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SSC GD Constable Mock Test - 6 - SSC MTS / SSC GD MCQ


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30 Questions MCQ Test - SSC GD Constable Mock Test - 6

SSC GD Constable Mock Test - 6 for SSC MTS / SSC GD 2025 is part of SSC MTS / SSC GD preparation. The SSC GD Constable Mock Test - 6 questions and answers have been prepared according to the SSC MTS / SSC GD exam syllabus.The SSC GD Constable Mock Test - 6 MCQs are made for SSC MTS / SSC GD 2025 Exam. Find important definitions, questions, notes, meanings, examples, exercises, MCQs and online tests for SSC GD Constable Mock Test - 6 below.
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SSC GD Constable Mock Test - 6 - Question 1

Directions to Solve

In each of the following questions two statements are given and these statements are followed by two conclusions numbered (1) and (2). You have to take the given two statements to be true even if they seem to be at variance from commonly known facts. Read the conclusions and then decide which of the given conclusions logically follows from the two given statements, disregarding commonly known facts.

Question -

Statements: All the windows are doors. No door is a wall.

Conclusions:

  1. Some windows are walls.
  2. No wall is a door.

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 1

SSC GD Constable Mock Test - 6 - Question 2

Directions to Solve

In each of the following questions two statements are given and these statements are followed by two conclusions numbered (1) and (2). You have to take the given two statements to be true even if they seem to be at variance from commonly known facts. Read the conclusions and then decide which of the given conclusions logically follows from the two given statements, disregarding commonly known facts.

Question -

Statements: All cups are books. All books are shirts.

Conclusions:

  1. Some cups are not shirts.
  2. Some shirts are cups.

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 2

SSC GD Constable Mock Test - 6 - Question 3

Directions: Study the following information and answer the question given below it.

There is an XY axis in such a way that X is in north and Y is in south direction. There is an AB axis in such a way that A is in west direction and B is in east direction. AB axis and XY axis intersect at a point O in such a way that XO is 20 m, OY is 19 m, OA is 18 m and OB is 30 m. Sunny starts from point B and walks 5 m towards west, then turns to his right and walks 7 m, then walks 30 m in south direction, and finally turns to his left and walks 5 m. Vickey starts from point A and walks 25 m in north direction, and then turns right and walks 35 m in east direction. Rahul starts from point X and walks 5 m in north direction, then turns to his left and walks 7 m, and again turns to his left and walks 7 m.

Q. Point X is in which direction with respect to Vickey's current position?

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 3

SSC GD Constable Mock Test - 6 - Question 4

Direction : Study the following question carefully and choose the right answer.

Q: In a particular way the word STAG is coded as HGZT, HORN as SLIM. Using the same coding, how can NORTH be written?

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 4

In this question the coding given is opposite letters of alphabets which is given below.

A    B    C    D    E    F    G    H    I    J    K    L    M
Z    Y    X    W    V    U    T    S    R    Q    P    O    N

So,
 
S    T    A    G         or         H    O    R    N
H    G    Z    T                   S    L    I    M
Similarly;
 
N    O    R    T    H
M    L    I    G    S

SSC GD Constable Mock Test - 6 - Question 5

Directions: Read the following information carefully and answer the questions given beside.
Eight persons viz. A, B, C, E, F, G, I and J sit around a rectangular table such that three persons sit on each longer side and one person sits on each shorter side. Nobody sits at the corners. The persons whose name starts with vowel do not sit on the shorter side of the table. Three of them face away from centre while the rest five face towards the centre.
B, who faces centre sits second to the left of E. J is on the immediate right of F, who is at a gap of two persons from E. Neither C nor A face away from centre. The immediate neighbors of F face away from centre. G is second to the right of A. I is on the immediate left of F. I is neither adjacent to A nor to C. E is adjacent to G.

Q. Who among the following faces away from centre?
I. J
II. F
III. I

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 5

Only I and III i.e. J and I face away from centre.
Hence option D is correct.

