ICSE Business Studies Sample Paper - 2023 | ICSE Commerce Class 12 Sample Papers PDF Download

 Page 1


 
---------------------------------------------------------------------------------------------------------------- 
ISC SPECIMEN QUESTION PAPER 2023 
1 
 BUSINESS STUDIES 
----------------------------------------------------------------------------------------------- 
Maximum Marks: 80 
Time Allowed: Three hours 
(Candidates are allowed additional 15 minutes for only reading the paper. 
They must NOT start writing during this time). 
---------------------------------------------------------------------------------------------------------------- 
Answer all questions in Section A, Section B and Section C. 
Section A consists of objective / very short answer type questions. 
Section B consists of short answer questions. 
Section C consists of long answer questions. 
The intended marks for questions or parts of questions are given in brackets [ ]. 
---------------------------------------------------------------------------------------------------------------- 
SECTION A – 16 MARKS 
Question 1  
(i) At which stage of the Selection Procedure is the minimum qualification of 
recruited candidates checked? 
[1] 
(ii) Name the first need as given in Maslow’s Hierarchy of Human Needs. [1] 
(iii) Which system of wage payment is supported by the Trade Unions?  [1] 
(iv) The Ministry of Corporate Affairs has sent the Certificate of Incorporation to 
ABC Ltd. via an email.  Which online means of business has been used by 
the Ministry? 
[1] 
(v) What does the abbreviation HRA stand for? [1] 
(vi) Job Specification is a written statement of the ___________ required for 
performing a job. 
[1] 
(vii) ___________ means integrating the economy of a country with the world 
economy. 
[1] 
(viii) _________ means getting high end knowledge work done from an outside 
agency to improve the efficiency and quality of business. 
[1] 
(ix) __________ is a sheet containing full information related to the pay of all the 
employees working in the organisation. 
 
[1] 
Page 2


 
---------------------------------------------------------------------------------------------------------------- 
ISC SPECIMEN QUESTION PAPER 2023 
1 
 BUSINESS STUDIES 
----------------------------------------------------------------------------------------------- 
Maximum Marks: 80 
Time Allowed: Three hours 
(Candidates are allowed additional 15 minutes for only reading the paper. 
They must NOT start writing during this time). 
---------------------------------------------------------------------------------------------------------------- 
Answer all questions in Section A, Section B and Section C. 
Section A consists of objective / very short answer type questions. 
Section B consists of short answer questions. 
Section C consists of long answer questions. 
The intended marks for questions or parts of questions are given in brackets [ ]. 
---------------------------------------------------------------------------------------------------------------- 
SECTION A – 16 MARKS 
Question 1  
(i) At which stage of the Selection Procedure is the minimum qualification of 
recruited candidates checked? 
[1] 
(ii) Name the first need as given in Maslow’s Hierarchy of Human Needs. [1] 
(iii) Which system of wage payment is supported by the Trade Unions?  [1] 
(iv) The Ministry of Corporate Affairs has sent the Certificate of Incorporation to 
ABC Ltd. via an email.  Which online means of business has been used by 
the Ministry? 
[1] 
(v) What does the abbreviation HRA stand for? [1] 
(vi) Job Specification is a written statement of the ___________ required for 
performing a job. 
[1] 
(vii) ___________ means integrating the economy of a country with the world 
economy. 
[1] 
(viii) _________ means getting high end knowledge work done from an outside 
agency to improve the efficiency and quality of business. 
[1] 
(ix) __________ is a sheet containing full information related to the pay of all the 
employees working in the organisation. 
 
