Page 1
ANSWERS OF MODEL TEST PAPER 1
PAPER 6B: STRATEGIC MANAGEMENT
PART I
1. (A) (i) (a) (ii) (b) (iii) (c) (iv) (b) (v) (c)
(B) (i) (c) (ii) (b) (iii) (b)
PART II
1. (a) Swati operates at the functional level of management, specifically as the
marketing manager at a software company. Functional managers like
Swati oversee specific departments or functions within an organization,
such as marketing, finance, or operations. Their primary responsibilities
include implementing corporate strategies and policies within their area
of expertise and ensuring that daily operations are conducted efficiently
and effectively.
In Swati's case, as a marketing manager, her role involves developing
and executing marketing strategies for the company's products. This
includes leading a team of marketing professionals, collaborating with
product development and sales teams, and analyzing market trends and
customer feedback to refine strategies. By working closely with these
teams, Swati ensures that the company's products are effectively
promoted in the market and that marketing efforts align with overall
business goals.
Functional managers like Swati play a critical role in the organization by
bridging the gap between corporate strategy and daily operations. They
are responsible for translating high-level strategic goals into actionable
plans for their departments and ensuring that these plans are executed
effectively. Additionally, they are often key decision-makers within their
areas of responsibility, making strategic choices that impact on the
company's success. Overall, Swati's role as a marketing manager
exemplifies the importance of functional managers in driving the success
of their organizations.
(b) The PESTLE framework can help ABC Corp assess the external factors
affecting its decision to expand into a new country by considering the
following aspects:
• Political Factors: These include the stability of the government,
government policies on foreign investment, trade agreements, and
regulatory frameworks. By analyzing these factors, ABC Corp can
assess the political risks associated with entering the new market.
• Economic Factors: Economic factors such as GDP growth rate,
inflation rate, exchange rates, and economic stability can impact ABC
Corp's decision. By analyzing these factors, the company can
583
Page 2
ANSWERS OF MODEL TEST PAPER 1
PAPER 6B: STRATEGIC MANAGEMENT
PART I
1. (A) (i) (a) (ii) (b) (iii) (c) (iv) (b) (v) (c)
(B) (i) (c) (ii) (b) (iii) (b)
PART II
1. (a) Swati operates at the functional level of management, specifically as the
marketing manager at a software company. Functional managers like
Swati oversee specific departments or functions within an organization,
such as marketing, finance, or operations. Their primary responsibilities
include implementing corporate strategies and policies within their area
of expertise and ensuring that daily operations are conducted efficiently
and effectively.
In Swati's case, as a marketing manager, her role involves developing
and executing marketing strategies for the company's products. This
includes leading a team of marketing professionals, collaborating with
product development and sales teams, and analyzing market trends and
customer feedback to refine strategies. By working closely with these
teams, Swati ensures that the company's products are effectively
promoted in the market and that marketing efforts align with overall
business goals.
Functional managers like Swati play a critical role in the organization by
bridging the gap between corporate strategy and daily operations. They
are responsible for translating high-level strategic goals into actionable
plans for their departments and ensuring that these plans are executed
effectively. Additionally, they are often key decision-makers within their
areas of responsibility, making strategic choices that impact on the
company's success. Overall, Swati's role as a marketing manager
exemplifies the importance of functional managers in driving the success
of their organizations.
(b) The PESTLE framework can help ABC Corp assess the external factors
affecting its decision to expand into a new country by considering the
following aspects:
• Political Factors: These include the stability of the government,
government policies on foreign investment, trade agreements, and
regulatory frameworks. By analyzing these factors, ABC Corp can
assess the political risks associated with entering the new market.
• Economic Factors: Economic factors such as GDP growth rate,
inflation rate, exchange rates, and economic stability can impact ABC
Corp's decision. By analyzing these factors, the company can
583
understand the economic environment of the new market and its
potential impact on business operations.
• Social Factors: Social factors such as cultural norms,
demographics, and lifestyle trends can influence consumer behavior
and demand for ABC Corp's products. Understanding these factors
can help the company tailor its marketing strategies to the new
market.
• Technological Factors: Technological factors such as
infrastructure, technological advancements, and the level of
technology adoption in the new market can impact ABC Corp's
operations. By assessing these factors, the company can determine
the technological requirements for entering the new market.
• Legal Factors: Legal factors such as laws and regulations related to
foreign investment, intellectual property rights, and labor laws can
impact ABC Corp's decision. By analyzing these factors, the company
can ensure compliance with legal requirements in the new market.
