Kanu is appointed as a factory manager in a gel pen manufacturing comp...
Following steps are involved in controlling process:
Step 1 : Setting Performance Standards:
i. The first step in the controlling process is setting up of performance standards.
ii. Standards are the criteria against which actual performance would be measured. Thus, standards serve as benchmarks towards which an organization strives to work.
iii. Standards can be set in both quantitative as well as qualitative terms.
Step 2: Measurement of Actual Performance:
i. Once performance standards are set, the next step is measurement of actual performance.
ii. There are several techniques for measurement of performance. These include personal observation, sample checking, performance reports, etc.
Step 3: Comparing Actual Performance with Standards:
i. This step involves comparison of actual performance with the standard. Such comparison will reveal the deviation between actual and desired results.
ii. Comparison becomes easier when standards are set in quantitative terms. iii. For instance, performance of a worker in terms of units produced in a week can be easily measured against the standard output for the week.
Step 4: Analysing Deviations:
i. Some deviation in performance can be expected in all activities. It is, therefore, important to determine the acceptable range of deviations.
ii. Also, deviations in key areas of business need to be attended more urgently as compared to deviations in certain insignificant areas. Critical point control and management by exception should be used by a manger in this regard.
a. Critical Point Control:
It is neither economical nor easy to keep a check on each and every activity in an organization.
Control should, therefore, focus on key result areas (KRAs) which are critical to the success of an organization. These KRAs are set as the critical points. If anything goes wrong at the critical points, the entire organization suffers.
b. Management by Exception:
Management by exception, which is often referred to as control by exception, is an important principal of management control based on the belief that an attempt to control everything results in controlling nothing.
Thus, only significant deviations which go beyond the permissible limit should be brought to the notice of management.
Step 5: Taking Corrective Action:
i. The final step in the controlling process is taking corrective action. No corrective action is required when the deviation are within acceptable limits.
ii. However, when the deviations go beyond the acceptable range, especially in the important areas, it demands immediate managerial attention so that deviations do not occur again and standards are accomplished.
iii. Corrective action might involve training of employees if the production target could not be met.
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Kanu is appointed as a factory manager in a gel pen manufacturing comp...
Introduction:
When Kanu is appointed as a factory manager in a gel pen manufacturing company with a target of producing one lac gel pens per month, he needs to ensure that the work goes on according to plans. The essence of management is to achieve desired results, and in order to do so, Kanu must follow certain strategies and techniques to ensure effective planning and execution.
1. Set Clear Goals and Objectives:
Kanu should start by setting clear goals and objectives for the factory. These goals should be specific, measurable, achievable, relevant, and time-bound (SMART). By clearly defining what needs to be achieved, Kanu can align the work according to the plans.
2. Develop a Detailed Production Plan:
Kanu needs to develop a detailed production plan that outlines the step-by-step process of manufacturing gel pens. This plan should include information about the required raw materials, machinery, manpower, and timelines for each production stage. By having a well-defined plan, Kanu can ensure that the work progresses smoothly and according to the set targets.
3. Assign Responsibilities and Delegate:
Once the production plan is ready, Kanu should assign specific responsibilities to different team members based on their expertise. By delegating tasks and responsibilities, Kanu can ensure that every aspect of the production process is taken care of by the appropriate individuals. This will help in streamlining the work and ensuring its smooth execution.
4. Provide Adequate Resources:
Kanu needs to ensure that the factory has adequate resources to carry out the production process efficiently. This includes providing the required raw materials, machinery, tools, and equipment. Additionally, Kanu should also focus on providing a conducive work environment and addressing any resource-related challenges that may arise during the production process.
5. Monitor Progress and Take Corrective Actions:
It is crucial for Kanu to monitor the progress of the production process regularly. This can be done by setting up performance indicators, conducting regular inspections, and collecting data on production outputs. By monitoring the progress, Kanu can identify any deviations from the plan and take corrective actions to ensure that the work goes on according to plans.
6. Foster Effective Communication:
Kanu should promote effective communication within the factory. This includes regular meetings with the team members to discuss progress, challenges, and potential solutions. By fostering open and transparent communication, Kanu can ensure that everyone is on the same page and working towards achieving the set targets.
7. Continuous Improvement:
Lastly, Kanu should focus on continuous improvement in the production process. This involves analyzing the production data, identifying bottlenecks or areas of improvement, and implementing necessary changes to enhance efficiency and productivity. Continuous improvement will help in ensuring that the work goes on according to plans and achieving the desired results.
Conclusion:
To ensure that the work goes on according to plans, Kanu should set clear goals, develop a detailed production plan, assign responsibilities, provide adequate resources, monitor progress, foster effective communication, and focus on continuous improvement. By following these strategies and techniques, Kanu can optimize the production process and achieve the target of producing one lac gel pens per month.
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