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Test: Quality Circle and ISO 9000 (HRM) - B Com MCQ


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10 Questions MCQ Test - Test: Quality Circle and ISO 9000 (HRM)

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Test: Quality Circle and ISO 9000 (HRM) - Question 1

Which quality management principle emphasizes aligning improvement activities and empowering people to make improvements?

Detailed Solution for Test: Quality Circle and ISO 9000 (HRM) - Question 1
The quality management principle of "Improvement" emphasizes aligning improvement activities and empowering people to make improvements.
Test: Quality Circle and ISO 9000 (HRM) - Question 2

What is the key characteristic of a Quality Circle's problem-solving approach?

Detailed Solution for Test: Quality Circle and ISO 9000 (HRM) - Question 2
A key characteristic of a Quality Circle's problem-solving approach is the voluntary participation of trained employees who collaborate to identify and solve problems.
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Test: Quality Circle and ISO 9000 (HRM) - Question 3

What does the term "Chorei" refer to in the context of Japanese organizations?

Detailed Solution for Test: Quality Circle and ISO 9000 (HRM) - Question 3
In Japanese organizations, "Chorei" refers to a morning meeting ritual where employees stand in a circle and share their day's work agenda or project status, aiming to improve communication and productivity.
Test: Quality Circle and ISO 9000 (HRM) - Question 4
What is the main objective of a Quality Circle?
Detailed Solution for Test: Quality Circle and ISO 9000 (HRM) - Question 4
The main objective of a Quality Circle is to contribute towards the improvement and development of the organization or department. They also aim to foster open exchange of ideas and involve employees in decision-making processes.
Test: Quality Circle and ISO 9000 (HRM) - Question 5
What is the primary purpose of ISO 9000 standards?
Detailed Solution for Test: Quality Circle and ISO 9000 (HRM) - Question 5
The primary purpose of ISO 9000 standards is to help companies establish effective quality management systems to ensure customer satisfaction, meet regulatory requirements, and achieve continual improvement.
Test: Quality Circle and ISO 9000 (HRM) - Question 6
What is a Quality Circle?
Detailed Solution for Test: Quality Circle and ISO 9000 (HRM) - Question 6
A Quality Circle is a volunteer group of employees who are trained to identify, analyze, and solve work-related problems. These groups aim to improve organizational performance by presenting their solutions to management.
Test: Quality Circle and ISO 9000 (HRM) - Question 7
Which quality management principle emphasizes making decisions based on analysis of accurate and reliable data?
Detailed Solution for Test: Quality Circle and ISO 9000 (HRM) - Question 7
The quality management principle of "Evidence-based decision making" emphasizes using accurate and reliable data to make informed decisions.
Test: Quality Circle and ISO 9000 (HRM) - Question 8
What is the role of a Quality Circle in promoting self-development among its members?
Detailed Solution for Test: Quality Circle and ISO 9000 (HRM) - Question 8
A Quality Circle promotes self-development among its members by improving communication skills through mutual problem solving and presentations to management.
Test: Quality Circle and ISO 9000 (HRM) - Question 9
Which country pioneered the concept of Quality Circles?
Detailed Solution for Test: Quality Circle and ISO 9000 (HRM) - Question 9
The concept of Quality Circles was pioneered in Japan, where it originated as Quality Control Circles (QCCs).
Test: Quality Circle and ISO 9000 (HRM) - Question 10
What is the primary goal of the ISO 9000 series of standards?
Detailed Solution for Test: Quality Circle and ISO 9000 (HRM) - Question 10
The primary goal of the ISO 9000 series of standards is to ensure customer satisfaction through effective quality management systems.
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