Class 12 Business Studies Official Sample Question Paper (2020-21) | Business Studies (BST) Class 12 - Commerce PDF Download

 Page 1


1 
 
 
 
 
CLASS XII 
BUSINESS STUDIES 
           SAMPLE QUESTION PAPER 2020-21 
  MM – 80                                                                                    TIME: 3 HOURS 
 
    
        
 
General instructions: 
1 This question paper contains 34 questions. 
2. Marks are indicated against each question. 
3. Answer should be brief and to the point. 
4. Answers to the questions carrying 3 marks may be from 50 to 75 worlds. 
5. Answers to the questions carrying 4 marks may be about 150 worlds. 
6. Answers to the questions carrying 6 marks may be about 200 worlds. 
7. Attempt all parts of the questions together. 
 
1. ------------------------- is the process of dividing work into manageable activities and then 
grouping the activities which are similar in nature.  
A.   Coordination                                                             B. Departmentalisation   
C. Organisation Structure                                              D. Delegation of authority  
1  
2. Even Though the political conditions vary from country to country, they impact the 
sentiment of an investor in the business, if the instability of the political conditions cause 
uncertainty and make it difficult for him to predict the future. Which feature of the 
Business environment is being highlighted in the above statement? 
 A. Specific and general forces                                           B. Dynamic nature 
 C. Relativity                                                                          D. All the above. 
 1 
Page 2


1 
 
 
 
 
CLASS XII 
BUSINESS STUDIES 
           SAMPLE QUESTION PAPER 2020-21 
  MM – 80                                                                                    TIME: 3 HOURS 
 
    
        
 
General instructions: 
1 This question paper contains 34 questions. 
2. Marks are indicated against each question. 
3. Answer should be brief and to the point. 
4. Answers to the questions carrying 3 marks may be from 50 to 75 worlds. 
5. Answers to the questions carrying 4 marks may be about 150 worlds. 
6. Answers to the questions carrying 6 marks may be about 200 worlds. 
7. Attempt all parts of the questions together. 
 
1. ------------------------- is the process of dividing work into manageable activities and then 
grouping the activities which are similar in nature.  
A.   Coordination                                                             B. Departmentalisation   
C. Organisation Structure                                              D. Delegation of authority  
1  
2. Even Though the political conditions vary from country to country, they impact the 
sentiment of an investor in the business, if the instability of the political conditions cause 
uncertainty and make it difficult for him to predict the future. Which feature of the 
Business environment is being highlighted in the above statement? 
 A. Specific and general forces                                           B. Dynamic nature 
 C. Relativity                                                                          D. All the above. 
 1 
2 
 
3. “Any one can be called a manager irrespective of the educational qualification possessed.” 
Identify the characteristic of the profession that Management does not fulfil in the 
statement being discussed above. 
A. Ethical code of Conduct                                           B. Professional Association 
C. Restricted Entry                                                       D. Service Motive 
 1 
4. “Even after opening up of the Indian economy in 1991 foreign companies found it 
extremely difficult to cut through the bureaucratic red tape to get permits for doing 
business in India, which created a negative impact on business.”  
Identify the dimension of the business environment which led to creation of the negative 
impact on business. 
  A. Social Environment                                               B.  Technological                    
  C. Political Environment                                                 D. Legal Environment    
 
 1 
5. Name the process of working with and through others to effectively achieve 
organisational objectives by efficiently using limited resources in a changing 
environment.  
A. Management                                                              B. Planning    
C. Organising                                                                    D. Controlling. 
 1 
6. “The increase in the demand for many Ayurvedic medicines, Health products and 
services in the past few months, is related to the need for building immunity and an 
increased awareness for health care due to the spread of Corona virus.” Identify the 
feature of business environment being described above. 
A. Specific and general forces                                                        B. Interrelatedness 
C. Relativity                                                                                         D. None of the above 
     
 1 
Page 3


1 
 
 
 
 
CLASS XII 
BUSINESS STUDIES 
           SAMPLE QUESTION PAPER 2020-21 
  MM – 80                                                                                    TIME: 3 HOURS 
 
    
        
 
General instructions: 
1 This question paper contains 34 questions. 
2. Marks are indicated against each question. 
3. Answer should be brief and to the point. 
4. Answers to the questions carrying 3 marks may be from 50 to 75 worlds. 
5. Answers to the questions carrying 4 marks may be about 150 worlds. 
6. Answers to the questions carrying 6 marks may be about 200 worlds. 
7. Attempt all parts of the questions together. 
 