• Environmental Factors: Environmental factors such as climate
change, environmental regulations, and sustainability practices can
impact ABC Corp's operations and reputation. By considering these
factors, the company can assess the environmental risks and
opportunities in the new market.
Overall, the PESTLE framework can provide ABC Corp with a
comprehensive analysis of the external factors that could impact its
decision to expand into a new country, helping the company make
informed and strategic decisions.
(c) To help the small manufacturing company navigate its digital
transformation successfully, we would recommend the following
strategy:
1. Begin at the top: The leadership team should be united and
committed to the digital transformation. They should communicate a
clear vision for the future of the company and lead by example.
2. Ensure that the change is necessary and desired: Before
implementing any changes, the company should assess its current
state and identify areas where digital transformation can add value.
It's important to involve employees in this process to ensure their buy-
in.
3. Reduce disruption: Employee perceptions of change can vary, so
it's important to minimize disruption. This can be done by
communicating early and often about the changes, providing training
and support for employees, and empowering change agents within
the organization.
584
Page 3
ANSWERS OF MODEL TEST PAPER 1
PAPER 6B: STRATEGIC MANAGEMENT
PART I
1. (A) (i) (a) (ii) (b) (iii) (c) (iv) (b) (v) (c)
(B) (i) (c) (ii) (b) (iii) (b)
PART II
1. (a) Swati operates at the functional level of management, specifically as the
marketing manager at a software company. Functional managers like
Swati oversee specific departments or functions within an organization,
such as marketing, finance, or operations. Their primary responsibilities
include implementing corporate strategies and policies within their area
of expertise and ensuring that daily operations are conducted efficiently
and effectively.
In Swati's case, as a marketing manager, her role involves developing
and executing marketing strategies for the company's products. This
includes leading a team of marketing professionals, collaborating with
product development and sales teams, and analyzing market trends and
customer feedback to refine strategies. By working closely with these
teams, Swati ensures that the company's products are effectively
promoted in the market and that marketing efforts align with overall
business goals.
Functional managers like Swati play a critical role in the organization by
bridging the gap between corporate strategy and daily operations. They
are responsible for translating high-level strategic goals into actionable
plans for their departments and ensuring that these plans are executed
effectively. Additionally, they are often key decision-makers within their
areas of responsibility, making strategic choices that impact on the
company's success. Overall, Swati's role as a marketing manager
exemplifies the importance of functional managers in driving the success
of their organizations.
(b) The PESTLE framework can help ABC Corp assess the external factors
affecting its decision to expand into a new country by considering the
following aspects:
• Political Factors: These include the stability of the government,
government policies on foreign investment, trade agreements, and
regulatory frameworks. By analyzing these factors, ABC Corp can
assess the political risks associated with entering the new market.
• Economic Factors: Economic factors such as GDP growth rate,
inflation rate, exchange rates, and economic stability can impact ABC
Corp's decision. By analyzing these factors, the company can
583
understand the economic environment of the new market and its
potential impact on business operations.
• Social Factors: Social factors such as cultural norms,
demographics, and lifestyle trends can influence consumer behavior
and demand for ABC Corp's products. Understanding these factors
can help the company tailor its marketing strategies to the new
market.
• Technological Factors: Technological factors such as
infrastructure, technological advancements, and the level of
technology adoption in the new market can impact ABC Corp's
operations. By assessing these factors, the company can determine
the technological requirements for entering the new market.
• Legal Factors: Legal factors such as laws and regulations related to
foreign investment, intellectual property rights, and labor laws can
impact ABC Corp's decision. By analyzing these factors, the company
can ensure compliance with legal requirements in the new market.
• Environmental Factors: Environmental factors such as climate
change, environmental regulations, and sustainability practices can
impact ABC Corp's operations and reputation. By considering these
factors, the company can assess the environmental risks and
opportunities in the new market.
Overall, the PESTLE framework can provide ABC Corp with a
comprehensive analysis of the external factors that could impact its
decision to expand into a new country, helping the company make
informed and strategic decisions.
(c) To help the small manufacturing company navigate its digital
transformation successfully, we would recommend the following
strategy:
1. Begin at the top: The leadership team should be united and
committed to the digital transformation. They should communicate a
clear vision for the future of the company and lead by example.
2. Ensure that the change is necessary and desired: Before
implementing any changes, the company should assess its current
state and identify areas where digital transformation can add value.
