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Government deregulation of the long-distance telephone business has resulted in increased competition among telephone carriers, thus resulting in lower prices for consumers. This process, however, will ultimately result in lower-quality service for consumers, because as the telephone carriers drop their prices to compete with one another for customers, they will be forced to cut corners on nonessential items like customer service.Which of the following, if true, casts the most doubt on the argument that government deregulation of the telephone business will result in lower-quality customer service?
  • a)
    Technological advances have decreased the cost of providing long-distance telephone service to less than one-half of its cost prior to deregulation.
  • b)
    In a customer survey regarding the electric utility business, another industry that recently went through deregulation, surveyors found that customer dissatisfaction with service was 30 percent higher than prior to deregulation.
  • c)
    Customers have listed poor customer service as their number one reason for switching from one longdistance telephone service provider to another.
  • d)
    Some companies have decreased the cost of customer service by installing automated telephone response systems that eliminate the need for expensive live employees.
Correct answer is option 'C'. Can you explain this answer?
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Government deregulation of the long-distance telephone business has re...
Directly challenges the assumption made in the passage that market forces will drive telephone companies to cut corners on customer service in order to cut costs, because (c) implies that market forces will give these companies at least as much of an incentive to improve customer service as to cut costs. None of the other answers challenge this assumption. The cost savings mentioned in (a) and (d) do not actually give the companies any incentive to devote more resources to customer service.
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Government deregulation of the long-distance telephone business has resulted in increased competition among telephone carriers, thus resulting in lower prices for consumers. This process, however, will ultimately result in lower-quality service for consumers, because as the telephone carriers drop their prices to compete with one another for customers, they will be forced to cut corners on nonessential items like customer service.Which of the following, if true, casts the most doubt on the argument that government deregulation of the telephone business will result in lower-quality customer service?a)Technological advances have decreased the cost of providing long-distance telephone service to less than one-half of its cost prior to deregulation.b)In a customer survey regarding the electric utility business, another industry that recently went through deregulation, surveyors found that customer dissatisfaction with service was 30 percent higher than prior to deregulation.c)Customers have listed poor customer service as their number one reason for switching from one longdistance telephone service provider to another.d)Some companies have decreased the cost of customer service by installing automated telephone response systems that eliminate the need for expensive live employees.Correct answer is option 'C'. Can you explain this answer?
Question Description
Government deregulation of the long-distance telephone business has resulted in increased competition among telephone carriers, thus resulting in lower prices for consumers. This process, however, will ultimately result in lower-quality service for consumers, because as the telephone carriers drop their prices to compete with one another for customers, they will be forced to cut corners on nonessential items like customer service.Which of the following, if true, casts the most doubt on the argument that government deregulation of the telephone business will result in lower-quality customer service?a)Technological advances have decreased the cost of providing long-distance telephone service to less than one-half of its cost prior to deregulation.b)In a customer survey regarding the electric utility business, another industry that recently went through deregulation, surveyors found that customer dissatisfaction with service was 30 percent higher than prior to deregulation.c)Customers have listed poor customer service as their number one reason for switching from one longdistance telephone service provider to another.d)Some companies have decreased the cost of customer service by installing automated telephone response systems that eliminate the need for expensive live employees.Correct answer is option 'C'. Can you explain this answer? for Class 12 2024 is part of Class 12 preparation. The Question and answers have been prepared according to the Class 12 exam syllabus. Information about Government deregulation of the long-distance telephone business has resulted in increased competition among telephone carriers, thus resulting in lower prices for consumers. This process, however, will ultimately result in lower-quality service for consumers, because as the telephone carriers drop their prices to compete with one another for customers, they will be forced to cut corners on nonessential items like customer service.Which of the following, if true, casts the most doubt on the argument that government deregulation of the telephone business will result in lower-quality customer service?a)Technological advances have decreased the cost of providing long-distance telephone service to less than one-half of its cost prior to deregulation.b)In a customer survey regarding the electric utility business, another industry that recently went through deregulation, surveyors found that customer dissatisfaction with service was 30 percent higher than prior to deregulation.c)Customers have listed poor customer service as their number one reason for switching from one longdistance telephone service provider to another.d)Some companies have decreased the cost of customer service by installing automated telephone response systems that eliminate the need for expensive live employees.Correct answer is option 'C'. Can you explain this answer? covers all topics & solutions for Class 12 2024 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for Government deregulation of the long-distance telephone business has resulted in increased competition among telephone carriers, thus resulting in lower prices for consumers. This process, however, will ultimately result in lower-quality service for consumers, because as the telephone carriers drop their prices to compete with one another for customers, they will be forced to cut corners on nonessential items like customer service.Which of the following, if true, casts the most doubt on the argument that government deregulation of the telephone business will result in lower-quality customer service?a)Technological advances have decreased the cost of providing long-distance telephone service to less than one-half of its cost prior to deregulation.b)In a customer survey regarding the electric utility business, another industry that recently went through deregulation, surveyors found that customer dissatisfaction with service was 30 percent higher than prior to deregulation.c)Customers have listed poor customer service as their number one reason for switching from one longdistance telephone service provider to another.d)Some companies have decreased the cost of customer service by installing automated telephone response systems that eliminate the need for expensive live employees.Correct answer is option 'C'. Can you explain this answer?.