1. ------------------------- is the process of dividing work into manageable activities and then 
grouping the activities which are similar in nature.  
A.   Coordination                                                             B. Departmentalisation   
C. Organisation Structure                                              D. Delegation of authority  
1  
2. Even Though the political conditions vary from country to country, they impact the 
sentiment of an investor in the business, if the instability of the political conditions cause 
uncertainty and make it difficult for him to predict the future. Which feature of the 
Business environment is being highlighted in the above statement? 
 A. Specific and general forces                                           B. Dynamic nature 
 C. Relativity                                                                          D. All the above. 
 1 
2 
 
3. “Any one can be called a manager irrespective of the educational qualification possessed.” 
Identify the characteristic of the profession that Management does not fulfil in the 
statement being discussed above. 
A. Ethical code of Conduct                                           B. Professional Association 
C. Restricted Entry                                                       D. Service Motive 
 1 
4. “Even after opening up of the Indian economy in 1991 foreign companies found it 
extremely difficult to cut through the bureaucratic red tape to get permits for doing 
business in India, which created a negative impact on business.”  
Identify the dimension of the business environment which led to creation of the negative 
impact on business. 
  A. Social Environment                                               B.  Technological                    
  C. Political Environment                                                 D. Legal Environment    
 
 1 
5. Name the process of working with and through others to effectively achieve 
organisational objectives by efficiently using limited resources in a changing 
environment.  
A. Management                                                              B. Planning    
C. Organising                                                                    D. Controlling. 
 1 
6. “The increase in the demand for many Ayurvedic medicines, Health products and 
services in the past few months, is related to the need for building immunity and an 
increased awareness for health care due to the spread of Corona virus.” Identify the 
feature of business environment being described above. 
A. Specific and general forces                                                        B. Interrelatedness 
C. Relativity                                                                                         D. None of the above 
     
 1 
3 
 
7. Which of the following is not an element of social environment? 
(a)  A. Birth and Death rate                                   B. Constitution of the country 
(c)   C. Population Shifts                                                 D. Life expectancy  
 1 
8. ‘Even where members of a department willingly cooperate and work, a manager has to 
coordinate the efforts of different people in a conscious manner.’ Identify the 
characteristic of coordination discussed above. 
 A. Coordination ensures unity of action            
 B.   Coordination is a deliberate function  
 C. Coordination is a continuous process            
 D. Coordination is an all-pervasive function 
 
 1 
9. Name the function of management which helps in the formulation of future plans, in 
the light of the problems that were identified and thus, helps in better planning in the 
future period.  
A. Planning                                                                                         B. Organising 
C. Directing                                                                                        D. Controlling 
 
 1 
10. Identify an important principle of management control in which only significant 
deviations which go beyond the permissible limit should be brought to the notice 
of management. 
A. Management by control                                        B.  Control by exception 
C. Critical point control                                                     D.  (a)&(b) 
                                                    
 
1  
Page 4


1 
 
 
 
 
CLASS XII 
BUSINESS STUDIES 
           SAMPLE QUESTION PAPER 2020-21 
  MM – 80                                                                                    TIME: 3 HOURS 
 
    
        
 
General instructions: 
1 This question paper contains 34 questions. 
2. Marks are indicated against each question. 
3. Answer should be brief and to the point. 
4. Answers to the questions carrying 3 marks may be from 50 to 75 worlds. 
5. Answers to the questions carrying 4 marks may be about 150 worlds. 
6. Answers to the questions carrying 6 marks may be about 200 worlds. 
7. Attempt all parts of the questions together. 
 
1. ------------------------- is the process of dividing work into manageable activities and then 
grouping the activities which are similar in nature.  
A.   Coordination                                                             B. Departmentalisation   
C. Organisation Structure                                              D. Delegation of authority  
1  
2. Even Though the political conditions vary from country to country, they impact the 
sentiment of an investor in the business, if the instability of the political conditions cause 
uncertainty and make it difficult for him to predict the future. Which feature of the 
Business environment is being highlighted in the above statement? 
 A. Specific and general forces                                           B. Dynamic nature 
 C. Relativity                                                                          D. All the above. 
 1 
2 
 
3. “Any one can be called a manager irrespective of the educational qualification possessed.” 
Identify the characteristic of the profession that Management does not fulfil in the 
statement being discussed above. 
A. Ethical code of Conduct                                           B. Professional Association 
C. Restricted Entry                                                       D. Service Motive 
 1 
4. “Even after opening up of the Indian economy in 1991 foreign companies found it 
extremely difficult to cut through the bureaucratic red tape to get permits for doing 
business in India, which created a negative impact on business.”  
Identify the dimension of the business environment which led to creation of the negative 
impact on business. 
  A. Social Environment                                               B.  Technological                    
  C. Political Environment                                                 D. Legal Environment    
 
