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Read the following statements about Cross-selling by banks-
(i) The success of cross-selling depends on offering as many products as possible to the customer.
(ii) Cross-selling is more relationship-based than transaction-based.
(iii) Fine-tuning and re-tuning strategies for cross-selling should only come from higher-level corporate executives.
(iv) Cross-selling is only applicable to fee-based products.
  • a)
    Statements (i) and (ii) are correct while statements (iii) and (iv) are incorrect
  • b)
    Statements (ii), (iii) and (iv) are correct while statement (i) is incorrect
  • c)
    Statement (ii) is correct while statements (i), (iii) and (iv) are incorrect
  • d)
    Statements (i) and (iii) are correct while statements (ii) and (iv) are incorrect
Correct answer is option 'C'. Can you explain this answer?
Most Upvoted Answer
Read the following statements about Cross-selling by banks-(i) The suc...
Offering as many products as possible is not an effective strategy, as it may overwhelm the customer and not address their specific needs. Cross-selling is more relationship-based than transaction-based, as the success of cross-selling depends on building a strong relationship with the customer, and the strategies for cross-selling should involve input and feedback from staff at all levels, not just higher-level executives.
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Community Answer
Read the following statements about Cross-selling by banks-(i) The suc...


Explanation:

Statement (i): Incorrect. The success of cross-selling does not solely depend on offering as many products as possible to the customer. It is more about understanding the customer's needs and providing relevant products or services.

Statement (ii): Correct. Cross-selling is indeed more relationship-based as it involves building trust and understanding the customer's financial goals to offer them suitable products.

Statement (iii): Incorrect. Fine-tuning and re-tuning strategies for cross-selling can come from various levels within the organization, not just higher-level corporate executives. Frontline staff who interact directly with customers can also provide valuable insights.

Statement (iv): Incorrect. Cross-selling is not limited to fee-based products. It can involve a range of products and services, including both fee-based and non-fee-based offerings.

Therefore, option 'C' is the correct answer as it correctly identifies statement (ii) as correct while statements (i), (iii), and (iv) are incorrect.
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Direction: Read the passage carefully and select the best answer to each question out of the given five alternatives.Banks will conduct special clearing operations for annual closure of government accounts on March 31, which is the last day of the current fiscal year, the RBI has said. The Reserve Bank has issued directions to the banks for smooth clearing operation and asked them to mandatorily participate in it. With regard to annual closing of accounts related transactions of the central and state governments, special measures are put in place for 2020-21, the RBI has instructed all the member banks to maintain sufficient balance in their clearing settlement account. Normal clearing timings as applicable to any working Wednesday shall be followed on March 31, 2021, the RBI said in a notification addressed to the member banks, urban and state cooperative banks, payments banks, small finance banks as well as the NPCI. To facilitate accounting of all the government transactions for the current financial year 2020-21 by March 31, 2021, it has been decided to conduct special clearing exclusively for government cheques across the three CTS grids on March 31, 2021, the RBI said.Under this, presentation clearing will take place between 1700 to 1730 hrs and return clearing will take place between 1900 and 1930 hrs at the three CTS (cheque truncation system) grids located in New Delhi, Chennai and Mumbai. “It is mandatory for all banks to participate in the special clearing operations on March 31, 2021. All the member banks under the respective CTS grids are required to keep their inward clearing processing infrastructure open during the special clearing hours and maintain sufficient balance in their clearing settlement account to meet settlement obligations arising out of the special clearing,” said the regulator. Besides, it has asked the banks under the respective CTS grids to adhere to the instructions issued to them by the President of the respective CTS grid. Under the CTS system, there is no need to present a cheque physically for clearance, instead an electronic image is being transmitted to the paying branch through the clearing house, with the relevant data. This eliminates the cost of movement of the physical cheques and reduces time for collection and clearance of cheques. All government transactions done by agency banks for 2020-21 must be accounted for within the same financial year, the RBI said. The central bank said all agency banks should keep their designated branches open for over the counter transactions related to government transactions up to the normal working hours on March 31, 2021. “Transactions through National Electronic Funds Transfer (NEFT) and Real Time Gross Settlement (RTGS) System will continue up to 2400 hours as hitherto on March 31, 2021. “Special clearing will be conducted for collection of government cheques on March 31, 2021 for which the Department of Payment and Settlement Systems (DPSS), RBI will issue necessary instructions,” it said. With regard to reporting of central and state government transactions to RBI, including uploading of GST/e-receipts luggage files, the reporting window of March 31, 2021 will be extended and kept open till 1200 hours on April 1, 2021, the RBI said.Find the relation between the given sentences.Statement I: RBI has decided to conduct special clearing exclusively for government cheques across the three CTS grids on March 31, 2021.Statement II: The RBI has instructed all the member banks to maintain sufficient balance in their clearing settlement account.

