What to do if you face technical issues during the UGC NET Exam registration process?

Facing technical issues during the UGC NET Exam registration process can be frustrating, but there are several steps you can take to resolve the problem and successfully complete your registration. Here are some detailed guidelines to follow:

1. Stay Calm and Patient:
Technical issues are common and can happen to anyone. It is important to stay calm and patient throughout the process. Getting frustrated or panicking will only make the situation worse.

2. Check Your Internet Connection:
Ensure that you have a stable internet connection. Slow or intermittent internet can cause issues during registration. Consider connecting to a different network or restarting your modem/router to improve the connection.

3. Clear Browser Cache and Cookies:
Sometimes, accumulated cache and cookies can interfere with the registration process. Clear your browser cache and cookies before attempting to register. This can help in resolving any loading or display issues.

4. Use a Compatible Browser:
Make sure you are using a compatible browser for the UGC NET Exam registration process. Recommended browsers include Google Chrome, Mozilla Firefox, or Microsoft Edge. Avoid using outdated browsers or Internet Explorer as they may not support the registration portal.

5. Disable Browser Extensions:
Certain browser extensions or add-ons can interfere with the registration process. Disable any unnecessary extensions before starting the registration to avoid any conflicts.

6. Try a Different Device:
If you are facing technical issues on one device, try using a different device to complete the registration process. This can help identify whether the issue is specific to the device or the registration portal.

7. Contact the Helpline:
If you have tried all the above steps and are still facing technical issues, reach out to the UGC NET helpline for assistance. They will be able to provide guidance and support to resolve the problem.

8. Take Screenshots:
If you encounter any errors or issues during the registration process, take screenshots of the error message or problem. These screenshots can be helpful when contacting the helpline or support team for assistance.

9. Keep a Record:
Maintain a record of all the steps you have taken, including the date and time of the issue, the error message (if any), and the actions you have taken to troubleshoot. This will help you provide accurate information when seeking assistance.

10. Retry at a Different Time:
If the registration portal is experiencing high traffic or technical difficulties, it may be beneficial to try again at a different time. Waiting for a less busy period can increase the chances of a smooth registration process.

Remember, technical issues can be resolved with patience and the right approach. By following these steps, you can overcome any obstacles and successfully complete your UGC NET Exam registration.