CISF Head Constable Mock Test - 5 - CDS MCQ
30 Questions MCQ Test - CISF Head Constable Mock Test - 5
A major telecom company recently hired a new Chief Financial Officer to take command of the company’s finances. This move came against the backdrop of national and global economic crises.
The CFO is charged with the responsibility of realigning the finances of the largest Strategic Business Unit which deals with network solutions to major corporate clients in the country. In wake of the overall financial slump, many of the corporate clients have been delaying the payment of their recurring dues for the monthly network and internet services utilised. The local account managers handling those clients and their respective Regional Managers had been given the authority to maintain client relations and if necessary allow the delayed payments with a view to continue a long-term relationship with the key clients. However, the new CFO after taking stock of the situation decided to put an affirmative end to this practice. He sent a mail to every regional and local account manager asking them to discontinue services to the defaulting clients. In spite of such a strong communication, most major clients delayed the payments in the next month. As a response to this, the CFO resent his earlier mail asking for comments. In the next month, the single largest client defaulted on the payment and the regional manager promptly asked the technology company to terminate services to that client. The regional manger merely informed the client that the delay in payment was responsible for the termination of services and the service would be reconstituted on payment of the dues.
The client faced severe difficulties due to discontinuation of the internet and local network services. The CEO of that company wrote a scathing email to the Chairman of the telecom company.
The CEO pointed out the sudden, mishandled and improperly communicated decision and its severe impact on his company’s business. He pointed out that they were one of the largest clients of the telecom company. The CEO also hinted that his company would want to reconsider their future engagement. The Chairman decided to maintain the relations with that important client and yet protect his company’s image. He promptly restarted the network services and yet requested the client to clear the dues within a week and to avoid major delays especially in these times of crisis. The client replied to this communication, agreeing to the specified norms. However, the Chairman decided to severely reprimand the Regional Manager and suspended him for 2 weeks. He also severely questioned the CFO for his error. At the next board of directors meeting, there was support for the Chairman’s action in spite of protests by some senior directors who defended the CFO and the Regional Manager's actions.
Q. How can the Chairman’s order of suspending the Regional Manager be justified to the board?
The CFO is charged with the responsibility of realigning the finances of the largest Strategic Business Unit which deals with network solutions to major corporate clients in the country. In wake of the overall financial slump, many of the corporate clients have been delaying the payment of their recurring dues for the monthly network and internet services utilised. The local account managers handling those clients and their respective Regional Managers had been given the authority to maintain client relations and if necessary allow the delayed payments with a view to continue a long-term relationship with the key clients. However, the new CFO after taking stock of the situation decided to put an affirmative end to this practice. He sent a mail to every regional and local account manager asking them to discontinue services to the defaulting clients. In spite of such a strong communication, most major clients delayed the payments in the next month. As a response to this, the CFO resent his earlier mail asking for comments. In the next month, the single largest client defaulted on the payment and the regional manager promptly asked the technology company to terminate services to that client. The regional manger merely informed the client that the delay in payment was responsible for the termination of services and the service would be reconstituted on payment of the dues.
The client faced severe difficulties due to discontinuation of the internet and local network services. The CEO of that company wrote a scathing email to the Chairman of the telecom company.
The CEO pointed out the sudden, mishandled and improperly communicated decision and its severe impact on his company’s business. He pointed out that they were one of the largest clients of the telecom company. The CEO also hinted that his company would want to reconsider their future engagement. The Chairman decided to maintain the relations with that important client and yet protect his company’s image. He promptly restarted the network services and yet requested the client to clear the dues within a week and to avoid major delays especially in these times of crisis. The client replied to this communication, agreeing to the specified norms. However, the Chairman decided to severely reprimand the Regional Manager and suspended him for 2 weeks. He also severely questioned the CFO for his error. At the next board of directors meeting, there was support for the Chairman’s action in spite of protests by some senior directors who defended the CFO and the Regional Manager's actions.
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Directions to Solve
In each of the following questions find out the alternative which will replace the question mark.
Question -
BEGK : ADFJ :: PSVY : ?
Directions to Solve
In each of the following questions find out the alternative which will replace the question mark.
Question -
AZBY : CXDW :: EVFU : ?
Two matrices are shown in the figure below. Their rows and columns are labelled as (0,1,2,3,4) and (5,6,7,8,9) in the manner shown. Find the correct row-column pairs out of the following matrices that decode to the word - VARY
Direction: In each question below is given a statement followed by two conclusions numbered I and II. You have to assume everything in the statement to be true, then consider the two conclusions together and decide which of them logically follows beyond a reasonable doubt from the information given in the statement.
Statements: People who speak too much against dowry are those who had taken it themselves.
Conclusions:
- It is easier said than done.
- People have double standards.