Final Arrangement:

Common Explanation:

Reference:
G is second to the right of A.
Neither C nor A faces away from centre.
The persons whose name starts with vowel do not sit on the shorter side of the table.

Inference:
With respect to second hint, we can say that A faces centre.
As per third hint it is clear that A does not sit at the shorter side. Thus following three arrangements are possible.


Reference:
B, who faces centre sits second to the left of E.
J is on the immediate right of F, who is at a gap of two persons from E.
E is adjacent to G.
I is on the immediate left of F.
I is neither adjacent to A nor to C.
The persons whose name starts with vowel do not sit on the shorter side of the table.

Inference:
As per the hints, one more case arises from each of the three cases.

Both the cases get eliminated as I is adjacent to C in both the cases which violates the fifth hint.

Case-2A eliminates as I is adjacent to C, which violates the fifth hint.

Case-3 gets eliminated as I is adjacent to A, which violates the fifth hint.
Thus we are left with case-2 only.
 
Reference:
The immediate neighbors of F face away from centre.
Neither C nor A face away from centre.
Three of them face away from centre while the rest five face towards the centre.
 
Inference:
Thus as per both the hints we can say that C faces centre and J and I face away from centre.
As per third hint, we can determine that the only left person i.e. G also faces away from centre.

SSC GD Constable Mock Test - 6 - Question 6

At what percentage per annum, will Rs. 10,000 amount to 17,280 in three years? (Compound Interest being reckoned)

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 6

SSC GD Constable Mock Test - 6 - Question 7

In a fort there was sufficient food for 200 soldiers for 31 days. After 27 days 120 soldiers left the fort. For how many extra days will the rest of the food last for the remaining soldiers?

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 7

After 27 days, food left = 4 × 200 = 800 soldier days worth of food. Since, now there are only 80
soldiers, this food would last for 800/80 = 10 days. Number of extra days for which the food lasts
= 10 – 4 = 6 days.

SSC GD Constable Mock Test - 6 - Question 8

2522 ÷ 97 + 34 * 43 – 96 + 69 = ?

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 8

26 + (34 * 43) – 96 + 69 = 1461

So Option B is correct

SSC GD Constable Mock Test - 6 - Question 9

 Weights of two friends A and B are in the ratio of 1:2. A’s weight increases by 20% and the total weight of A and B together becomes 60 kg, with an increase of 30%. By what percent the weight of B increase?

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 9

Answer – b) 35% Explanation : weight of A is x and weight of B is 2x given that 60 kg weight is the 30% percent increase of the original weight, so (130/100)*W = 60, W = 600/13 kg (W = original weight) X + 2x = 600/13, x = 200/13 So weight of A = 200/13 and of B = 400/13 (120/100)*(200/13) + [(100 + a)/100]*(400/13) = 60 Solve for a. We will get a = 35%

SSC GD Constable Mock Test - 6 - Question 10

The marked price of an article is 20% higher than the cost price. A discount of 20% is given on the marked price. In this transaction the seller

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 10

Answer – b) losses 4% Explanation : let cost price = 100 so, marked price = 120 now discount of 20% is given, so sp = 120*80/100 = 96 so % loss = (4/100)*100 = 4 percent

SSC GD Constable Mock Test - 6 - Question 11

Umesh purchased 360 eggs at the rate of 78 paise each. On this, he paid Rs. 14 as octroi, Rs. 13 as transport and Rs. 5 as additional charges. He kept 7 eggs for himself. At what rate should he sell each of the remaining eggs to get a total profit of Rs. 70?

