PFRDA Assistant Manager Phase 1 Mock Test - 2 (Paper 1) - Insurance Exams MCQ
30 Questions MCQ Test - PFRDA Assistant Manager Phase 1 Mock Test - 2 (Paper 1)
Direction: Read the following passage carefully and answer the following questions.
The Bureau of Indian Standards (BIS) has kicked off the process to set new standards to measure quality of services offered to consumers across different sectors, including telecom, aviation, e-commerce and healthcare.
The BIS, which sets the quality regulations for various products from gold to bottled water, on Friday called a meeting of industry bodies to “persuade them to be part of the process and give their inputs.”
“Service sector is one of the key sectors of the Indian economy with a huge potential to grow into one of the largest markets of the world. Standards can play a major facilitative role in this regard. It is important that the standardisation needs and priorities of the sector are determined,” a senior official said.
During the meeting, the BIS pointed out that the initial focus will be the 12 champion services sectors identified by the government. These include IT, tourism and hospitality, transport and logistics, accounting and finance services, legal services, communication services and construction.
The Bureau of Indian Standards (BIS) standards is set to formulate a framework for quality services that should be provided to consumers and also talk about the benchmarks to deal with consumer complaints or after sales service in an effort to ensure quality in the services sector.
At a meeting with industry bodies on Friday, it has been decided that the BIS will set up a separate ‘divisional council’ for services in a month’s time. Under this, different technical committees will be set up — one for each service. The committees will have various stakeholders such as government officials, experts and industry representatives.
The process was initiated after concerns over lack of standardisation, particularly with regards to after-sales service, in their feedback to the Ministry of Consumer Affairs.
In a poll, online community network LocalCircles found that in the absence of defined customer service standards in the country, a majority of consumers were not happy with after-sales services. As per the poll, 43% feel that mobile handset and computer manufacturers are the worst in after-sales services, followed by white goods firms (38%) and automobile companies (11%). About 93% of respondents said brands should at least acknowledge complaints from users within 72 hours. “Many consumers complained that customer service numbers of many companies do not work,” according to LocalCircles.
Q. Which among the following is the appeal made by the Bureau of Indian Standards to the industry bodies in the country?
Direction: Read the following passage carefully and answer the following questions.
The Bureau of Indian Standards (BIS) has kicked off the process to set new standards to measure quality of services offered to consumers across different sectors, including telecom, aviation, e-commerce and healthcare.
The BIS, which sets the quality regulations for various products from gold to bottled water, on Friday called a meeting of industry bodies to “persuade them to be part of the process and give their inputs.”
“Service sector is one of the key sectors of the Indian economy with a huge potential to grow into one of the largest markets of the world. Standards can play a major facilitative role in this regard. It is important that the standardisation needs and priorities of the sector are determined,” a senior official said.
During the meeting, the BIS pointed out that the initial focus will be the 12 champion services sectors identified by the government. These include IT, tourism and hospitality, transport and logistics, accounting and finance services, legal services, communication services and construction.
The Bureau of Indian Standards (BIS) standards is set to formulate a framework for quality services that should be provided to consumers and also talk about the benchmarks to deal with consumer complaints or after sales service in an effort to ensure quality in the services sector.
At a meeting with industry bodies on Friday, it has been decided that the BIS will set up a separate ‘divisional council’ for services in a month’s time. Under this, different technical committees will be set up — one for each service. The committees will have various stakeholders such as government officials, experts and industry representatives.
The process was initiated after concerns over lack of standardisation, particularly with regards to after-sales service, in their feedback to the Ministry of Consumer Affairs.
In a poll, online community network LocalCircles found that in the absence of defined customer service standards in the country, a majority of consumers were not happy with after-sales services. As per the poll, 43% feel that mobile handset and computer manufacturers are the worst in after-sales services, followed by white goods firms (38%) and automobile companies (11%). About 93% of respondents said brands should at least acknowledge complaints from users within 72 hours. “Many consumers complained that customer service numbers of many companies do not work,” according to LocalCircles.
Q. Which among the following is true regarding the poll conducted by the community network LocalCircles regarding customer service in India?