[1] 
 
---------------------------------------------------------------------------------------------------------------- 
ISC SPECIMEN QUESTION PAPER 2023 
2 
(x) Which one of the following is a benefit of e-recruitment? [1] 
 (a) The cost of recruitment per candidate is high.  
 (b) It requires investment in creating websites and portals.  
 (c) It weeds out the unqualified candidates through filters in the system.  
 (d) Trade unions support e-recruitment.  
(xi) Which of the following is NOT a component of the 360-degree appraisal? [1] 
 (a) Self Appraisal  
 (b) Industry Appraisal  
 (c) Peer Appraisal  
 (d) Superior Appraisal  
(xii) With reference to regulators, identify the odd one out of the following: [1] 
 (a) RBI  
 (b) LIC  
 (c) IRDA  
 (d) FSSAI  
(xiii) State whether the following statements are True or False:  
 (a) A Public Limited Company should have a minimum number of two 
members. 
[1] 
 (b) Sound policies and practices of management are morale depressants. [1] 
 (c) Under the democratic leadership style, the leader gives complete 
freedom to his followers.  
[1] 
 (d) Job Training is given to the new employees to familiarise them with 
the organisation. 
[1] 
SECTION B – 32 MARKS 
Question 2 [4] 
(i) State any four merits of seniority-based promotion.  
OR  
(ii) Name and explain any two types of Reports.  
Page 3


 
---------------------------------------------------------------------------------------------------------------- 
ISC SPECIMEN QUESTION PAPER 2023 
1 
 BUSINESS STUDIES 
----------------------------------------------------------------------------------------------- 
Maximum Marks: 80 
Time Allowed: Three hours 
(Candidates are allowed additional 15 minutes for only reading the paper. 
They must NOT start writing during this time). 
---------------------------------------------------------------------------------------------------------------- 
Answer all questions in Section A, Section B and Section C. 
Section A consists of objective / very short answer type questions. 
Section B consists of short answer questions. 
Section C consists of long answer questions. 
The intended marks for questions or parts of questions are given in brackets [ ]. 
---------------------------------------------------------------------------------------------------------------- 
SECTION A – 16 MARKS 
Question 1  
(i) At which stage of the Selection Procedure is the minimum qualification of 
recruited candidates checked? 
[1] 
(ii) Name the first need as given in Maslow’s Hierarchy of Human Needs. [1] 
(iii) Which system of wage payment is supported by the Trade Unions?  [1] 
(iv) The Ministry of Corporate Affairs has sent the Certificate of Incorporation to 
ABC Ltd. via an email.  Which online means of business has been used by 
the Ministry? 
[1] 
(v) What does the abbreviation HRA stand for? [1] 
(vi) Job Specification is a written statement of the ___________ required for 
performing a job. 
[1] 
(vii) ___________ means integrating the economy of a country with the world 
economy. 
[1] 
(viii) _________ means getting high end knowledge work done from an outside 
agency to improve the efficiency and quality of business. 
[1] 
(ix) __________ is a sheet containing full information related to the pay of all the 
employees working in the organisation. 
 
[1] 
 
---------------------------------------------------------------------------------------------------------------- 
ISC SPECIMEN QUESTION PAPER 2023 
2 
(x) Which one of the following is a benefit of e-recruitment? [1] 
 (a) The cost of recruitment per candidate is high.  
 (b) It requires investment in creating websites and portals.  
 (c) It weeds out the unqualified candidates through filters in the system.  
 (d) Trade unions support e-recruitment.  
(xi) Which of the following is NOT a component of the 360-degree appraisal? [1] 
 (a) Self Appraisal  
 (b) Industry Appraisal  
 (c) Peer Appraisal  
 (d) Superior Appraisal  
(xii) With reference to regulators, identify the odd one out of the following: [1] 
 (a) RBI  
 (b) LIC  
 (c) IRDA  
 (d) FSSAI  
(xiii) State whether the following statements are True or False:  
 (a) A Public Limited Company should have a minimum number of two 
members. 
[1] 
 (b) Sound policies and practices of management are morale depressants. [1] 
 (c) Under the democratic leadership style, the leader gives complete 
freedom to his followers.  
[1] 
 (d) Job Training is given to the new employees to familiarise them with 
the organisation. 
[1] 
SECTION B – 32 MARKS 
Question 2 [4] 
(i) State any four merits of seniority-based promotion.  
OR  
(ii) Name and explain any two types of Reports.  
 
---------------------------------------------------------------------------------------------------------------- 
ISC SPECIMEN QUESTION PAPER 2023 
3 
 
 
Question 3 [4] 
State any two professional and any two social significances of Human Resource 
Management. 
 
 
 
Question 4 [4] 
Money is not the only motivation for an employee.  
With reference to the above statement, name and explain any two non-monetary 
incentives of motivation. 
 