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 11

Total cost = 360 × 0.78 + 14 + 13 + 5 = Rs. 312.80
He needs to sell 353 eggs for 312.8 + 70 = Rs. 382.8.
Thus, price of one egg = Rs. 1.08

SSC GD Constable Mock Test - 6 - Question 12

A sold a watch to B at a gain of 5% and B sold it to C at a gain of 4%. If C paid Rs. 1,092 for it, the price paid by A is

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 12

Given: C paid Rs. 1,092.
Let the sum paid by A be Rs. X.
Then, amount paid by B to A = Rs. 1.05X
Amount paid by C to B = 1.04 × 1.05X = Rs. 1,092
 X = Rs. 1,000

SSC GD Constable Mock Test - 6 - Question 13

If 350 stones of spherical shape are dropped into a hemispherical cup containing some water, they get fully submerged. Diameter of the cup is 14 m. What will be the radius of the stone, if the water just spills off from the hemispherical cup?

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 13

Diameter of the hemispherical cup = 14 m
Therefore, radius of the hemispherical cup = 7 m
We know that,
Volume of the hemisphere 
Volume of sphere 
Let r be the radius of a stone.
According to the question,
350 × volume of stone = volume of hemispherical cup

700r3 = (7)3
r3 = 0.49

Therefore, radius is 0.79 m.

SSC GD Constable Mock Test - 6 - Question 14

Who has real authority in a democratic country?

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 14

The people of the democratic country have real authority because they are nation builders and the people have the right to choose the representative who govern the country.

SSC GD Constable Mock Test - 6 - Question 15

The Lahore Session of the Indian National Congress (1929) is very important in history because

  1. The Congress passed a resolution demanding complete independence.
  2. The rift between the extremists and moderates was resolved in that session.
  3. A resolution was passed rejecting the two-nation theory in that session.

Which of the statements given above is/are correct?

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 15

The 1929 Lahore session under the presidency of Jawaharlal Nehru holds special significance as in this session "Purna Swaraj" (complete independence) was declared as the goal of the INC. 26 January, 1930 was declared as "Purna Swaraj Diwas". 

SSC GD Constable Mock Test - 6 - Question 16

How many runs did Sachin Tendulkar was scored in his ODI debut?

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 16
Tendulakar was played his first ODI against Pakistan on 18 December 1989. That was a 40 over match. Tendulkar dismissed for 0. Pakistan won the match by 7 runs.
SSC GD Constable Mock Test - 6 - Question 17

Cathode rays when obstructed by metal cause emission of -

SSC GD Constable Mock Test - 6 - Question 18

The major component of honey is -

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 18

Honey is a supersaturated sugar solution with approximately 17.1 percent water. Fructose is the predominant sugar at 38.5 percent, followed by glucose at 31 percent.

SSC GD Constable Mock Test - 6 - Question 19

The mountain range which divides the North and the South India is–

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 19

The Vindhya Range is considered as the traditional boundary between North India and South India. It is a complex, discontinuous chain of mountain ridges, hill ranges, and plateau escarpments in west-central India. It runs north of and roughly parallel to the Narmada River in Madhya Pradesh and extends up to Gujarat in the west, and Uttar Pradesh and Bihar in the east.

SSC GD Constable Mock Test - 6 - Question 20

Which authority recommends the principles gov erring the grantsin-aid of the revenues of the States out of the Consolidated Fund of India?  

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 20

The Finance Commission makes recommendations to the President regarding the principles governing the grants-in-aid of the revenues of 'the States out of the Consolidated Fund of India and with regard to article 275- the sums to bep aid to the States which are in need of assistance by way of grants-in-aid of their revenues for purposes other than those specified in the provisos to clause (1) of that article.

SSC GD Constable Mock Test - 6 - Question 21

The famous poet Kalidasa lived in the court of -

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 21

Kalidas was one of the "ninegems" at the court of a king named Vikramaditya, generally identified with the great Gupta ruler, Chandragupta II.

SSC GD Constable Mock Test - 6 - Question 22

What is the primary objective of World Paper Bag Day?

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 22

World Paper Bag Day aims to promote the significance of utilizing paper bags instead of plastic bags. The primary objective of this observance, as stated in the passage, is to encourage individuals and businesses to adopt more sustainable alternatives. The explanation emphasizes the environmental benefits of paper bags over plastic bags, such as their biodegradability and recyclability.

