acclimatize: Become accustomed to a new climate or new conditions, adjust
  • Modify: Make partial or minor changes to (something).
  • Drive: Propel or carry along by force in a specified direction.
  • Propel: Carry along by force in a specified direction.

So the synonym of Propel is Drive.

CISF Head Constable Mock Test - 5 - Question 19
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FLAGITIOUS
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 19

Flagitious : Criminal.
Innocent : Not guilty of a crime or offence.
Vapid : Offering nothing that is stimulating or challenging.
Ignorant : Lacking knowledge or awareness in general.
Frivolous : Not having any serious purpose or value.

Antonym of Flagitious is Innocent.

CISF Head Constable Mock Test - 5 - Question 20
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In the following questions four alternatives are given for the idiom/phrase italicised and underlined in the sentence. Choose the alternative which best expresses the meaning of idiom/phrase. 

 

Q. The project did not appear to hold out bright prospects.  
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 20

hold out: resist or survive in difficult circumstances.

If you hold out for something, you refuse to accept something which you do not think is good enough or large enough, and you continue to demand more. I should have held out for a better deal.

Hence, the correct answer is option c i.e. offer.

CISF Head Constable Mock Test - 5 - Question 21
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The first problem to be tackled was that of feeding the huge population of the country after Independence. It became (1)____ to adopt (2)____for agricultural development. The (3)____ of multipurpose (4)____with the development of (5)____ as one of its (6)____ components was the (7)____ step towards the provision of (8)____ infrastructure. It was realised that (9)____ is the basic (10)____ in developing agriculture. The total irrigation potential was, therefore, increased.

Q. Find the word most appropriate for Blank no. 10
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 21


Ingredient is the most appropriate word for Blank no. 10 because:

  • Input: While input could be relevant in the context of agriculture, it does not directly relate to being a basic element in developing agriculture.

  • Indicator: An indicator is used to measure or indicate something, but it does not fit the context of being a basic element in developing agriculture.

  • Ingredient: This word fits well as it signifies a necessary component or element in a process, which is essential in developing agriculture.

  • Obstacle: An obstacle is a hindrance or barrier, which is not the appropriate word in this context as it does not contribute positively to developing agriculture.


Therefore, Ingredient is the most fitting word for Blank no. 10 in the given scenario.
CISF Head Constable Mock Test - 5 - Question 22
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In the United States, a larger percentage of the defense budget is spent on developmentof an anti-missile shield than is spent on nuclear missile technology inthe People’s Democratic Republic of North Korea.
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 22

This sentence is comparative. X does more of A than Y does of B. What is the X? The United States. What is the Y? North Korea. The simplest structure of an English sentence is to start with the subject and the verb. D start in this fashion. A and C are passive. The use of ‘they’ in B is incorrect as it is unclear to what ‘they’ refers. Choice D is the correct answer.

CISF Head Constable Mock Test - 5 - Question 23
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Which of the following sentences is in the passive voice?
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 23

In the passive voice, the subject receives the action. In this sentence, the mouse is receiving the action (was chased) from the subject (cat).

CISF Head Constable Mock Test - 5 - Question 24
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Direction: Read the following passage carefully and answer the following questions.

The Bureau of Indian Standards (BIS) has kicked off the process to set new standards to measure quality of services offered to consumers across different sectors, including telecom, aviation, e-commerce and healthcare.

The BIS, which sets the quality regulations for various products from gold to bottled water, on Friday called a meeting of industry bodies to “persuade them to be part of the process and give their inputs.”

“Service sector is one of the key sectors of the Indian economy with a huge potential to grow into one of the largest markets of the world. Standards can play a major facilitative role in this regard. It is important that the standardisation needs and priorities of the sector are determined,” a senior official said.

During the meeting, the BIS pointed out that the initial focus will be the 12 champion services sectors identified by the government. These include IT, tourism and hospitality, transport and logistics, accounting and finance services, legal services, communication services and construction.

The Bureau of Indian Standards (BIS) standards is set to formulate a framework for quality services that should be provided to consumers and also talk about the benchmarks to deal with consumer complaints or after sales service in an effort to ensure quality in the services sector.

At a meeting with industry bodies on Friday, it has been decided that the BIS will set up a separate ‘divisional council’ for services in a month’s time. Under this, different technical committees will be set up — one for each service. The committees will have various stakeholders such as government officials, experts and industry representatives.

The process was initiated after concerns over lack of standardisation, particularly with regards to after-sales service, in their feedback to the Ministry of Consumer Affairs.