Solutions for Government deregulation of the long-distance telephone business has resulted in increased competition among telephone carriers, thus resulting in lower prices for consumers. This process, however, will ultimately result in lower-quality service for consumers, because as the telephone carriers drop their prices to compete with one another for customers, they will be forced to cut corners on nonessential items like customer service.Which of the following, if true, casts the most doubt on the argument that government deregulation of the telephone business will result in lower-quality customer service?a)Technological advances have decreased the cost of providing long-distance telephone service to less than one-half of its cost prior to deregulation.b)In a customer survey regarding the electric utility business, another industry that recently went through deregulation, surveyors found that customer dissatisfaction with service was 30 percent higher than prior to deregulation.c)Customers have listed poor customer service as their number one reason for switching from one longdistance telephone service provider to another.d)Some companies have decreased the cost of customer service by installing automated telephone response systems that eliminate the need for expensive live employees.Correct answer is option 'C'. Can you explain this answer? in English & in Hindi are available as part of our courses for Class 12. Download more important topics, notes, lectures and mock test series for Class 12 Exam by signing up for free.
Here you can find the meaning of Government deregulation of the long-distance telephone business has resulted in increased competition among telephone carriers, thus resulting in lower prices for consumers. This process, however, will ultimately result in lower-quality service for consumers, because as the telephone carriers drop their prices to compete with one another for customers, they will be forced to cut corners on nonessential items like customer service.Which of the following, if true, casts the most doubt on the argument that government deregulation of the telephone business will result in lower-quality customer service?a)Technological advances have decreased the cost of providing long-distance telephone service to less than one-half of its cost prior to deregulation.b)In a customer survey regarding the electric utility business, another industry that recently went through deregulation, surveyors found that customer dissatisfaction with service was 30 percent higher than prior to deregulation.c)Customers have listed poor customer service as their number one reason for switching from one longdistance telephone service provider to another.d)Some companies have decreased the cost of customer service by installing automated telephone response systems that eliminate the need for expensive live employees.Correct answer is option 'C'. 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This process, however, will ultimately result in lower-quality service for consumers, because as the telephone carriers drop their prices to compete with one another for customers, they will be forced to cut corners on nonessential items like customer service.Which of the following, if true, casts the most doubt on the argument that government deregulation of the telephone business will result in lower-quality customer service?a)Technological advances have decreased the cost of providing long-distance telephone service to less than one-half of its cost prior to deregulation.b)In a customer survey regarding the electric utility business, another industry that recently went through deregulation, surveyors found that customer dissatisfaction with service was 30 percent higher than prior to deregulation.c)Customers have listed poor customer service as their number one reason for switching from one longdistance telephone service provider to another.d)Some companies have decreased the cost of customer service by installing automated telephone response systems that eliminate the need for expensive live employees.Correct answer is option 'C'. 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This process, however, will ultimately result in lower-quality service for consumers, because as the telephone carriers drop their prices to compete with one another for customers, they will be forced to cut corners on nonessential items like customer service.Which of the following, if true, casts the most doubt on the argument that government deregulation of the telephone business will result in lower-quality customer service?a)Technological advances have decreased the cost of providing long-distance telephone service to less than one-half of its cost prior to deregulation.b)In a customer survey regarding the electric utility business, another industry that recently went through deregulation, surveyors found that customer dissatisfaction with service was 30 percent higher than prior to deregulation.c)Customers have listed poor customer service as their number one reason for switching from one longdistance telephone service provider to another.d)Some companies have decreased the cost of customer service by installing automated telephone response systems that eliminate the need for expensive live employees.Correct answer is option 'C'. 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This process, however, will ultimately result in lower-quality service for consumers, because as the telephone carriers drop their prices to compete with one another for customers, they will be forced to cut corners on nonessential items like customer service.Which of the following, if true, casts the most doubt on the argument that government deregulation of the telephone business will result in lower-quality customer service?a)Technological advances have decreased the cost of providing long-distance telephone service to less than one-half of its cost prior to deregulation.b)In a customer survey regarding the electric utility business, another industry that recently went through deregulation, surveyors found that customer dissatisfaction with service was 30 percent higher than prior to deregulation.c)Customers have listed poor customer service as their number one reason for switching from one longdistance telephone service provider to another.d)Some companies have decreased the cost of customer service by installing automated telephone response systems that eliminate the need for expensive live employees.Correct answer is option 'C'. Can you explain this answer? theory, EduRev gives you an ample number of questions to practice Government deregulation of the long-distance telephone business has resulted in increased competition among telephone carriers, thus resulting in lower prices for consumers. This process, however, will ultimately result in lower-quality service for consumers, because as the telephone carriers drop their prices to compete with one another for customers, they will be forced to cut corners on nonessential items like customer service.Which of the following, if true, casts the most doubt on the argument that government deregulation of the telephone business will result in lower-quality customer service?a)Technological advances have decreased the cost of providing long-distance telephone service to less than one-half of its cost prior to deregulation.b)In a customer survey regarding the electric utility business, another industry that recently went through deregulation, surveyors found that customer dissatisfaction with service was 30 percent higher than prior to deregulation.c)Customers have listed poor customer service as their number one reason for switching from one longdistance telephone service provider to another.d)Some companies have decreased the cost of customer service by installing automated telephone response systems that eliminate the need for expensive live employees.Correct answer is option 'C'. 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