SSC GD Constable Mock Test - 6 - Question 23

In the following questions four alternatives are given for the idiom/phrase italicised and underlined in the sentence. Choose the alternative which best expresses the meaning of idiom/phrase. 

 

Q. The project did not appear to hold out bright prospects.  

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 23

hold out: resist or survive in difficult circumstances.

If you hold out for something, you refuse to accept something which you do not think is good enough or large enough, and you continue to demand more. I should have held out for a better deal.

Hence, the correct answer is option c i.e. offer.

SSC GD Constable Mock Test - 6 - Question 24

Direction: In each of the questions given below, a sentence is given with two blanks. From the given options, choose the one that gives the correct combination of words that fit in the blanks.

Delivery partners are ____________ made to understand the practical ____________ of the job as they choose to enter the workforce.

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 24

According to the given context of the sentence, it is regarding the fact that the delivery partners need to be aware of the practical nature of the job and they join the workforce once they accept the same. That is why it is made a point to them to understand what they have to do and then only they are allowed to enter the workforce. Among the given options, the words in Option D give us the correct pair of words that will fit in the given blanks. Other words do not fit in the blanks and can be eliminated.

This makes Option D the correct choice among the given options.

SSC GD Constable Mock Test - 6 - Question 25

Direction: In each of the questions given below, a sentence is given with two blanks. From the given options, choose the one that gives the correct combination of words that fit in the blanks.

This would be _______________ by a weak phase of the monsoon when rains get _______________ to the foothills of the Himalayas.

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 25

According to the given context of the sentence, it is regarding the fact that the present phase would come with another phase of weak monsoon during which the rains are within the foothills of the Himalayas. It is stated that the present phase would be followed by a weak phase of monsoon during which the rains get confined to the hills. Coming to the given options, we can only choose Option D since it provides us the correct implication of the given sentence in both the cases. Other words are irrelevant in the context of the sentence.

This makes Option D the correct choice among the given options.

SSC GD Constable Mock Test - 6 - Question 26

Direction: The sentences given in the question, when properly sequenced, form a coherent paragraph. Each sentence is labeled with a letter. Choose the most logical order of sentences from the given choices to construct a coherent paragraph.

A. The quest to define units of measurement using constants of nature goes back to the creation of the metric system during the French Revolution.

B. It was a utopian project, with its creators imagining that a shared system of weights and measures would unite the world, allowing for the free exchange of goods and information.

C. The metric system was created with the intention of liberating the common man and woman from the confusing and inconsistent weights and measures of the old regime.

D. At this time, the ideology of liberty, equality, fraternity was embraced not just by revolutionaries, but by scientists as well.

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 26

There are two possible sentences to start the paragraph: A and C. Of these, A, which states that the metric system was created during the French Revolution, is more general. C states the reason behind the creation of the system and makes a reference to 'the old regime'. This makes sense only when C follows A. So, A is the first sentence of the paragraph.

D starts off with 'at this time'. The time referred to here is the time of the French Revolution. The only sentence which talks of the time of the French Revolution is A. So, D follows immediately after A. During the time of the French revolution, the ideology of liberty, equality, fraternity was embraced by scientists as well.

D leads on to C, which explains how scientists with the new ideology tried to create a metric system to liberate the common man from the inconsistent weights and measures of the old regime.

Now, B starts off stating that 'it' was a utopian project. Clearly, the pronoun 'it' here refers to the metric system. The only sentence with the metric system as the subject is C. B adds to C, explaining why the creators of the metric system wanted that a shared system of weights and measures: they thought that it would allow for the free exchange of goods and information. So, B follows C.

So, ADCB is the right order.

The question is " Arrange the sentences in the correct order "
The order is ADCB

Hence, the answer is ADCB
Choice B is the correct answer.