 
 
Question 5 [4] 
(i) Briefly explain any two intermediaries of SEBI.  
OR  
(ii) Briefly explain the two types of retirement.  
 
 
Question 6  
With reference to the selection procedure, explain the significance of:  
(i) Application Blank. [2] 
(ii) Medical Examination. [2] 
 
 
Question 7 [4] 
Oral communication is often considered a non-reliable medium that has no legal 
proof. However, it remains the most popular method of communication in 
organisations  
Give any four reasons to support the above statements. 
 
 
 
Question 8  
(i) What is the meaning of e-business? [1] 
(ii) State any three features of e-business. [3] 
 
Page 4


 
---------------------------------------------------------------------------------------------------------------- 
ISC SPECIMEN QUESTION PAPER 2023 
1 
 BUSINESS STUDIES 
----------------------------------------------------------------------------------------------- 
Maximum Marks: 80 
Time Allowed: Three hours 
(Candidates are allowed additional 15 minutes for only reading the paper. 
They must NOT start writing during this time). 
---------------------------------------------------------------------------------------------------------------- 
Answer all questions in Section A, Section B and Section C. 
Section A consists of objective / very short answer type questions. 
Section B consists of short answer questions. 
Section C consists of long answer questions. 
The intended marks for questions or parts of questions are given in brackets [ ]. 
---------------------------------------------------------------------------------------------------------------- 
SECTION A – 16 MARKS 
Question 1  
(i) At which stage of the Selection Procedure is the minimum qualification of 
recruited candidates checked? 
[1] 
(ii) Name the first need as given in Maslow’s Hierarchy of Human Needs. [1] 
(iii) Which system of wage payment is supported by the Trade Unions?  [1] 
(iv) The Ministry of Corporate Affairs has sent the Certificate of Incorporation to 
ABC Ltd. via an email.  Which online means of business has been used by 
the Ministry? 
[1] 
(v) What does the abbreviation HRA stand for? [1] 
(vi) Job Specification is a written statement of the ___________ required for 
performing a job. 
[1] 
(vii) ___________ means integrating the economy of a country with the world 
economy. 
[1] 
(viii) _________ means getting high end knowledge work done from an outside 
agency to improve the efficiency and quality of business. 
[1] 
(ix) __________ is a sheet containing full information related to the pay of all the 
employees working in the organisation. 
 
[1] 
 
---------------------------------------------------------------------------------------------------------------- 
ISC SPECIMEN QUESTION PAPER 2023 
2 
(x) Which one of the following is a benefit of e-recruitment? [1] 
 (a) The cost of recruitment per candidate is high.  
 (b) It requires investment in creating websites and portals.  
 (c) It weeds out the unqualified candidates through filters in the system.  
 (d) Trade unions support e-recruitment.  
(xi) Which of the following is NOT a component of the 360-degree appraisal? [1] 
 (a) Self Appraisal  
 (b) Industry Appraisal  
 (c) Peer Appraisal  
 (d) Superior Appraisal  
(xii) With reference to regulators, identify the odd one out of the following: [1] 
 (a) RBI  
 (b) LIC  
 (c) IRDA  
 (d) FSSAI  
(xiii) State whether the following statements are True or False:  
 (a) A Public Limited Company should have a minimum number of two 
members. 
[1] 
 (b) Sound policies and practices of management are morale depressants. [1] 
 (c) Under the democratic leadership style, the leader gives complete 
freedom to his followers.  
[1] 
 (d) Job Training is given to the new employees to familiarise them with 
the organisation. 
[1] 
SECTION B – 32 MARKS 
Question 2 [4] 
(i) State any four merits of seniority-based promotion.  
OR  
(ii) Name and explain any two types of Reports.  
 
---------------------------------------------------------------------------------------------------------------- 
ISC SPECIMEN QUESTION PAPER 2023 
3 
 
 
Question 3 [4] 
State any two professional and any two social significances of Human Resource 
Management. 
 
 
 
Question 4 [4] 
Money is not the only motivation for an employee.  
With reference to the above statement, name and explain any two non-monetary 
incentives of motivation. 
 
