• Introduction to Banking


• Banking Operations


• Accounting and Finance


• Banking Products and Services


• Banking Laws and Regulations


• Customer Service and Relationship Management


• Risk Management and Compliance


• Marketing and Sales


• Information Technology in Banking


• Leadership and Management Skills

The training program begins with an introduction to the banking industry, its history, and its role in the economy. Candidates learn about the different types of banks, their functions, and the financial services they offer.


This section covers the day-to-day operations of a bank, including cash handling, cheque clearing, fund transfers, and account opening procedures. Candidates are trained on using banking software and systems to efficiently carry out these operations.


Candidates receive training on basic accounting principles and financial management techniques specific to the banking sector. They learn to analyze financial statements, calculate interest, and manage loans and investments.


This module focuses on the various banking products and services offered to customers, such as loans, deposits, insurance, and investment options. Candidates gain an understanding of the features, benefits, and eligibility criteria for these products.


Candidates are familiarized with the legal and regulatory framework governing the banking industry. They learn about acts, laws, and regulations related to banking operations, customer protection, money laundering, and fraud prevention.


This section emphasizes the importance of providing excellent customer service and building strong relationships with customers. Candidates learn effective communication skills, conflict resolution techniques, and strategies for customer retention.


Candidates are trained on identifying and managing various risks faced by banks, such as credit risk, operational risk, and market risk. They also learn about compliance requirements and procedures to ensure adherence to regulatory standards.


This module focuses on marketing strategies and sales techniques specific to the banking industry. Candidates learn how to identify customer needs, promote banking products, and close sales effectively.


Candidates gain knowledge about the use of information technology in banking operations, including online banking, mobile banking, and digital payment systems. They learn about cybersecurity measures and data privacy regulations.


This section aims to develop leadership and management skills among candidates. They learn about team building, decision making, problem-solving, and effective time management. The training program also includes sessions on ethical values and professional conduct.

Overall, the training program for IBPS PO selected candidates covers a wide range of topics to equip them with the necessary knowledge and skills to excel in the banking industry.