Directions: Study the following information carefully and answer the questions given beside:
Eight persons- A, B, C, D, P, Q, R and S are sitting in a row in which some of them are facing north while some of them are facing south. Only 3 persons sit to the left of R. 3 persons sit between R and Q. B is 2nd to the left of Q. More than 2 people’s sits between B and S, D is 2nd to the left of S. Neighbours of R are facing south. Neighbours of P face the same direction. C is 2nd to the right of A. A and P face opposite directions and similarly B and Q face opposite directions too.
Q. Who among the following is third to the right of B?
Directions: Study the following information carefully and answer the questions given beside:
Eight persons- A, B, C, D, P, Q, R and S are sitting in a row in which some of them are facing north while some of them are facing south. Only 3 persons sit to the left of R. 3 persons sit between R and Q. B is 2nd to the left of Q. More than 2 people’s sits between B and S, D is 2nd to the left of S. Neighbours of R are facing south. Neighbours of P face the same direction. C is 2nd to the right of A. A and P face opposite directions and similarly B and Q face opposite directions too.
Q. Which of the following combinations correctly show the neighbour(s) of D?
Direction : Study the following question carefully and choose the right answer.
Q: In a certain code RAIN is written as TCKP. How is CLOUD written in that code?
Study the following line graph and answer the questins.
Exports from Three Companies Over the Years (in Rs. crore)
Q. Average annual exports during the given period for Company Y is approximately what percent of the average annual exports for Company Z?
In a three digit number the digit in the unit’s place is twice the digit in the ten’s place and 1.5 times the digit in the hundred’s place. If the sum of all the three digits of the number is 13, what is the number?
12 percent of the voters in an election did not cast their votes. In this election there are only two candidates. The winner by obtaining 45% of the total votes and defeated his rival by 2000 votes. The total number of votes in the election
There are six bottles of same capacity that are filled with water. The quantities of water in all the bottles are in the ratio 1 : 2 : 3 : 4 : 5 : 6. The water in each of the bottles is poured into an empty jar whose capacity is half the total capacity of the six bottles. The jar is filled up completely. How many bottles were at least 70% filled with water initially?
A tap drips at an average rate of 2 drops in 3 seconds. It takes 2080 drops of water to completely fill a hemispherical vessel of radius 8.3 cm. How many times can the vessel be filled in this manner in 13 hours?
Directions: Study the following bar chart carefully and answer the questions given beside.
The chart given below shows the percentage marks of a student in five different subjects. The maximum marks in each subject are 150.
Q. The difference between the total obtained score in English and Maths is what percent of the difference between the deducted score in Physics and Chemistry?
Study the given bar graph and answer the question that follows.
The bar graph shows the exports of cars of type A and B (in Rs. millions) from 2014 to 2018.
In which year were the exports of cars of type A Rs. 55 million less than the average exports (per year) of cars of type B over the five years?
Find out the Synonym of the following word:
QUARANTINE
Find out the Synonym of the following word:
PROPEL
In the following questions four alternatives are given for the idiom/phrase italicised and underlined in the sentence. Choose the alternative which best expresses the meaning of idiom/phrase.
Q. The project did not appear to hold out bright prospects.
The first problem to be tackled was that of feeding the huge population of the country after Independence. It became (1)____ to adopt (2)____for agricultural development. The (3)____ of multipurpose (4)____with the development of (5)____ as one of its (6)____ components was the (7)____ step towards the provision of (8)____ infrastructure. It was realised that (9)____ is the basic (10)____ in developing agriculture. The total irrigation potential was, therefore, increased.
Q. Find the word most appropriate for Blank no. 10
In the United States, a larger percentage of the defense budget is spent on developmentof an anti-missile shield than is spent on nuclear missile technology inthe People’s Democratic Republic of North Korea.
Which of the following sentences is in the passive voice?
Direction: Read the following passage carefully and answer the following questions.
The Bureau of Indian Standards (BIS) has kicked off the process to set new standards to measure quality of services offered to consumers across different sectors, including telecom, aviation, e-commerce and healthcare.
The BIS, which sets the quality regulations for various products from gold to bottled water, on Friday called a meeting of industry bodies to “persuade them to be part of the process and give their inputs.”
“Service sector is one of the key sectors of the Indian economy with a huge potential to grow into one of the largest markets of the world. Standards can play a major facilitative role in this regard. It is important that the standardisation needs and priorities of the sector are determined,” a senior official said.
During the meeting, the BIS pointed out that the initial focus will be the 12 champion services sectors identified by the government. These include IT, tourism and hospitality, transport and logistics, accounting and finance services, legal services, communication services and construction.
The Bureau of Indian Standards (BIS) standards is set to formulate a framework for quality services that should be provided to consumers and also talk about the benchmarks to deal with consumer complaints or after sales service in an effort to ensure quality in the services sector.
At a meeting with industry bodies on Friday, it has been decided that the BIS will set up a separate ‘divisional council’ for services in a month’s time. Under this, different technical committees will be set up — one for each service. The committees will have various stakeholders such as government officials, experts and industry representatives.