I. The mobile phone manufacturers are mostly interested in selling the products without giving much attention to the after sales service
II. Many sectors in India are facing the issue of after sales service in the country and nothing is being done to take care of this issue
III. It is important that the complaints of the customers should be acknowledged first by the service providers
II. Many sectors in India are facing the issue of after sales service in the country and nothing is being done to take care of this issue
III. It is important that the complaints of the customers should be acknowledged first by the service providers
Direction: Read the following passage carefully and answer the following questions.
The Bureau of Indian Standards (BIS) has kicked off the process to set new standards to measure quality of services offered to consumers across different sectors, including telecom, aviation, e-commerce and healthcare.
The BIS, which sets the quality regulations for various products from gold to bottled water, on Friday called a meeting of industry bodies to “persuade them to be part of the process and give their inputs.”
“Service sector is one of the key sectors of the Indian economy with a huge potential to grow into one of the largest markets of the world. Standards can play a major facilitative role in this regard. It is important that the standardisation needs and priorities of the sector are determined,” a senior official said.
During the meeting, the BIS pointed out that the initial focus will be the 12 champion services sectors identified by the government. These include IT, tourism and hospitality, transport and logistics, accounting and finance services, legal services, communication services and construction.
The Bureau of Indian Standards (BIS) standards is set to formulate a framework for quality services that should be provided to consumers and also talk about the benchmarks to deal with consumer complaints or after sales service in an effort to ensure quality in the services sector.
At a meeting with industry bodies on Friday, it has been decided that the BIS will set up a separate ‘divisional council’ for services in a month’s time. Under this, different technical committees will be set up — one for each service. The committees will have various stakeholders such as government officials, experts and industry representatives.
The process was initiated after concerns over lack of standardisation, particularly with regards to after-sales service, in their feedback to the Ministry of Consumer Affairs.
In a poll, online community network LocalCircles found that in the absence of defined customer service standards in the country, a majority of consumers were not happy with after-sales services. As per the poll, 43% feel that mobile handset and computer manufacturers are the worst in after-sales services, followed by white goods firms (38%) and automobile companies (11%). About 93% of respondents said brands should at least acknowledge complaints from users within 72 hours. “Many consumers complained that customer service numbers of many companies do not work,” according to LocalCircles.
Q. Which among the following is true regarding the standardization drive to be initiated by the Bureau of Indian Standards?
I. It will focus on the services sector and all the services will be focused under this new initiative
II. The main reason for initiating this drive is the servicing post sales of any product
III. This standardization will focus on framing a benchmark for the quality of service in the country
I. It will focus on the services sector and all the services will be focused under this new initiative
II. The main reason for initiating this drive is the servicing post sales of any product
III. This standardization will focus on framing a benchmark for the quality of service in the country
Direction: Read the following passage carefully and answer the following questions.
The Bureau of Indian Standards (BIS) has kicked off the process to set new standards to measure quality of services offered to consumers across different sectors, including telecom, aviation, e-commerce and healthcare.
The BIS, which sets the quality regulations for various products from gold to bottled water, on Friday called a meeting of industry bodies to “persuade them to be part of the process and give their inputs.”
“Service sector is one of the key sectors of the Indian economy with a huge potential to grow into one of the largest markets of the world. Standards can play a major facilitative role in this regard. It is important that the standardisation needs and priorities of the sector are determined,” a senior official said.
During the meeting, the BIS pointed out that the initial focus will be the 12 champion services sectors identified by the government. These include IT, tourism and hospitality, transport and logistics, accounting and finance services, legal services, communication services and construction.
The Bureau of Indian Standards (BIS) standards is set to formulate a framework for quality services that should be provided to consumers and also talk about the benchmarks to deal with consumer complaints or after sales service in an effort to ensure quality in the services sector.
At a meeting with industry bodies on Friday, it has been decided that the BIS will set up a separate ‘divisional council’ for services in a month’s time. Under this, different technical committees will be set up — one for each service. The committees will have various stakeholders such as government officials, experts and industry representatives.
The process was initiated after concerns over lack of standardisation, particularly with regards to after-sales service, in their feedback to the Ministry of Consumer Affairs.