SSC GD Constable Mock Test - 6 - Question 27

Direction: Read the following passage carefully and answer the following questions.

The Bureau of Indian Standards (BIS) has kicked off the process to set new standards to measure quality of services offered to consumers across different sectors, including telecom, aviation, e-commerce and healthcare.

The BIS, which sets the quality regulations for various products from gold to bottled water, on Friday called a meeting of industry bodies to “persuade them to be part of the process and give their inputs.”

“Service sector is one of the key sectors of the Indian economy with a huge potential to grow into one of the largest markets of the world. Standards can play a major facilitative role in this regard. It is important that the standardisation needs and priorities of the sector are determined,” a senior official said.

During the meeting, the BIS pointed out that the initial focus will be the 12 champion services sectors identified by the government. These include IT, tourism and hospitality, transport and logistics, accounting and finance services, legal services, communication services and construction.

The Bureau of Indian Standards (BIS) standards is set to formulate a framework for quality services that should be provided to consumers and also talk about the benchmarks to deal with consumer complaints or after sales service in an effort to ensure quality in the services sector.

At a meeting with industry bodies on Friday, it has been decided that the BIS will set up a separate ‘divisional council’ for services in a month’s time. Under this, different technical committees will be set up — one for each service. The committees will have various stakeholders such as government officials, experts and industry representatives.

The process was initiated after concerns over lack of standardisation, particularly with regards to after-sales service, in their feedback to the Ministry of Consumer Affairs.

In a poll, online community network LocalCircles found that in the absence of defined customer service standards in the country, a majority of consumers were not happy with after-sales services. As per the poll, 43% feel that mobile handset and computer manufacturers are the worst in after-sales services, followed by white goods firms (38%) and automobile companies (11%). About 93% of respondents said brands should at least acknowledge complaints from users within 72 hours. “Many consumers complained that customer service numbers of many companies do not work,” according to LocalCircles.

Q. Which among the following is true regarding the poll conducted by the community network LocalCircles regarding customer service in India?

I. The mobile phone manufacturers are mostly interested in selling the products without giving much attention to the after sales service
II. Many sectors in India are facing the issue of after sales service in the country and nothing is being done to take care of this issue
III. It is important that the complaints of the customers should be acknowledged first by the service providers

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 27

Refer to, “In a poll, online community network LocalCircles found that in the absence of defined customer service standards in the country, a majority of consumers were not happy with after-sales services. As per the poll, 43% feel that mobile handset and computer manufacturers are the worst in after-sales services, followed by white goods firms (38%) and automobile companies (11%). About 93% of respondents said brands should at least acknowledge complaints from users within 72 hours. “Many consumers complained that customer service numbers of many companies do not work,” according to LocalCircles.”

Statement I is correct since it is clear from the passage that mobile phone manufacturers are the worst service providers in the country according to the online poll conducted by the LocalCircles.

Statement II is also correct since according to the poll, there are many sectors such as mobile, automobile, white goods firms etc. which are facing issues related to the after sales services to the customers.

Statement III is correct since most of the customers feel that the service providers should at least acknowledge the complaints from the customers. 93% of the respondents in the online poll replied that the complaints should be acknowledged within 72 hours.

This makes option D as the correct choice from the given options.

SSC GD Constable Mock Test - 6 - Question 28

Direction: Read the following passage carefully and answer the following questions.

The Bureau of Indian Standards (BIS) has kicked off the process to set new standards to measure quality of services offered to consumers across different sectors, including telecom, aviation, e-commerce and healthcare.

The BIS, which sets the quality regulations for various products from gold to bottled water, on Friday called a meeting of industry bodies to “persuade them to be part of the process and give their inputs.”

“Service sector is one of the key sectors of the Indian economy with a huge potential to grow into one of the largest markets of the world. Standards can play a major facilitative role in this regard. It is important that the standardisation needs and priorities of the sector are determined,” a senior official said.