In a poll, online community network LocalCircles found that in the absence of defined customer service standards in the country, a majority of consumers were not happy with after-sales services. As per the poll, 43% feel that mobile handset and computer manufacturers are the worst in after-sales services, followed by white goods firms (38%) and automobile companies (11%). About 93% of respondents said brands should at least acknowledge complaints from users within 72 hours. “Many consumers complained that customer service numbers of many companies do not work,” according to LocalCircles.

Q. Which among the following is the appeal made by the Bureau of Indian Standards to the industry bodies in the country?
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 24

Refer to, “The BIS, which sets the quality regulations for various products from gold to bottled water, on Friday called a meeting of industry bodies to “persuade them to be part of the process and give their inputs.”

It is clear from the above passage that the Bureau of Indian Standards wants the industry bodies to be part of the process of standardization drive to be launched by the organization regarding the services sectors. The organization wants the industry bodies to share their views regarding the benchmark that will be created by the BIS.

Among the given options, statements B and C are incorrect since they are about asking the industry bodies to take care of the customer complaints in any way possible whereas the passage is about the BIS developing new benchmark for standards. Statement D is also not correct since it is completely irrelevant in the given context.

Only statement A implies the appeal that was made by the BIS to the industry bodies.

This makes option A the correct choice among the given options.

CISF Head Constable Mock Test - 5 - Question 25
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Direction: Read the following passage carefully and answer the following questions.

The Bureau of Indian Standards (BIS) has kicked off the process to set new standards to measure quality of services offered to consumers across different sectors, including telecom, aviation, e-commerce and healthcare.

The BIS, which sets the quality regulations for various products from gold to bottled water, on Friday called a meeting of industry bodies to “persuade them to be part of the process and give their inputs.”

“Service sector is one of the key sectors of the Indian economy with a huge potential to grow into one of the largest markets of the world. Standards can play a major facilitative role in this regard. It is important that the standardisation needs and priorities of the sector are determined,” a senior official said.

During the meeting, the BIS pointed out that the initial focus will be the 12 champion services sectors identified by the government. These include IT, tourism and hospitality, transport and logistics, accounting and finance services, legal services, communication services and construction.

The Bureau of Indian Standards (BIS) standards is set to formulate a framework for quality services that should be provided to consumers and also talk about the benchmarks to deal with consumer complaints or after sales service in an effort to ensure quality in the services sector.

At a meeting with industry bodies on Friday, it has been decided that the BIS will set up a separate ‘divisional council’ for services in a month’s time. Under this, different technical committees will be set up — one for each service. The committees will have various stakeholders such as government officials, experts and industry representatives.

The process was initiated after concerns over lack of standardisation, particularly with regards to after-sales service, in their feedback to the Ministry of Consumer Affairs.

In a poll, online community network LocalCircles found that in the absence of defined customer service standards in the country, a majority of consumers were not happy with after-sales services. As per the poll, 43% feel that mobile handset and computer manufacturers are the worst in after-sales services, followed by white goods firms (38%) and automobile companies (11%). About 93% of respondents said brands should at least acknowledge complaints from users within 72 hours. “Many consumers complained that customer service numbers of many companies do not work,” according to LocalCircles.

Q. Which among the following is true regarding the poll conducted by the community network LocalCircles regarding customer service in India?

I. The mobile phone manufacturers are mostly interested in selling the products without giving much attention to the after sales service
II. Many sectors in India are facing the issue of after sales service in the country and nothing is being done to take care of this issue
III. It is important that the complaints of the customers should be acknowledged first by the service providers
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 25

Refer to, “In a poll, online community network LocalCircles found that in the absence of defined customer service standards in the country, a majority of consumers were not happy with after-sales services. As per the poll, 43% feel that mobile handset and computer manufacturers are the worst in after-sales services, followed by white goods firms (38%) and automobile companies (11%). About 93% of respondents said brands should at least acknowledge complaints from users within 72 hours. “Many consumers complained that customer service numbers of many companies do not work,” according to LocalCircles.”

Statement I is correct since it is clear from the passage that mobile phone manufacturers are the worst service providers in the country according to the online poll conducted by the LocalCircles.

Statement II is also correct since according to the poll, there are many sectors such as mobile, automobile, white goods firms etc. which are facing issues related to the after sales services to the customers.

Statement III is correct since most of the customers feel that the service providers should at least acknowledge the complaints from the customers. 93% of the respondents in the online poll replied that the complaints should be acknowledged within 72 hours.

This makes option D as the correct choice from the given options.

CISF Head Constable Mock Test - 5 - Question 26
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Direction: Read the following passage carefully and answer the following questions.