 
 
Question 5 [4] 
(i) Briefly explain any two intermediaries of SEBI.  
OR  
(ii) Briefly explain the two types of retirement.  
 
 
Question 6  
With reference to the selection procedure, explain the significance of:  
(i) Application Blank. [2] 
(ii) Medical Examination. [2] 
 
 
Question 7 [4] 
Oral communication is often considered a non-reliable medium that has no legal 
proof. However, it remains the most popular method of communication in 
organisations  
Give any four reasons to support the above statements. 
 
 
 
Question 8  
(i) What is the meaning of e-business? [1] 
(ii) State any three features of e-business. [3] 
 
 
---------------------------------------------------------------------------------------------------------------- 
ISC SPECIMEN QUESTION PAPER 2023 
4 
 
 
Question 9  
(i) What is meant by outsourcing? [2] 
(ii) Name and explain any two parties involved in outsourcing. [2] 
SECTION C – 32 MARKS 
Question 10  
(i) Define remuneration.                                                                                    [2] 
(ii) State any six distinctions between the Time Rate System and Piece Rate 
System of wage payment. 
[6] 
 
 
Question 11  
(i) (a) State any four differences between Angel Investors and Venture 
Capitalists. 
[4] 
 (b) Briefly explain the process of financing a business through Retained 
Profits and Crowd Funding. 
[4] 
 OR  
(ii) 
Blake and Mouton have identified five combinations in their graphic model 
of alternative combinations of leadership styles or behaviours.  
With reference to the above statement, explain any four such combinations. 
[8] 
 
 
Question 12 [8] 
Draft an interview letter for the post of Operations Manager in an MNC.  
 
 
Question 13  
Big Zenith Ltd. is a highly reputed company that has recently made some new 
appointments.  
The new employees were very happy on being recruited. In an informal gathering, 
they shared how they were recruited by the organisation. Mr. Abrar Ahmed, Senior 
Sales Manager said that he was vertically shifted to the post. Mr. Aman Varma said 
that he was introduced to the company by the present Sales Manager                                    
Mr. John D’Costa. Ms. Renu Arora said that she had applied through the newspaper 
 
Page 5


 
---------------------------------------------------------------------------------------------------------------- 
ISC SPECIMEN QUESTION PAPER 2023 
1 
 BUSINESS STUDIES 
----------------------------------------------------------------------------------------------- 
Maximum Marks: 80 
Time Allowed: Three hours 
(Candidates are allowed additional 15 minutes for only reading the paper. 
They must NOT start writing during this time). 
---------------------------------------------------------------------------------------------------------------- 
Answer all questions in Section A, Section B and Section C. 
Section A consists of objective / very short answer type questions. 
Section B consists of short answer questions. 
Section C consists of long answer questions. 
The intended marks for questions or parts of questions are given in brackets [ ]. 
---------------------------------------------------------------------------------------------------------------- 
SECTION A – 16 MARKS 
Question 1  
(i) At which stage of the Selection Procedure is the minimum qualification of 
recruited candidates checked? 
[1] 
(ii) Name the first need as given in Maslow’s Hierarchy of Human Needs. [1] 
(iii) Which system of wage payment is supported by the Trade Unions?  [1] 
(iv) The Ministry of Corporate Affairs has sent the Certificate of Incorporation to 
ABC Ltd. via an email.  Which online means of business has been used by 
the Ministry? 
[1] 
(v) What does the abbreviation HRA stand for? [1] 
(vi) Job Specification is a written statement of the ___________ required for 
performing a job. 
[1] 
(vii) ___________ means integrating the economy of a country with the world 
economy. 
[1] 
(viii) _________ means getting high end knowledge work done from an outside 
agency to improve the efficiency and quality of business. 
[1] 
(ix) __________ is a sheet containing full information related to the pay of all the 
employees working in the organisation. 
 
