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____________ refers to contracting out some of its activities to a third party which were earlier performed by the organisation.
  • a)
    Outsourcing
  • b)
    BPO
  • c)
    E-Commerce
  • d)
    E-Banking
Correct answer is option 'A'. Can you explain this answer?
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____________ refers to contracting out some of its activities to a thi...
While information exchange in e-business is fast, the physical delivery of products can still be time-consuming.
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____________ refers to contracting out some of its activities to a thi...
Outsourcing

Outsourcing refers to the practice of contracting out certain activities or functions of an organization to a third-party vendor or service provider. These activities were previously performed by the organization itself.


Reasons for Outsourcing


  • Cost Reduction: One of the main reasons for outsourcing is to reduce costs. By outsourcing certain activities, organizations can save on operational expenses such as salaries, benefits, and infrastructure.

  • Expertise and Efficiency: Outsourcing allows organizations to tap into the specialized knowledge and skills of external service providers who are experts in their respective fields. This can result in improved efficiency and quality of work.

  • Focus on Core Competencies: By outsourcing non-core activities, organizations can focus their resources and attention on their core competencies, which are the activities that directly contribute to their competitive advantage and value creation.

  • Flexibility and Scalability: Outsourcing provides organizations with the flexibility to scale their operations up or down based on business needs. They can easily adjust the level of outsourcing services as per their requirements.



Types of Outsourcing

There are different types of outsourcing that organizations can choose from based on their specific needs:


  • Business Process Outsourcing (BPO): BPO involves outsourcing specific business processes or functions, such as customer service, human resources, accounting, or IT support.

  • Information Technology Outsourcing (ITO): ITO is a type of outsourcing where organizations outsource their IT-related functions, such as software development, infrastructure management, or data center operations.

  • Knowledge Process Outsourcing (KPO): KPO involves outsourcing knowledge-intensive processes that require advanced analytical and technical skills, such as research and development, data analysis, or market research.

  • Manufacturing Outsourcing: This type of outsourcing involves contracting out the manufacturing or production of goods to external suppliers or manufacturers.



Benefits and Risks of Outsourcing

Outsourcing offers several benefits to organizations, including:


  • Cost savings

  • Access to specialized skills and expertise

  • Increased efficiency and productivity

  • Focus on core competencies

  • Flexibility and scalability


However, there are also risks associated with outsourcing, such as:


  • Loss of control over the outsourced activities

  • Quality and security concerns

  • Dependency on external vendors

  • Potential for communication and cultural barriers



Overall, outsourcing can be a strategic decision for organizations to optimize their operations, reduce costs, and enhance their competitiveness in the market.
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____________ refers to contracting out some of its activities to a third party which were earlier performed by the organisation.a)Outsourcingb)BPOc)E-Commerced)E-BankingCorrect answer is option 'A'. Can you explain this answer?
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