The Bureau of Indian Standards (BIS) has kicked off the process to set new standards to measure quality of services offered to consumers across different sectors, including telecom, aviation, e-commerce and healthcare.

The BIS, which sets the quality regulations for various products from gold to bottled water, on Friday called a meeting of industry bodies to “persuade them to be part of the process and give their inputs.”

“Service sector is one of the key sectors of the Indian economy with a huge potential to grow into one of the largest markets of the world. Standards can play a major facilitative role in this regard. It is important that the standardisation needs and priorities of the sector are determined,” a senior official said.

During the meeting, the BIS pointed out that the initial focus will be the 12 champion services sectors identified by the government. These include IT, tourism and hospitality, transport and logistics, accounting and finance services, legal services, communication services and construction.

The Bureau of Indian Standards (BIS) standards is set to formulate a framework for quality services that should be provided to consumers and also talk about the benchmarks to deal with consumer complaints or after sales service in an effort to ensure quality in the services sector.

At a meeting with industry bodies on Friday, it has been decided that the BIS will set up a separate ‘divisional council’ for services in a month’s time. Under this, different technical committees will be set up — one for each service. The committees will have various stakeholders such as government officials, experts and industry representatives.

The process was initiated after concerns over lack of standardisation, particularly with regards to after-sales service, in their feedback to the Ministry of Consumer Affairs.

In a poll, online community network LocalCircles found that in the absence of defined customer service standards in the country, a majority of consumers were not happy with after-sales services. As per the poll, 43% feel that mobile handset and computer manufacturers are the worst in after-sales services, followed by white goods firms (38%) and automobile companies (11%). About 93% of respondents said brands should at least acknowledge complaints from users within 72 hours. “Many consumers complained that customer service numbers of many companies do not work,” according to LocalCircles.

Q. Which among the following will be framework for standardization initiative of the Bureau of Indian Standards with regard to the services sector?
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 26

Refer to, “At a meeting with industry bodies on Friday, it has been decided that the BIS will set up a separate ‘divisional council’ for services in a month’s time. Under this, different technical committees will be set up — one for each service. The committees will have various stakeholders such as government officials, experts and industry representatives.”

It is very clear that the BIS will set up a different division for the purpose of standardization drive in the services sector with technical committees being set up to oversee the technical aspects of such sectors. These committees will have various stakeholders such as the government officials, experts and industry people.

Among the given options, only option C describes this framework of implementing the standardization drive of the BIS in the services sector.

Hence, option C is the right choice among the given options.

CISF Head Constable Mock Test - 5 - Question 27
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Two houses of state legislature in India are
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 27
The State legislature consists of two Houses, namely, Legislative Council and Legislative Assembly.

Legislative Council of a state comprises of not more than one-third of the total seats in state Legislative Assembly and the numbers of seats for a Legislative Council should in no case be less than 40. State of Jammu & Kashmir is the only exception to the minimum 40 seats rule with only 36 Legislative Council seats.
CISF Head Constable Mock Test - 5 - Question 28
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In which year, Ashok Mehta Committee was appointed to review the working of Panchayati Raj institution?
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 28

In December 1977, the Janata Government appointed a committee on Panchayati Raj institutions under the chairmanship of Ashoka Mehta.

CISF Head Constable Mock Test - 5 - Question 29
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The first grammarian of the Sanskrit language was -
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 29

Panini was a Sanskrit grammarian from Pushka lavati, Gandhara. He is known for his Sanskrit grammar, particularly for his formulation of the 3,959 rules of Sanskrit morphology, syntax and semantics in the grammar known as Ashtadhyayi (meaning"eight chapters").

CISF Head Constable Mock Test - 5 - Question 30
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Export Subsidy for sugar industry is desirable in a year with:
Detailed Solution for CISF Head Constable Mock Test - 5 - Question 30
  1. Sugar Industry is an important agro-based industry that impacts livelihood of 50 million farmers and 5 lakh mill workers. Besides, India is the second largest producer (15% of global production) and the industry has strong linkages with other industries like bio-electricity, chemicals etc.
  2. Currently, the central government announces Fair and Remunerative Price (FRP) at the recommendations of the Commission for Agricultural Costs and Prices (CACP). Besides this, some states declare state specific sugarcane prices called State Advised Prices (SAP), usually higher than the FRP.
  3. Before answering the question, one must understand the concept of sugar balance sheet. At the starting of each sugar season (usually Oct-Nov), sugar industry prepares its balance sheet which reads as:
    • Expected production for current year + carry forward stock from previous year – domestic consumption (including ethanol production) – Exports.

Hence option (b) is the correct answer.

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