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Workers chit-chating in a canteen about the behaviour of supervisor is ______ type of communication.
  • a)
    Pure Official
  • b)
    Formal
  • c)
    Informal
  • d)
    None of these
Correct answer is option 'C'. Can you explain this answer?
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Most Upvoted Answer
Workers chit-chating in a canteen about the behaviour of supervisor is...
Explanation:

The correct answer is Informal communication.


  • Informal communication refers to the transmission of information through informal channels, such as conversations, social interactions, and informal gatherings.

  • In this scenario, the workers chit-chatting in a canteen about the behavior of a supervisor is an example of informal communication.

  • Informal communication is typically spontaneous, unstructured, and not governed by any official rules or protocols.

  • It allows employees to express their opinions, share information, and discuss work-related matters in a more relaxed and casual setting.

  • While informal communication may not have the same level of authority or formality as official channels, it plays a crucial role in building relationships, fostering teamwork, and addressing concerns within the organization.

  • In contrast, formal communication is more structured and follows established protocols, such as official meetings, memos, emails, or reports.

  • Pure official communication is a term not commonly used in communication terminology.


Therefore, the behavior of the workers chit-chatting in a canteen about the supervisor is an example of informal communication.
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Read the following text and answer the questions given below:Alpha Tonics is a progressive company which has achieved new records in the field of medicines. Recently the company decided to go for a major shift in policy decision by handing over the decision making authority to the lower most level of employees. For this the company went for a thorough planning. Within four months the positive results of this major policy decision was recognizable. The employees felt a lot of development in their skill of taking first step to manage things on their own. Some major newspapers also covered this development. The production of the company increased. The company's top management could now focus on new areas of innovation as the employees turned more reliable.One day it so happened that the company's manufacturing branch in south could not fulfill even half of its production target and the operations manager was held answerable for the assigned target. He was called in the office. When he was questioned it was found that his right to command the workers was insufficient and it should have been more to create results. The management decided to listen to him and he was given more power. When he went to the shop floor he told the workers that the standard of behaviour of the workers should come from the official rules and procedures.Q. Which feature of the informal organisation has been opposed by the operations manager in the above case?

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Workers chit-chating in a canteen about the behaviour of supervisor is ______ type of communication.a)Pure Officialb)Formalc)Informald)None of theseCorrect answer is option 'C'. Can you explain this answer?
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