In a poll, online community network LocalCircles found that in the absence of defined customer service standards in the country, a majority of consumers were not happy with after-sales services. As per the poll, 43% feel that mobile handset and computer manufacturers are the worst in after-sales services, followed by white goods firms (38%) and automobile companies (11%). About 93% of respondents said brands should at least acknowledge complaints from users within 72 hours. “Many consumers complained that customer service numbers of many companies do not work,” according to LocalCircles.
Q. Which among the following will be framework for standardization initiative of the Bureau of Indian Standards with regard to the services sector?
Direction: Read the following passage carefully and answer the following questions.
The Bureau of Indian Standards (BIS) has kicked off the process to set new standards to measure quality of services offered to consumers across different sectors, including telecom, aviation, e-commerce and healthcare.
The BIS, which sets the quality regulations for various products from gold to bottled water, on Friday called a meeting of industry bodies to “persuade them to be part of the process and give their inputs.”
“Service sector is one of the key sectors of the Indian economy with a huge potential to grow into one of the largest markets of the world. Standards can play a major facilitative role in this regard. It is important that the standardisation needs and priorities of the sector are determined,” a senior official said.
During the meeting, the BIS pointed out that the initial focus will be the 12 champion services sectors identified by the government. These include IT, tourism and hospitality, transport and logistics, accounting and finance services, legal services, communication services and construction.
The Bureau of Indian Standards (BIS) standards is set to formulate a framework for quality services that should be provided to consumers and also talk about the benchmarks to deal with consumer complaints or after sales service in an effort to ensure quality in the services sector.
At a meeting with industry bodies on Friday, it has been decided that the BIS will set up a separate ‘divisional council’ for services in a month’s time. Under this, different technical committees will be set up — one for each service. The committees will have various stakeholders such as government officials, experts and industry representatives.
The process was initiated after concerns over lack of standardisation, particularly with regards to after-sales service, in their feedback to the Ministry of Consumer Affairs.
In a poll, online community network LocalCircles found that in the absence of defined customer service standards in the country, a majority of consumers were not happy with after-sales services. As per the poll, 43% feel that mobile handset and computer manufacturers are the worst in after-sales services, followed by white goods firms (38%) and automobile companies (11%). About 93% of respondents said brands should at least acknowledge complaints from users within 72 hours. “Many consumers complained that customer service numbers of many companies do not work,” according to LocalCircles.
Q. Which among the following is the main reason of initiating the standardization drive of the Bureau of Indian Standards for the services sector?
Direction: In the questions given below a sentence is given with two blanks in each. Corresponding to each question two columns are given with three words in each column. Which combination of words from the two columns will perfectly fit into the blanks to make the sentence contextually correct and meaningful?
A patient has the right to know all the rates charged for specific services in a hospital, hospitals should boldly ____________ the cost of procedures in local and English language and patients should pay the fees agreed upon and never ______________ to violence.
Direction: Each question below has one blank, which is indicating that something has been omitted. Find out which option can be used to fill up the blank in the sentence in the same sequence to make it meaningfully complete.
There has been _____________ interest among retail investors in ETF, thanks to the underperformance of the actively-managed large-cap equity funds.
Directions: In the following questions, a sentence is given with two blanks. You have to find the pair of words from the given options that fit both the blanks in the given order and make the sentence grammatically and contextually correct.
It is now important for the central bank to _______ that the discipline in the system does not ________.
Choose appropriate option for blank A
Choose appropriate option for blank B.
Choose appropriate option for blank C.
Choose appropriate option for blank D.
Choose appropriate option for blank E.
Directions: Rearrange the following six sentences A, B, C, D, E and F in the proper sequence to form a meaningful paragraph and then answer the question given beside.
A. Broadly, it is a central body of knowledge.
B. Mechanical engineering got consolidated as a profession for designing, building, and managing machinery.
C. Some key technologies of this revolution are AI and ML, Robots etc.
D. Mechanical engineering will be made much more interdisciplinary with these.
E. These fragments are more evolved in the ongoing industrial revolution.
F. It includes materials, mechanics, thermodynamics, fluid mechanics, and manufacturing.
Which of the following sentences will be the third sentence after rearrangement?