[1] 
 
---------------------------------------------------------------------------------------------------------------- 
ISC SPECIMEN QUESTION PAPER 2023 
2 
(x) Which one of the following is a benefit of e-recruitment? [1] 
 (a) The cost of recruitment per candidate is high.  
 (b) It requires investment in creating websites and portals.  
 (c) It weeds out the unqualified candidates through filters in the system.  
 (d) Trade unions support e-recruitment.  
(xi) Which of the following is NOT a component of the 360-degree appraisal? [1] 
 (a) Self Appraisal  
 (b) Industry Appraisal  
 (c) Peer Appraisal  
 (d) Superior Appraisal  
(xii) With reference to regulators, identify the odd one out of the following: [1] 
 (a) RBI  
 (b) LIC  
 (c) IRDA  
 (d) FSSAI  
(xiii) State whether the following statements are True or False:  
 (a) A Public Limited Company should have a minimum number of two 
members. 
[1] 
 (b) Sound policies and practices of management are morale depressants. [1] 
 (c) Under the democratic leadership style, the leader gives complete 
freedom to his followers.  
[1] 
 (d) Job Training is given to the new employees to familiarise them with 
the organisation. 
[1] 
SECTION B – 32 MARKS 
Question 2 [4] 
(i) State any four merits of seniority-based promotion.  
OR  
(ii) Name and explain any two types of Reports.  
 
---------------------------------------------------------------------------------------------------------------- 
ISC SPECIMEN QUESTION PAPER 2023 
3 
 
 
Question 3 [4] 
State any two professional and any two social significances of Human Resource 
Management. 
 
 
 
Question 4 [4] 
Money is not the only motivation for an employee.  
With reference to the above statement, name and explain any two non-monetary 
incentives of motivation. 
 
 
 
Question 5 [4] 
(i) Briefly explain any two intermediaries of SEBI.  
OR  
(ii) Briefly explain the two types of retirement.  
 
 
Question 6  
With reference to the selection procedure, explain the significance of:  
(i) Application Blank. [2] 
(ii) Medical Examination. [2] 
 
 
Question 7 [4] 
Oral communication is often considered a non-reliable medium that has no legal 
proof. However, it remains the most popular method of communication in 
organisations  
Give any four reasons to support the above statements. 
 
 
 
Question 8  
(i) What is the meaning of e-business? [1] 
(ii) State any three features of e-business. [3] 
 
 
---------------------------------------------------------------------------------------------------------------- 
ISC SPECIMEN QUESTION PAPER 2023 
4 
 
 
Question 9  
(i) What is meant by outsourcing? [2] 
(ii) Name and explain any two parties involved in outsourcing. [2] 
SECTION C – 32 MARKS 
Question 10  
(i) Define remuneration.                                                                                    [2] 
(ii) State any six distinctions between the Time Rate System and Piece Rate 
System of wage payment. 
[6] 
 
 
Question 11  
(i) (a) State any four differences between Angel Investors and Venture 
Capitalists. 
[4] 
 (b) Briefly explain the process of financing a business through Retained 
Profits and Crowd Funding. 
[4] 
 OR  
(ii) 
Blake and Mouton have identified five combinations in their graphic model 
of alternative combinations of leadership styles or behaviours.  
With reference to the above statement, explain any four such combinations. 
[8] 
 
 
Question 12 [8] 
Draft an interview letter for the post of Operations Manager in an MNC.  
 
 
Question 13  
Big Zenith Ltd. is a highly reputed company that has recently made some new 
appointments.  
The new employees were very happy on being recruited. In an informal gathering, 
they shared how they were recruited by the organisation. Mr. Abrar Ahmed, Senior 
Sales Manager said that he was vertically shifted to the post. Mr. Aman Varma said 
that he was introduced to the company by the present Sales Manager                                    
Mr. John D’Costa. Ms. Renu Arora said that she had applied through the newspaper 
 
 
---------------------------------------------------------------------------------------------------------------- 
ISC SPECIMEN QUESTION PAPER 2023 
5 
and was appointed as Assistant HR Manager. Ms. Sarah Johnson said that she was 
directly recruited from IIM Ahmedabad when she was in the last semester of 
PGDBM. 
Identify and briefly explain the source of recruitment used for:  
(i) Mr. Abrar Ahmed. [2] 
(ii) Mr. Aman Varma. [2] 
(iii) Ms. Renu Arora. [2] 
(iv) Ms. Sarah Johnson. [2]