During the meeting, the BIS pointed out that the initial focus will be the 12 champion services sectors identified by the government. These include IT, tourism and hospitality, transport and logistics, accounting and finance services, legal services, communication services and construction.

The Bureau of Indian Standards (BIS) standards is set to formulate a framework for quality services that should be provided to consumers and also talk about the benchmarks to deal with consumer complaints or after sales service in an effort to ensure quality in the services sector.

At a meeting with industry bodies on Friday, it has been decided that the BIS will set up a separate ‘divisional council’ for services in a month’s time. Under this, different technical committees will be set up — one for each service. The committees will have various stakeholders such as government officials, experts and industry representatives.

The process was initiated after concerns over lack of standardisation, particularly with regards to after-sales service, in their feedback to the Ministry of Consumer Affairs.

In a poll, online community network LocalCircles found that in the absence of defined customer service standards in the country, a majority of consumers were not happy with after-sales services. As per the poll, 43% feel that mobile handset and computer manufacturers are the worst in after-sales services, followed by white goods firms (38%) and automobile companies (11%). About 93% of respondents said brands should at least acknowledge complaints from users within 72 hours. “Many consumers complained that customer service numbers of many companies do not work,” according to LocalCircles.

Q. Which among the following is true regarding the standardization drive to be initiated by the Bureau of Indian Standards?
I. It will focus on the services sector and all the services will be focused under this new initiative
II. The main reason for initiating this drive is the servicing post sales of any product
III. This standardization will focus on framing a benchmark for the quality of service in the country

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 28

Refer to, "During the meeting, the BIS pointed out that the initial focus will be the 12 champion services sectors identified by the government."

It means that statement I is incorrect since the initial focus will be on 12 sectors belonging to the service sector and these sectors have also been identified by the Government as the champion sectors of the economy. The focus will not be on all the sectors of the economy.

Refer to, "The Bureau of Indian Standards (BIS) standards is set to formulate a framework for quality services that should be provided to consumers and also talk about the benchmarks to deal with consumer complaints or after sales service in an effort to ensure quality in the services sector."

It implies that the BIS wants to develop a framework in which there will be main focus on the consumer complaints regarding the after sales service concerning any product. The customers should not complaint about the servicing after buying any product, this is the main objective of the new framework. This makes Statement II correct.

According to the above lines, it is also true that the new standardization drive is meant to create a benchmark for service sector in after sales service of any product. This makes Statement III also correct.

This makes option A the right choice among the given options.

SSC GD Constable Mock Test - 6 - Question 29

Direction: Read the following passage carefully and answer the following questions.

The Bureau of Indian Standards (BIS) has kicked off the process to set new standards to measure quality of services offered to consumers across different sectors, including telecom, aviation, e-commerce and healthcare.

The BIS, which sets the quality regulations for various products from gold to bottled water, on Friday called a meeting of industry bodies to “persuade them to be part of the process and give their inputs.”

“Service sector is one of the key sectors of the Indian economy with a huge potential to grow into one of the largest markets of the world. Standards can play a major facilitative role in this regard. It is important that the standardisation needs and priorities of the sector are determined,” a senior official said.

During the meeting, the BIS pointed out that the initial focus will be the 12 champion services sectors identified by the government. These include IT, tourism and hospitality, transport and logistics, accounting and finance services, legal services, communication services and construction.

The Bureau of Indian Standards (BIS) standards is set to formulate a framework for quality services that should be provided to consumers and also talk about the benchmarks to deal with consumer complaints or after sales service in an effort to ensure quality in the services sector.

At a meeting with industry bodies on Friday, it has been decided that the BIS will set up a separate ‘divisional council’ for services in a month’s time. Under this, different technical committees will be set up — one for each service. The committees will have various stakeholders such as government officials, experts and industry representatives.

The process was initiated after concerns over lack of standardisation, particularly with regards to after-sales service, in their feedback to the Ministry of Consumer Affairs.