 1 
5. Name the process of working with and through others to effectively achieve 
organisational objectives by efficiently using limited resources in a changing 
environment.  
A. Management                                                              B. Planning    
C. Organising                                                                    D. Controlling. 
 1 
6. “The increase in the demand for many Ayurvedic medicines, Health products and 
services in the past few months, is related to the need for building immunity and an 
increased awareness for health care due to the spread of Corona virus.” Identify the 
feature of business environment being described above. 
A. Specific and general forces                                                        B. Interrelatedness 
C. Relativity                                                                                         D. None of the above 
     
 1 
3 
 
7. Which of the following is not an element of social environment? 
(a)  A. Birth and Death rate                                   B. Constitution of the country 
(c)   C. Population Shifts                                                 D. Life expectancy  
 1 
8. ‘Even where members of a department willingly cooperate and work, a manager has to 
coordinate the efforts of different people in a conscious manner.’ Identify the 
characteristic of coordination discussed above. 
 A. Coordination ensures unity of action            
 B.   Coordination is a deliberate function  
 C. Coordination is a continuous process            
 D. Coordination is an all-pervasive function 
 
 1 
9. Name the function of management which helps in the formulation of future plans, in 
the light of the problems that were identified and thus, helps in better planning in the 
future period.  
A. Planning                                                                                         B. Organising 
C. Directing                                                                                        D. Controlling 
 
 1 
10. Identify an important principle of management control in which only significant 
deviations which go beyond the permissible limit should be brought to the notice 
of management. 
A. Management by control                                        B.  Control by exception 
C. Critical point control                                                     D.  (a)&(b) 
                                                    
 
1  
4 
 
11.  ___________________________is the process by which the manager brings order out of 
chaos, removes conflict among people over work or responsibility sharing and 
creates an environment suitable for teamwork.  
A. Planning                                                                B. Organising 
       C.   Staffing                                                                    D. Controlling 
                                                                       OR 
---------------------------------- ensures that the heads of separate business units in the 
organisation are responsible for profit or loss of their unit and have authority over it. 
A. Span of management                                             B. Divisional Structure  
C. Functional structure                                              D. Hierarchy of Authority. 
 1 
12. Match the concept of marketing in Column I with their respective definition in Column 
II                                               
COLUMN – I  
COLUMN – II 
A) Product Concept  i. relates to maintaining high quality of the product 
B) Selling 
Concept        
ii relates to satisfying customer needs 
C) Marketing 
Concept  
iii. relates to aggressively persuading buyer to purchase the 
product 
            
A. i,ii,iii                                                                               B.  ii,i,iii            
B.  iii,ii,i                                                                              D.  i,iii,ii 
                                                                    OR 
In order to get feedback about its recently launched immunity boosting ayurvedic 
medicine, Atulya limited conducted an online survey using a questionnaire, to gather 
customer views and opinions. Identify the marketing function being used by Atulya 
 1 
 
Page 5


1 
 
 
 
 
CLASS XII 
BUSINESS STUDIES 
           SAMPLE QUESTION PAPER 2020-21 
  MM – 80                                                                                    TIME: 3 HOURS 
 
    
        
 
General instructions: 
1 This question paper contains 34 questions. 
2. Marks are indicated against each question. 
3. Answer should be brief and to the point. 
4. Answers to the questions carrying 3 marks may be from 50 to 75 worlds. 
5. Answers to the questions carrying 4 marks may be about 150 worlds. 
6. Answers to the questions carrying 6 marks may be about 200 worlds. 
7. Attempt all parts of the questions together. 
 
1. ------------------------- is the process of dividing work into manageable activities and then 
grouping the activities which are similar in nature.  
A.   Coordination                                                             B. Departmentalisation   
C. Organisation Structure                                              D. Delegation of authority  
1  
2. Even Though the political conditions vary from country to country, they impact the 
sentiment of an investor in the business, if the instability of the political conditions cause 
uncertainty and make it difficult for him to predict the future. Which feature of the 
Business environment is being highlighted in the above statement? 
 A. Specific and general forces                                           B. Dynamic nature 
 C. Relativity                                                                          D. All the above. 
 1 
2 
 
3. “Any one can be called a manager irrespective of the educational qualification possessed.” 
Identify the characteristic of the profession that Management does not fulfil in the 
statement being discussed above. 
A. Ethical code of Conduct                                           B. Professional Association 
C. Restricted Entry                                                       D. Service Motive 
 1 
4. “Even after opening up of the Indian economy in 1991 foreign companies found it 
extremely difficult to cut through the bureaucratic red tape to get permits for doing 
business in India, which created a negative impact on business.”  
Identify the dimension of the business environment which led to creation of the negative 
impact on business. 
  A. Social Environment                                               B.  Technological                    
  C. Political Environment                                                 D. Legal Environment    
 
