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E-Commerce Payment Video Lecture | E-Commerce - B Com

100 videos|55 docs|19 tests

FAQs on E-Commerce Payment Video Lecture - E-Commerce - B Com

1. What is e-commerce payment?
Ans. E-commerce payment refers to the process of making financial transactions online to purchase goods or services from an electronic commerce website. It involves the transfer of funds from the customer's bank account or credit card to the merchant through a secure online payment gateway.
2. How does e-commerce payment work?
Ans. E-commerce payment works by using a secure online payment gateway that acts as a bridge between the customer, the merchant, and the financial institutions. When a customer makes a purchase, the payment gateway securely collects their payment information, encrypts it, and sends it to the merchant's bank for authorization. Once the payment is authorized, the funds are transferred to the merchant's account.
3. What are the different types of e-commerce payment methods?
Ans. There are several types of e-commerce payment methods available, including credit or debit cards, digital wallets (such as PayPal or Apple Pay), bank transfers, cash on delivery, and cryptocurrency. Each method has its own advantages and security features, allowing customers to choose the most convenient and secure option for their online purchases.
4. Is e-commerce payment secure?
Ans. Yes, e-commerce payment can be secure if proper security measures are in place. Reputable e-commerce websites use encryption technology to protect customers' payment information during transmission. Additionally, they comply with industry standards and regulations to ensure the security and privacy of customer data. It is important for customers to only make payments on trusted websites and avoid sharing sensitive information through unsecured channels.
5. What should I do if there is an issue with my e-commerce payment?
Ans. If you encounter any issues with your e-commerce payment, such as unauthorized charges, failed transactions, or incorrect billing, it is recommended to first contact the merchant's customer support. Provide them with all relevant details and documentation to resolve the issue. If the merchant is unresponsive or unable to assist, you can contact your bank or credit card issuer to report the problem and initiate a dispute or chargeback process to recover your funds.
100 videos|55 docs|19 tests
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