The process was initiated after concerns over lack of standardisation, particularly with regards to after-sales service, in their feedback to the Ministry of Consumer Affairs.
In a poll, online community network LocalCircles found that in the absence of defined customer service standards in the country, a majority of consumers were not happy with after-sales services. As per the poll, 43% feel that mobile handset and computer manufacturers are the worst in after-sales services, followed by white goods firms (38%) and automobile companies (11%). About 93% of respondents said brands should at least acknowledge complaints from users within 72 hours. “Many consumers complained that customer service numbers of many companies do not work,” according to LocalCircles.
Q. Which among the following is the appeal made by the Bureau of Indian Standards to the industry bodies in the country?
Direction: Read the following passage carefully and answer the following questions.
The Bureau of Indian Standards (BIS) has kicked off the process to set new standards to measure quality of services offered to consumers across different sectors, including telecom, aviation, e-commerce and healthcare.
The BIS, which sets the quality regulations for various products from gold to bottled water, on Friday called a meeting of industry bodies to “persuade them to be part of the process and give their inputs.”
“Service sector is one of the key sectors of the Indian economy with a huge potential to grow into one of the largest markets of the world. Standards can play a major facilitative role in this regard. It is important that the standardisation needs and priorities of the sector are determined,” a senior official said.
During the meeting, the BIS pointed out that the initial focus will be the 12 champion services sectors identified by the government. These include IT, tourism and hospitality, transport and logistics, accounting and finance services, legal services, communication services and construction.
The Bureau of Indian Standards (BIS) standards is set to formulate a framework for quality services that should be provided to consumers and also talk about the benchmarks to deal with consumer complaints or after sales service in an effort to ensure quality in the services sector.
At a meeting with industry bodies on Friday, it has been decided that the BIS will set up a separate ‘divisional council’ for services in a month’s time. Under this, different technical committees will be set up — one for each service. The committees will have various stakeholders such as government officials, experts and industry representatives.
The process was initiated after concerns over lack of standardisation, particularly with regards to after-sales service, in their feedback to the Ministry of Consumer Affairs.
In a poll, online community network LocalCircles found that in the absence of defined customer service standards in the country, a majority of consumers were not happy with after-sales services. As per the poll, 43% feel that mobile handset and computer manufacturers are the worst in after-sales services, followed by white goods firms (38%) and automobile companies (11%). About 93% of respondents said brands should at least acknowledge complaints from users within 72 hours. “Many consumers complained that customer service numbers of many companies do not work,” according to LocalCircles.
Q. Which among the following is true regarding the poll conducted by the community network LocalCircles regarding customer service in India?
I. The mobile phone manufacturers are mostly interested in selling the products without giving much attention to the after sales service
II. Many sectors in India are facing the issue of after sales service in the country and nothing is being done to take care of this issue
III. It is important that the complaints of the customers should be acknowledged first by the service providers
Direction: Read the following passage carefully and answer the following questions.
The Bureau of Indian Standards (BIS) has kicked off the process to set new standards to measure quality of services offered to consumers across different sectors, including telecom, aviation, e-commerce and healthcare.
The BIS, which sets the quality regulations for various products from gold to bottled water, on Friday called a meeting of industry bodies to “persuade them to be part of the process and give their inputs.”
“Service sector is one of the key sectors of the Indian economy with a huge potential to grow into one of the largest markets of the world. Standards can play a major facilitative role in this regard. It is important that the standardisation needs and priorities of the sector are determined,” a senior official said.
During the meeting, the BIS pointed out that the initial focus will be the 12 champion services sectors identified by the government. These include IT, tourism and hospitality, transport and logistics, accounting and finance services, legal services, communication services and construction.
The Bureau of Indian Standards (BIS) standards is set to formulate a framework for quality services that should be provided to consumers and also talk about the benchmarks to deal with consumer complaints or after sales service in an effort to ensure quality in the services sector.
At a meeting with industry bodies on Friday, it has been decided that the BIS will set up a separate ‘divisional council’ for services in a month’s time. Under this, different technical committees will be set up — one for each service. The committees will have various stakeholders such as government officials, experts and industry representatives.
The process was initiated after concerns over lack of standardisation, particularly with regards to after-sales service, in their feedback to the Ministry of Consumer Affairs.
In a poll, online community network LocalCircles found that in the absence of defined customer service standards in the country, a majority of consumers were not happy with after-sales services. As per the poll, 43% feel that mobile handset and computer manufacturers are the worst in after-sales services, followed by white goods firms (38%) and automobile companies (11%). About 93% of respondents said brands should at least acknowledge complaints from users within 72 hours. “Many consumers complained that customer service numbers of many companies do not work,” according to LocalCircles.
Q. Which among the following will be framework for standardization initiative of the Bureau of Indian Standards with regard to the services sector?
In which year, Ashok Mehta Committee was appointed to review the working of Panchayati Raj institution?
The first grammarian of the Sanskrit language was -
Export Subsidy for sugar industry is desirable in a year with:
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