Directions: Rearrange the following six sentences A, B, C, D, E and F in the proper sequence to form a meaningful paragraph and then answer the question given beside.
A. Broadly, it is a central body of knowledge.
B. Mechanical engineering got consolidated as a profession for designing, building, and managing machinery.
C. Some key technologies of this revolution are AI and ML, Robots etc.
D. Mechanical engineering will be made much more interdisciplinary with these.
E. These fragments are more evolved in the ongoing industrial revolution.
F. It includes materials, mechanics, thermodynamics, fluid mechanics, and manufacturing.
Which of the following sentences will be the first sentence after rearrangement?
Directions: Rearrange the following five sentences A, B, C, D and E in the proper sequence to form a meaningful paragraph and then answer the question given beside.
A. Such was the respect she garnered for her medal-winning exploits at the Asian level.
B. Additionally, it busts the patriarchy inherent in many sports hierarchies across India.
C. After she retired from track-and-field, she evolved as a coach, groomed fresh talent and kept an eye on the grassroots.
D. Decades ago, when P.T. Usha travelled by the Madras-Mangalore Mail, her employers, the Railways, permitted an unscheduled stop at her hometown Payyoli in North Kerala.
E. Her latest appointment as president of the Indian Olympic Association (IOA) comes with a surfeit of goodwill.
What will be the position of statement B after the rearrangement of sentences?
Directions: In the given question, a word has been mentioned and there are three ways in which the word has been used in either similar or different ways. You are required to check which of the sentences have correctly used the highlighted word, and mark that as your answer.
Vulnerable
I. The students were in a vulnerable position since they did not have any other alternative.
II. The new home is meant for vulnerable youths and adults who are in need of love and care.
III. Sachin Tendulkar saw India off from that vulnerable position to a thumping victory over the world champion Australia in the Tri-nation tournament.
Directions: In each of the questions below, a sentence is given with one word highlighted in underline. From the given options, identify the sentence which expresses a meaning opposite to the given sentence, with the highlighted word replaced by a word of the opposite meaning.
They have removed provisions related to adultery in the Indian Penal Code and the Code of Criminal Procedure.
Find out whether there is any grammatical error in below sentence.
Everyone knows / that the leopard is / faster / of all animals.
Find out whether there is any grammatical error in below sentence.
None of two girls / who were present / appeared to be inclined / to listen to sane advice.
Directions: Study the given information carefully to answer the question that follows:
There are two companies A and B. Both companies produce all the four different products viz. Televisions, Refrigerators, Air Conditioners, and Microwaves. Company A produces a total of 450 products. The ratio of the total products produced by Company A and Company B is 9 : 7. 20% of the products produced by Company B are Televisions and 30% are Microwaves. One-fifth of the remaining products produced by Company B are Air Conditioners. 50% of the products produced by Company A are Refrigerators and 20% are Microwaves. One-third of the remaining products produced by Company A are Air Conditioners.
What is the ratio of the number of Microwaves produced by Company B to that by Company A?
Directions: Study the given information carefully to answer the question that follows:
There are two companies A and B. Both companies produce all the four different products viz. Televisions, Refrigerators, Air Conditioners, and Microwaves. Company A produces a total of 450 products. The ratio of the total products produced by Company A and Company B is 9 : 7. 20% of the products produced by Company B are Televisions and 30% are Microwaves. One-fifth of the remaining products produced by Company B are Air Conditioners. 50% of the products produced by Company A are Refrigerators and 20% are Microwaves. One-third of the remaining products produced by Company A are Air Conditioners.
What is the difference between the number of Microwaves produced by Company B and the number of Televisions produced by Company A?
Study the following information carefully and answers the questions given below.