It's important to involve employees in this process to ensure their buy-
in.
3. Reduce disruption: Employee perceptions of change can vary, so
it's important to minimize disruption. This can be done by
communicating early and often about the changes, providing training
and support for employees, and empowering change agents within
the organization.
584
4. Encourage communication: Create channels for employees to ask
questions and provide feedback. Encourage collaboration between
departments to share ideas and innovations. Effective communication
can help alleviate fears and keep everyone aligned.
5. Recognize that change is the norm: Digital transformation is not a
one-time project but an ongoing process. The company should be
prepared to adapt to new technologies and market conditions
continuously.
By following these best practices, the small manufacturing company can
successfully navigate its digital transformation and position itself for
future growth and success.
2. (a) The retail company can develop a strategic approach that is both
proactive and reactive to address the challenge of increasing
competition from online retailers. To achieve this, the company can:
• Proactive Strategy: The company can proactively analyze market
trends and customer preferences to identify opportunities for growth.
For example, it can invest in market research to understand what
customers value in a retail experience and tailor its offerings to meet
those needs. This proactive approach can help the company stay
ahead of competitors and attract new customers.
• Reactive Strategy: In addition to proactive measures, the company
should also be prepared to react to changes in the market
environment. For example, if a competitor launches a new online
shopping platform, the company should quickly assess the impact on
its business and develop a response. This reactive strategy can help
the company adapt to changing market conditions and maintain its
competitiveness.
By combining proactive and reactive strategies, the retail company can
develop a comprehensive approach to addressing the challenge of
increasing competition from online retailers. This approach will allow the
company to capitalize on opportunities for growth while also mitigating
risks and responding to threats in the market.
(b) To target tech-savvy consumers for the new smartphone model, the tech
company can develop a marketing strategy based on customer behavior.
Consumer behaviour may be influenced by a number of things. These
elements can be categorised into the following conceptual domains:
• External Influences: Utilize online platforms and tech forums to
generate buzz around the new smartphone. Partner with tech
influencers and bloggers to review the product and create awareness
among tech-savvy consumers.
• Internal Influences: Appeal to the desire for innovation and
advanced features among tech-savvy consumers. Highlight the
585
Page 4
ANSWERS OF MODEL TEST PAPER 1
PAPER 6B: STRATEGIC MANAGEMENT
PART I
1. (A) (i) (a) (ii) (b) (iii) (c) (iv) (b) (v) (c)
(B) (i) (c) (ii) (b) (iii) (b)
PART II
1. (a) Swati operates at the functional level of management, specifically as the
marketing manager at a software company. Functional managers like
Swati oversee specific departments or functions within an organization,
such as marketing, finance, or operations. Their primary responsibilities
include implementing corporate strategies and policies within their area
of expertise and ensuring that daily operations are conducted efficiently
and effectively.
In Swati's case, as a marketing manager, her role involves developing
and executing marketing strategies for the company's products. This
includes leading a team of marketing professionals, collaborating with
product development and sales teams, and analyzing market trends and
customer feedback to refine strategies. By working closely with these
teams, Swati ensures that the company's products are effectively
promoted in the market and that marketing efforts align with overall
business goals.
Functional managers like Swati play a critical role in the organization by
bridging the gap between corporate strategy and daily operations. They
are responsible for translating high-level strategic goals into actionable
plans for their departments and ensuring that these plans are executed
effectively. Additionally, they are often key decision-makers within their
areas of responsibility, making strategic choices that impact on the
company's success. Overall, Swati's role as a marketing manager
exemplifies the importance of functional managers in driving the success
of their organizations.
(b) The PESTLE framework can help ABC Corp assess the external factors
affecting its decision to expand into a new country by considering the
following aspects:
• Political Factors: These include the stability of the government,
government policies on foreign investment, trade agreements, and
regulatory frameworks. By analyzing these factors, ABC Corp can
assess the political risks associated with entering the new market.
• Economic Factors: Economic factors such as GDP growth rate,
inflation rate, exchange rates, and economic stability can impact ABC
Corp's decision. By analyzing these factors, the company can
583
understand the economic environment of the new market and its
potential impact on business operations.
• Social Factors: Social factors such as cultural norms,
demographics, and lifestyle trends can influence consumer behavior
and demand for ABC Corp's products. Understanding these factors
can help the company tailor its marketing strategies to the new
market.
