Top level management since they formulate policies and the middle and operational level implement it

Top-level management

Top-level management does not interact with the workforce directly. Instead, they focus on developing and implementing strategies that will guide the organization towards achieving its long-term objectives. They are responsible for making critical decisions that affect the entire organization and overseeing the work of middle and lower-level managers.

Responsibilities of top-level management

Top-level management is responsible for:

- Setting organizational goals and objectives
- Developing strategies to achieve these goals
- Allocating resources effectively
- Developing policies and procedures to guide the organization
- Ensuring that the organization complies with relevant laws and regulations
- Representing the organization to external stakeholders such as investors, customers, and the public

Examples of top-level management positions

- CEO (Chief Executive Officer)
- COO (Chief Operating Officer)
- CFO (Chief Financial Officer)
- CMO (Chief Marketing Officer)
- CIO (Chief Information Officer)
- CTO (Chief Technology Officer)

Conclusion

In conclusion, while top-level management does not interact with the workforce directly, they play a critical role in ensuring the success of the organization. They are responsible for developing and implementing strategies that guide the organization towards achieving its long-term goals and objectives, and overseeing the work of middle and lower-level managers.