Aptitude is defined as an individual's innate ability to ___ and ___ a skill.

Acquire and master

True or False: Aptitude and interest are synonymous.

False. Interest refers to enthusiasm or attention towards a field without necessarily having the ability to excel in it.

A civil servant should possess essential aptitudes such as ___ and ___ skills.

Communication and leadership

Fill in the blank: Aptitude is the natural inclination for effectively ___ specific skills.

Learning

What is the significance of integrity in public service?

It ensures consistency between thoughts, words, and actions, guided by conscience.

True or False: Attitude is less critical than aptitude for achieving success.

False. While both are important, attitude can often be more critical for success.

Fill in the blank: The Nolan Principles emphasize ___, accountability, and transparency.

Selflessness

What are the key values outlined by the 10th Report of the Second Administrative Reforms Commission?

Integrity, impartiality, objectivity, and dedication to public service.

True or False: Procedural fairness means that public servants' decisions must be biased to ensure efficiency.

False. Procedural fairness requires decisions to be reasonable, fair, and just, without bias.

Fill in the blank: Civil servants must demonstrate ___ in their decision-making processes.

Objectivity

What does accountability mean for a public servant?

Being answerable to the minister for actions and ensuring adherence to laws and policies.

Fill in the blank: Avoidance of conflict of interest is essential to maintain ___ in public service.

Impartiality

True or False: Empathy is not considered a fundamental value for civil servants.

False. Empathy is essential for understanding and sharing others' feelings, which is crucial in public service.

What does responsiveness in public service entail?

Familiarizing with government policies and providing timely, professional, and relevant advice.

Fill in the blank: Public servants must treat all individuals with ___, regardless of their background.

Courtesy

What is the role of aptitude in civil services?

Aptitude ensures civil servants can analyze situations, make decisions, and adapt to changing socio-economic conditions.

Aptitude refers to an individual's ___ ability or potential to acquire and master a skill.

Innate

True or False: Aptitude and skill are the same, as both denote the ability to perform tasks effectively.

False. Aptitude denotes potential to develop skills, while skill refers to the actual ability to perform tasks.

What are essential aptitudes that a civil servant should possess?

Communication skills, leadership abilities, critical thinking, resource management, and professionalism.

Impartiality in public service means treating all individuals ___ and without favoritism.

Fairly