• Technological Factors: Technological factors such as
infrastructure, technological advancements, and the level of
technology adoption in the new market can impact ABC Corp's
operations. By assessing these factors, the company can determine
the technological requirements for entering the new market.
• Legal Factors: Legal factors such as laws and regulations related to
foreign investment, intellectual property rights, and labor laws can
impact ABC Corp's decision. By analyzing these factors, the company
can ensure compliance with legal requirements in the new market.
• Environmental Factors: Environmental factors such as climate
change, environmental regulations, and sustainability practices can
impact ABC Corp's operations and reputation. By considering these
factors, the company can assess the environmental risks and
opportunities in the new market.
Overall, the PESTLE framework can provide ABC Corp with a
comprehensive analysis of the external factors that could impact its
decision to expand into a new country, helping the company make
informed and strategic decisions.
(c) To help the small manufacturing company navigate its digital
transformation successfully, we would recommend the following
strategy:
1. Begin at the top: The leadership team should be united and
committed to the digital transformation. They should communicate a
clear vision for the future of the company and lead by example.
2. Ensure that the change is necessary and desired: Before
implementing any changes, the company should assess its current
state and identify areas where digital transformation can add value.
It's important to involve employees in this process to ensure their buy-
in.
3. Reduce disruption: Employee perceptions of change can vary, so
it's important to minimize disruption. This can be done by
communicating early and often about the changes, providing training
and support for employees, and empowering change agents within
the organization.
584
4. Encourage communication: Create channels for employees to ask
questions and provide feedback. Encourage collaboration between
departments to share ideas and innovations. Effective communication
can help alleviate fears and keep everyone aligned.
5. Recognize that change is the norm: Digital transformation is not a
one-time project but an ongoing process. The company should be
prepared to adapt to new technologies and market conditions
continuously.
By following these best practices, the small manufacturing company can
successfully navigate its digital transformation and position itself for
future growth and success.
2. (a) The retail company can develop a strategic approach that is both
proactive and reactive to address the challenge of increasing
competition from online retailers. To achieve this, the company can:
• Proactive Strategy: The company can proactively analyze market
trends and customer preferences to identify opportunities for growth.
For example, it can invest in market research to understand what
customers value in a retail experience and tailor its offerings to meet
those needs. This proactive approach can help the company stay
ahead of competitors and attract new customers.
• Reactive Strategy: In addition to proactive measures, the company
should also be prepared to react to changes in the market
environment. For example, if a competitor launches a new online
shopping platform, the company should quickly assess the impact on
its business and develop a response. This reactive strategy can help
the company adapt to changing market conditions and maintain its
competitiveness.
By combining proactive and reactive strategies, the retail company can
develop a comprehensive approach to addressing the challenge of
increasing competition from online retailers. This approach will allow the
company to capitalize on opportunities for growth while also mitigating
risks and responding to threats in the market.
(b) To target tech-savvy consumers for the new smartphone model, the tech
company can develop a marketing strategy based on customer behavior.
Consumer behaviour may be influenced by a number of things. These
elements can be categorised into the following conceptual domains:
• External Influences: Utilize online platforms and tech forums to
generate buzz around the new smartphone. Partner with tech
influencers and bloggers to review the product and create awareness
among tech-savvy consumers.
• Internal Influences: Appeal to the desire for innovation and
advanced features among tech-savvy consumers. Highlight the
585
unique selling points of the new smartphone, such as its cutting-edge
technology, performance, and design.
• Decision Making: Recognize that tech-savvy consumers are early
adopters who value functionality and performance. Provide detailed
specifications and comparisons with other smartphones to help them
make an informed decision.
• Post-decision Processes: Offer excellent customer service and
support to address any technical issues or concerns. Encourage
customers to provide feedback and reviews to build credibility and
trust among tech-savvy consumers.
Figure: Process of consumer behaviour
By understanding the behavior of tech-savvy consumers and aligning the
marketing strategy with their preferences, the tech company can
effectively promote the new smartphone and attract this demographic.
3. (a) To study the market position of rival companies in the energy drink
segment, the strategic manager can use strategic group mapping. This
tool helps identify strategic groups, which consist of rival firms with
similar competitive approaches and positions in the market. The
procedure for implementing strategic group mapping effectively is as
follows:
1. Identify the competitive characteristics that differentiate firms in
the industry typical variables that are price/quality range (high,
medium, low); geographic coverage (local, regional, national,
global); degree of vertical integration (none, partial, full); product-
line breadth (wide, narrow); use of distribution channels (one,
some, all); and degree of service offered (no-frills, limited, full).