In a country a total of 6600 cars launched in two categories SUVs and Sedan available in four variants – Petrol, Diesel, Electric and Hydrogen. The ratio of the total number of SUVs cars and Sedan cars are 11 : 9. The number of SUVs of Petrol variant is 60 less than 2/11 of the total number of SUVs. The number of SUVs of Electric variant is 1/4th more than the number of SUVs of Petrol variant. The number of SUVs of Diesel variant is 250 more than the number of Sedans in Electric variant. Total number of Sedans of Diesel variant and Hydrogen variant is 1420. Total number of cars of Petrol variant is 1300. Number of Diesel Sedan is 250 less than the number of Electric Sedan. Number of SUVs of Hydrogen variant is 80 more than 30 10/33% of the total number of SUVs
Find the number of Petrol SUVs and Electric SUVs together are what percentage of the total number of SUVs? (Approximately).
Study the following information carefully and answers the questions given below.
In a country a total of 6600 cars launched in two categories SUVs and Sedan available in four variants – Petrol, Diesel, Electric and Hydrogen. The ratio of the total number of SUVs cars and Sedan cars are 11 : 9. The number of SUVs of Petrol variant is 60 less than 2/11 of the total number of SUVs. The number of SUVs of Electric variant is 1/4th more than the number of SUVs of Petrol variant. The number of SUVs of Diesel variant is 250 more than the number of Sedans in Electric variant. Total number of Sedans of Diesel variant and Hydrogen variant is 1420. Total number of cars of Petrol variant is 1300. Number of Diesel Sedan is 250 less than the number of Electric Sedan. Number of SUVs of Hydrogen variant is 80 more than 30 10/33% of the total number of SUVs
Find the ratio of the number of Petrol SUVs and Diesel SUVs together to the number of Sedans in the same variant together?
Study the following information carefully and answers the questions given below.
In a country a total of 6600 cars launched in two categories SUVs and Sedan available in four variants – Petrol, Diesel, Electric and Hydrogen. The ratio of the total number of SUVs cars and Sedan cars are 11 : 9. The number of SUVs of Petrol variant is 60 less than 2/11 of the total number of SUVs. The number of SUVs of Electric variant is 1/4th more than the number of SUVs of Petrol variant. The number of SUVs of Diesel variant is 250 more than the number of Sedans in Electric variant. Total number of Sedans of Diesel variant and Hydrogen variant is 1420. Total number of cars of Petrol variant is 1300. Number of Diesel Sedan is 250 less than the number of Electric Sedan. Number of SUVs of Hydrogen variant is 80 more than 30 10/33% of the total number of SUVs
Find the Hydrogen Sedan and Electric Sedan together is what percentage of the number of SUVs of Petrol and Diesel variant together? (Upto 2 decimal point)
Study the following information carefully and answers the questions given below.
Quantity I: Find the volume of the cone whose diameter is 24 cm and the height of the cone is 54.2 cm?
Quantity II: Find the volume of the sphere, whose diameter is of the length 25 cm.
Directions: In the following question, two equations numbered I and II are given. You have to solve both the equations and give the answer.
Following questions contain two statements as statement I and statement II. You have to determine which statement/s is/are necessary to answer the question and give answer.
A box contains 20 gloves of three different colours red, green and blue. If two gloves are picked from the bag. Then find what will be the probability that one glove is green and other glove is blue?
Statement I: The probability of choosing two green gloves from the box is 1/19.
Statement II: The ratio of the red gloves to blue gloves is 2 : 3 respectively.
Container X contains 141.7 litres of milk and water in the ratio 12 : 1. Another container Y contains milk and water in the ratio of 11 : 1. If the mixtures of both the containers are mixed in another container, the respective ratio becomes 23 : 2. Find the amount of new mixture formed?
A man completes his journey of 1800 km by three modes of transportation. Ratio of the times of journey of bus, car and scooter are 3 : 1 : 4 and the ratio of the speeds are in the ratio of 1 : 5 : 3 respectively. If his final average speed is 25 km/hr then find the difference between the distance covered by car and scooter?
Important Questions for PFRDA Assistant Manager Phase 1 Mock Test - 2 (Paper 1)
PFRDA Assistant Manager Phase 1 Mock Test - 2 (Paper 1) MCQs with Answers
Online Tests for PFRDA Assistant Manager Phase 1 Mock Test - 2 (Paper 1)
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