 1 
5. Name the process of working with and through others to effectively achieve 
organisational objectives by efficiently using limited resources in a changing 
environment.  
A. Management                                                              B. Planning    
C. Organising                                                                    D. Controlling. 
 1 
6. “The increase in the demand for many Ayurvedic medicines, Health products and 
services in the past few months, is related to the need for building immunity and an 
increased awareness for health care due to the spread of Corona virus.” Identify the 
feature of business environment being described above. 
A. Specific and general forces                                                        B. Interrelatedness 
C. Relativity                                                                                         D. None of the above 
     
 1 
3 
 
7. Which of the following is not an element of social environment? 
(a)  A. Birth and Death rate                                   B. Constitution of the country 
(c)   C. Population Shifts                                                 D. Life expectancy  
 1 
8. ‘Even where members of a department willingly cooperate and work, a manager has to 
coordinate the efforts of different people in a conscious manner.’ Identify the 
characteristic of coordination discussed above. 
 A. Coordination ensures unity of action            
 B.   Coordination is a deliberate function  
 C. Coordination is a continuous process            
 D. Coordination is an all-pervasive function 
 
 1 
9. Name the function of management which helps in the formulation of future plans, in 
the light of the problems that were identified and thus, helps in better planning in the 
future period.  
A. Planning                                                                                         B. Organising 
C. Directing                                                                                        D. Controlling 
 
 1 
10. Identify an important principle of management control in which only significant 
deviations which go beyond the permissible limit should be brought to the notice 
of management. 
A. Management by control                                        B.  Control by exception 
C. Critical point control                                                     D.  (a)&(b) 
                                                    
 
1  
4 
 
11.  ___________________________is the process by which the manager brings order out of 
chaos, removes conflict among people over work or responsibility sharing and 
creates an environment suitable for teamwork.  
A. Planning                                                                B. Organising 
       C.   Staffing                                                                    D. Controlling 
                                                                       OR 
---------------------------------- ensures that the heads of separate business units in the 
organisation are responsible for profit or loss of their unit and have authority over it. 
A. Span of management                                             B. Divisional Structure  
C. Functional structure                                              D. Hierarchy of Authority. 
 1 
12. Match the concept of marketing in Column I with their respective definition in Column 
II                                               
COLUMN – I  
COLUMN – II 
A) Product Concept  i. relates to maintaining high quality of the product 
B) Selling 
Concept        
ii relates to satisfying customer needs 
C) Marketing 
Concept  
iii. relates to aggressively persuading buyer to purchase the 
product 
            
A. i,ii,iii                                                                               B.  ii,i,iii            
B.  iii,ii,i                                                                              D.  i,iii,ii 
                                                                    OR 
In order to get feedback about its recently launched immunity boosting ayurvedic 
medicine, Atulya limited conducted an online survey using a questionnaire, to gather 
customer views and opinions. Identify the marketing function being used by Atulya 
 1 
 
5 
 
Limited: 
A. Standardisation                                         B. Product Designing 
C. Customer support service                       D. Gathering and analyzing market information 
 Read the following text and answer question No.13-16 on the basis of the same: 
ISQAA SOLAR limited is searching options to raise ?20,000 crores from the primary 
market for diversification and modernisation of existing projects. It hired the services of a 
renowned financial consultancy firm, DHAN LAXMI PVT. LTD. for suggesting options for 
the same. DHAN LAXMI PVT. LTD. suggested a list of options to the Board of Directors of 
the company. It was decided that for the immediate requirement of ?1500 crores the 
company will give a privilege to existing shareholders to subscribe to a new issue of 
shares according to the terms and conditions of the company. ?4500 crores would be 
raised by allotment of securities to a consortium of financial institutions, instead of 
inviting subscription from the public by making a direct appeal to investors to raise 
capital. It was further decided to raise capital to the tune of ?6000 crores through an 
issuing house. All these options were accepted by the Board of Directors. The Board 
further decided to raise ?8,000 crores through the on-line system of the stock exchange 
by entering into an agreement with the exchange.   
 1 
13. Identify the method of floatation of new issues in the primary market, not taken up by 
ISQAA SOLAR LTD.                                                                                                                
A. Offer for sale                                                                 B.  Rights issue 
C. E-IPO                                                                               D. Offer through prospectus 
 1 
14.  “?4500 crores would be raised by allotment of securities to a consortium of financial 
institutions, instead of inviting subscription from the public by making a direct appeal to 
investors to raise capital.’’  Identify the method of floatation of new issues in the primary 
market being discussed above, which the company has decided to use.   
A.  Offer for sale                                                                B. Private placement        
C. Right Issue                                                                     D.  Offer through Prospectus 
 1 
15. Identify the reason which has made the firm raise funds from the institutional investors. 
A. It helps to raise funds quickly                                    B. It is not expensive 
C.  Both a & b                                                                     D. None of the above. 
 1