2. Plot the firms on a two-variable map using pairs of these
differentiating characteristics.
Purchase and
Post Purchase
Actions
External Factors
Market Stimuli
Environmental
Factors
Internal Factors
Decision
Making
586
Page 5
ANSWERS OF MODEL TEST PAPER 1
PAPER 6B: STRATEGIC MANAGEMENT
PART I
1. (A) (i) (a) (ii) (b) (iii) (c) (iv) (b) (v) (c)
(B) (i) (c) (ii) (b) (iii) (b)
PART II
1. (a) Swati operates at the functional level of management, specifically as the
marketing manager at a software company. Functional managers like
Swati oversee specific departments or functions within an organization,
such as marketing, finance, or operations. Their primary responsibilities
include implementing corporate strategies and policies within their area
of expertise and ensuring that daily operations are conducted efficiently
and effectively.
In Swati's case, as a marketing manager, her role involves developing
and executing marketing strategies for the company's products. This
includes leading a team of marketing professionals, collaborating with
product development and sales teams, and analyzing market trends and
customer feedback to refine strategies. By working closely with these
teams, Swati ensures that the company's products are effectively
promoted in the market and that marketing efforts align with overall
business goals.
Functional managers like Swati play a critical role in the organization by
bridging the gap between corporate strategy and daily operations. They
are responsible for translating high-level strategic goals into actionable
plans for their departments and ensuring that these plans are executed
effectively. Additionally, they are often key decision-makers within their
areas of responsibility, making strategic choices that impact on the
company's success. Overall, Swati's role as a marketing manager
exemplifies the importance of functional managers in driving the success
of their organizations.
(b) The PESTLE framework can help ABC Corp assess the external factors
affecting its decision to expand into a new country by considering the
following aspects:
• Political Factors: These include the stability of the government,
government policies on foreign investment, trade agreements, and
regulatory frameworks. By analyzing these factors, ABC Corp can
assess the political risks associated with entering the new market.
• Economic Factors: Economic factors such as GDP growth rate,
inflation rate, exchange rates, and economic stability can impact ABC
Corp's decision. By analyzing these factors, the company can
583
understand the economic environment of the new market and its
potential impact on business operations.
• Social Factors: Social factors such as cultural norms,
demographics, and lifestyle trends can influence consumer behavior
and demand for ABC Corp's products. Understanding these factors
can help the company tailor its marketing strategies to the new
market.
• Technological Factors: Technological factors such as
infrastructure, technological advancements, and the level of
technology adoption in the new market can impact ABC Corp's
operations. By assessing these factors, the company can determine
the technological requirements for entering the new market.
• Legal Factors: Legal factors such as laws and regulations related to
foreign investment, intellectual property rights, and labor laws can
impact ABC Corp's decision. By analyzing these factors, the company
can ensure compliance with legal requirements in the new market.
• Environmental Factors: Environmental factors such as climate
change, environmental regulations, and sustainability practices can
impact ABC Corp's operations and reputation. By considering these
factors, the company can assess the environmental risks and
opportunities in the new market.
Overall, the PESTLE framework can provide ABC Corp with a
comprehensive analysis of the external factors that could impact its
decision to expand into a new country, helping the company make
informed and strategic decisions.
(c) To help the small manufacturing company navigate its digital
transformation successfully, we would recommend the following
strategy:
1. Begin at the top: The leadership team should be united and
committed to the digital transformation. They should communicate a
clear vision for the future of the company and lead by example.
2. Ensure that the change is necessary and desired: Before
implementing any changes, the company should assess its current
state and identify areas where digital transformation can add value.
It's important to involve employees in this process to ensure their buy-
in.
3. Reduce disruption: Employee perceptions of change can vary, so
it's important to minimize disruption. This can be done by
communicating early and often about the changes, providing training
and support for employees, and empowering change agents within
the organization.
584
4. Encourage communication: Create channels for employees to ask
questions and provide feedback. Encourage collaboration between
departments to share ideas and innovations. Effective communication
can help alleviate fears and keep everyone aligned.
5. Recognize that change is the norm: Digital transformation is not a
one-time project but an ongoing process. The company should be
prepared to adapt to new technologies and market conditions
continuously.
By following these best practices, the small manufacturing company can
successfully navigate its digital transformation and position itself for
future growth and success.