In a poll, online community network LocalCircles found that in the absence of defined customer service standards in the country, a majority of consumers were not happy with after-sales services. As per the poll, 43% feel that mobile handset and computer manufacturers are the worst in after-sales services, followed by white goods firms (38%) and automobile companies (11%). About 93% of respondents said brands should at least acknowledge complaints from users within 72 hours. “Many consumers complained that customer service numbers of many companies do not work,” according to LocalCircles.

Q. Which among the following will be framework for standardization initiative of the Bureau of Indian Standards with regard to the services sector?

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 29

Refer to, “At a meeting with industry bodies on Friday, it has been decided that the BIS will set up a separate ‘divisional council’ for services in a month’s time. Under this, different technical committees will be set up — one for each service. The committees will have various stakeholders such as government officials, experts and industry representatives.”

It is very clear that the BIS will set up a different division for the purpose of standardization drive in the services sector with technical committees being set up to oversee the technical aspects of such sectors. These committees will have various stakeholders such as the government officials, experts and industry people.

Among the given options, only option C describes this framework of implementing the standardization drive of the BIS in the services sector.

Hence, option C is the right choice among the given options.

SSC GD Constable Mock Test - 6 - Question 30

Direction: Read the following passage carefully and answer the following questions.

The Bureau of Indian Standards (BIS) has kicked off the process to set new standards to measure quality of services offered to consumers across different sectors, including telecom, aviation, e-commerce and healthcare.

The BIS, which sets the quality regulations for various products from gold to bottled water, on Friday called a meeting of industry bodies to “persuade them to be part of the process and give their inputs.”

“Service sector is one of the key sectors of the Indian economy with a huge potential to grow into one of the largest markets of the world. Standards can play a major facilitative role in this regard. It is important that the standardisation needs and priorities of the sector are determined,” a senior official said.

During the meeting, the BIS pointed out that the initial focus will be the 12 champion services sectors identified by the government. These include IT, tourism and hospitality, transport and logistics, accounting and finance services, legal services, communication services and construction.

The Bureau of Indian Standards (BIS) standards is set to formulate a framework for quality services that should be provided to consumers and also talk about the benchmarks to deal with consumer complaints or after sales service in an effort to ensure quality in the services sector.

At a meeting with industry bodies on Friday, it has been decided that the BIS will set up a separate ‘divisional council’ for services in a month’s time. Under this, different technical committees will be set up — one for each service. The committees will have various stakeholders such as government officials, experts and industry representatives.

The process was initiated after concerns over lack of standardisation, particularly with regards to after-sales service, in their feedback to the Ministry of Consumer Affairs.

In a poll, online community network LocalCircles found that in the absence of defined customer service standards in the country, a majority of consumers were not happy with after-sales services. As per the poll, 43% feel that mobile handset and computer manufacturers are the worst in after-sales services, followed by white goods firms (38%) and automobile companies (11%). About 93% of respondents said brands should at least acknowledge complaints from users within 72 hours. “Many consumers complained that customer service numbers of many companies do not work,” according to LocalCircles.

Q. Which among the following is the main reason of initiating the standardization drive of the Bureau of Indian Standards for the services sector?

Detailed Solution for SSC GD Constable Mock Test - 6 - Question 30

Refer to, “Service sector is one of the key sectors of the Indian economy with a huge potential to grow into one of the largest markets of the world. Standards can play a major facilitative role in this regard. It is important that the standardization needs and priorities of the sector are determined,” a senior official said.”

It is very clear from the above lines that the government is of the view that there should be standardization in the sector so that this fastest growing sector can be developed properly in the country. Among the given options, statement A may be true but only because a sector is contributing to GDP cannot be considered for the sole ground for initiating standardization drive in this sector. Statements C and D are irrelevant in the context of the passage whereas statement E is not relevant for this particular standardization initiative of the government.

Hence, Option B is the right choice among the given options.

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