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 Page 1


Marketing 
Management 
Product 
Price 
Place 
Promotion 
  
 
Page 2


Marketing 
Management 
Product 
Price 
Place 
Promotion 
  
 
Expected Outcome 
• What is Marketing 
• Differences between marketing & selling 
• Important functions of marketing 
• Role of marketing in the development of the society, 
firm, economy and consumers 
• Marketing mix and its elements 
• Products and its different categories 
• Pricing and factors affecting the same 
• Channels of distribution 
• Major tools of promotion like sales promotion, 
advertising, personal selling and publicity 
You will be able to understand:- 
Page 3


Marketing 
Management 
Product 
Price 
Place 
Promotion 
  
 
Expected Outcome 
• What is Marketing 
• Differences between marketing & selling 
• Important functions of marketing 
• Role of marketing in the development of the society, 
firm, economy and consumers 
• Marketing mix and its elements 
• Products and its different categories 
• Pricing and factors affecting the same 
• Channels of distribution 
• Major tools of promotion like sales promotion, 
advertising, personal selling and publicity 
You will be able to understand:- 
Concept & Definition 
• Exchange of goods and services for money or 
something of value to them 
• Meeting needs profitably 
• Identify a need and satisfy it 
• Philip Kotler 
– Marketing is a social process by which individual 
groups obtain what they need and want through 
creating offerings and freely exchange products 
and services of value with others 
 
Page 4


Marketing 
Management 
Product 
Price 
Place 
Promotion 
  
 
Expected Outcome 
• What is Marketing 
• Differences between marketing & selling 
• Important functions of marketing 
• Role of marketing in the development of the society, 
firm, economy and consumers 
• Marketing mix and its elements 
• Products and its different categories 
• Pricing and factors affecting the same 
• Channels of distribution 
• Major tools of promotion like sales promotion, 
advertising, personal selling and publicity 
You will be able to understand:- 
Concept & Definition 
• Exchange of goods and services for money or 
something of value to them 
• Meeting needs profitably 
• Identify a need and satisfy it 
• Philip Kotler 
– Marketing is a social process by which individual 
groups obtain what they need and want through 
creating offerings and freely exchange products 
and services of value with others 
 
Modern concept of Marketing 
• Goods 
• Services 
• Ideas 
• Persons 
• Organisation 
• Place 
• Events 
• Experience 
• Properties 
• Information 
WHAT IS MARKETED? 
WHO IS A MARKETER? 
A PERSON WHO TAKES MORE 
ACTIVE PART IN THE PROCESS 
OF EXCHANGE OF GOODS & 
SERVICES 
Concept of 
Marketing 
Identification of 
markets 
Understanding 
needs and wants 
of customers 
Developing 
goods / services 
to satisfy 
customer needs 
Satisfy the 
needs better 
than the 
competitors 
Profit 
maximisation 
Page 5


Marketing 
Management 
Product 
Price 
Place 
Promotion 
  
 
Expected Outcome 
• What is Marketing 
• Differences between marketing & selling 
• Important functions of marketing 
• Role of marketing in the development of the society, 
firm, economy and consumers 
• Marketing mix and its elements 
• Products and its different categories 
• Pricing and factors affecting the same 
• Channels of distribution 
• Major tools of promotion like sales promotion, 
advertising, personal selling and publicity 
You will be able to understand:- 
Concept & Definition 
• Exchange of goods and services for money or 
something of value to them 
• Meeting needs profitably 
• Identify a need and satisfy it 
• Philip Kotler 
– Marketing is a social process by which individual 
groups obtain what they need and want through 
creating offerings and freely exchange products 
and services of value with others 
 
Modern concept of Marketing 
• Goods 
• Services 
• Ideas 
• Persons 
• Organisation 
• Place 
• Events 
• Experience 
• Properties 
• Information 
WHAT IS MARKETED? 
WHO IS A MARKETER? 
A PERSON WHO TAKES MORE 
ACTIVE PART IN THE PROCESS 
OF EXCHANGE OF GOODS & 
SERVICES 
Concept of 
Marketing 
Identification of 
markets 
Understanding 
needs and wants 
of customers 
Developing 
goods / services 
to satisfy 
customer needs 
Satisfy the 
needs better 
than the 
competitors 
Profit 
maximisation 
Features of marketing 
Needs and wants 
• Needs – Basic human requirements like food, shelter, clothing 
• Wants – demand of specific products 
• Needs give rise to wants 
Creating a market offering 
• Developed after analysis of needs and preferences of potential customers 
Customer value 
• At a profit.  Customers are made to prefer the products in relation to the 
competing products 
Exchange mechanism 
• Essence of marketing 
• Exchange of goods & services for money or something value to them 
• Conditions for exchange 
• Two parties | each to have something of value to be exchanged | ability to 
communicate and deliver the product or services | freedom to accept or reject 
the offer | willing to enter into transactions 
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FAQs on PPT - Marketing Management - Business Studies (BST) Class 12 - Commerce

1. What is marketing management in commerce?
Ans. Marketing management in commerce refers to the process of planning, organizing, implementing, and controlling marketing strategies and activities to achieve the organization's goals and objectives. It involves analyzing market trends, identifying target customers, developing marketing plans, and monitoring the success of marketing campaigns.
2. How does marketing management contribute to business success?
Ans. Marketing management plays a crucial role in business success by helping organizations identify customer needs, create value propositions, and effectively communicate and deliver products or services to target customers. It helps businesses differentiate themselves from competitors, build brand reputation, increase customer loyalty, and ultimately drive sales and profitability.
3. What are the key components of marketing management?
Ans. The key components of marketing management include market research, strategic planning, product development, pricing, promotion, distribution, and customer relationship management. These components work together to identify customer needs, develop products or services, determine pricing strategies, create promotional campaigns, and establish effective distribution channels.
4. How does marketing management impact customer satisfaction?
Ans. Marketing management focuses on understanding customer needs, preferences, and expectations. By effectively meeting these requirements, marketing management plays a vital role in enhancing customer satisfaction. It helps businesses develop products that meet customer needs, deliver superior customer service, and build strong customer relationships, leading to higher levels of satisfaction and loyalty.
5. What are the challenges faced by marketing managers in today's competitive market?
Ans. Marketing managers face several challenges in today's competitive market, including rapidly changing consumer behavior, increased competition, technological advancements, globalization, and evolving market trends. They must adapt to these challenges by staying updated with market dynamics, leveraging digital marketing tools, developing innovative strategies, and continuously monitoring and adjusting marketing activities to remain competitive and achieve business success.
53 videos|206 docs|49 tests
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