2. (a) The retail company can develop a strategic approach that is both
proactive and reactive to address the challenge of increasing
competition from online retailers. To achieve this, the company can:
• Proactive Strategy: The company can proactively analyze market
trends and customer preferences to identify opportunities for growth.
For example, it can invest in market research to understand what
customers value in a retail experience and tailor its offerings to meet
those needs. This proactive approach can help the company stay
ahead of competitors and attract new customers.
• Reactive Strategy: In addition to proactive measures, the company
should also be prepared to react to changes in the market
environment. For example, if a competitor launches a new online
shopping platform, the company should quickly assess the impact on
its business and develop a response. This reactive strategy can help
the company adapt to changing market conditions and maintain its
competitiveness.
By combining proactive and reactive strategies, the retail company can
develop a comprehensive approach to addressing the challenge of
increasing competition from online retailers. This approach will allow the
company to capitalize on opportunities for growth while also mitigating
risks and responding to threats in the market.
(b) To target tech-savvy consumers for the new smartphone model, the tech
company can develop a marketing strategy based on customer behavior.
Consumer behaviour may be influenced by a number of things. These
elements can be categorised into the following conceptual domains:
• External Influences: Utilize online platforms and tech forums to
generate buzz around the new smartphone. Partner with tech
influencers and bloggers to review the product and create awareness
among tech-savvy consumers.
• Internal Influences: Appeal to the desire for innovation and
advanced features among tech-savvy consumers. Highlight the
585
unique selling points of the new smartphone, such as its cutting-edge
technology, performance, and design.
• Decision Making: Recognize that tech-savvy consumers are early
adopters who value functionality and performance. Provide detailed
specifications and comparisons with other smartphones to help them
make an informed decision.
• Post-decision Processes: Offer excellent customer service and
support to address any technical issues or concerns. Encourage
customers to provide feedback and reviews to build credibility and
trust among tech-savvy consumers.
Figure: Process of consumer behaviour
By understanding the behavior of tech-savvy consumers and aligning the
marketing strategy with their preferences, the tech company can
effectively promote the new smartphone and attract this demographic.
3. (a) To study the market position of rival companies in the energy drink
segment, the strategic manager can use strategic group mapping. This
tool helps identify strategic groups, which consist of rival firms with
similar competitive approaches and positions in the market. The
procedure for implementing strategic group mapping effectively is as
follows:
1. Identify the competitive characteristics that differentiate firms in
the industry typical variables that are price/quality range (high,
medium, low); geographic coverage (local, regional, national,
global); degree of vertical integration (none, partial, full); product-
line breadth (wide, narrow); use of distribution channels (one,
some, all); and degree of service offered (no-frills, limited, full).
2. Plot the firms on a two-variable map using pairs of these
differentiating characteristics.
Purchase and
Post Purchase
Actions
External Factors
Market Stimuli
Environmental
Factors
Internal Factors
Decision
Making
586
3. Assign firms that fall in about the same strategy space to the
same strategic group.
4. Draw circles around each strategic group making the circles
proportional to the size of the group's respective share of total
industry sales revenues.
By following these steps, the strategic manager can gain valuable
insights into the competitive landscape of the energy drink segment and
identify potential positioning strategies for the new line of energy drinks
targeted at health-conscious consumers.
(b) A workable action plan for turnaround of the textile mill would involve:
• Stage One – Assessment of current problems: In the first step,
assess the current problems and get to the root causes and the
extent of damage.
• Stage Two – Analyze the situation and develop a strategic
plan: Identify major problems and opportunities, develop a
strategic plan with specific goals and detailed functional actions
after analyzing strengths and weaknesses in the areas of
competitive position.
• Stage Three – Implementing an emergency action plan: If the
organization is in a critical stage, an appropriate action plan must
be developed to stop the bleeding and enable the organization to
survive.
• Stage Four – Restructuring the business: If the core business is
irreparably damaged, then the outlook for the entire organization
may be bleak. Efforts to be made to position the organization for
rapid improvement.
• Stage Five – Returning to normal: In the final stage of turnaround
strategy process, the organization should begin to show signs of
profitability, return on investments and enhancing economic value-
added.
4. (a) Strategic performance measures are essential for organizations for
several reasons:
? Goal Alignment: Strategic performance measures help
organizations align their strategies with their goals and objectives,
ensuring that they are on track to achieve their desired outcomes.
? Resource Allocation: Strategic performance measures provide
organizations with the information they need to make informed
decisions about resource allocation, enabling them to prioritize their
587
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