Read the following passage carefully and answer the questions that follow."Exhausted." "Lost." "Anxious." "Everythings a struggle." These are just some of the ways that 54 recent college grads we recently interviewed described their experience transitioning from college to the professional world. Despite being advised to hit the ground running, many young people we spoke with felt disoriented, confused, dissatisfied, and in many cases overwhelmed with the "real world." In addition to impacting the young people themselves and their wellbeing, this intense and challenging experience affects companies, which spend time and money recruiting and training young people to join their ranks and immediately contribute to the organization. Some have attributed these struggles to millennials - that young people of this generation are particularly prone to struggle because of how self-absorbed and entitled they are. However our sense, from interviewing recent graduates and working closely with them as they transition from college to the professional world, is that there is something else at play. In our view, the main reason young people struggle isnt generational - its cultural. In particular: the very significant, but typicallyunderemphasized, cultural transition between college to the professional world. We find in our research that this culture shift plays out along at least three key dimensions: feedback, relationships, and accountability.In college, feedback is clear and consistent. You have a syllabus, which details the requirements for the semester and the standards upon which youll be graded. And then, for each assignment you submit, you receive feedback from your professor. You dont need to ask for the feedback - its provided to you directly, and typically without much personal explanation. As you might imagine, the feedback paradigm shifts entirely once a student enters the professional world. For starters, the feedback you receive at work is often less consistent and less easily decipherable than in college. Depending on your manager and your organization, you might receive very clear, detailed and consistent feedback on assignments; or you might receive feedback in an intermittent and difficult-to-decipher manner. As a result of these cultural differences, young professionals can experience a feedback vacuum in the professional world - wondering how to improve, if they need to improve, and how they can develop the skills necessary to improve at their firm and in their career.Relationships in the professional world are also very different from in college. In college, you build relationships with people you want to - and for the most part with people around your same age. Relationships evolve naturally through interactions in class, from extracurricular activities on campus, through friends of friends. And theres typically very little pressure to keep up relationships you dont enjoy. However, once students enter the professional world, they find themselves enmeshed in a very different experience of relationship building. Its no longer only solely about creating a group of fun, nice people to ________ with; its now more strategic. Relationship building in a professional environment is about developing friendships, sure, but its also about building a robust network of colleagues who can help you succeed at your job and advance in your career.Q. How is relationship building in professional world different from that in college?

Read the following statements about Cross-selling by banks-(i) The success of cross-selling depends on offering as many products as possible to the customer.(ii) Cross-selling is more relationship-based than transaction-based.(iii) Fine-tuning and re-tuning strategies for cross-selling should only come from higher-level corporate executives.(iv) Cross-selling is only applicable to fee-based products.a)Statements (i) and (ii) are correct while statements (iii) and (iv) are incorrectb)Statements (ii), (iii) and (iv) are correct while statement (i) is incorrectc)Statement (ii) is correct while statements (i), (iii) and (iv) are incorrectd)Statements (i) and (iii) are correct while statements (ii) and (iv) are incorrectCorrect answer is option 'C'. Can you explain this answer?
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Read the following statements about Cross-selling by banks-(i) The success of cross-selling depends on offering as many products as possible to the customer.(ii) Cross-selling is more relationship-based than transaction-based.(iii) Fine-tuning and re-tuning strategies for cross-selling should only come from higher-level corporate executives.(iv) Cross-selling is only applicable to fee-based products.a)Statements (i) and (ii) are correct while statements (iii) and (iv) are incorrectb)Statements (ii), (iii) and (iv) are correct while statement (i) is incorrectc)Statement (ii) is correct while statements (i), (iii) and (iv) are incorrectd)Statements (i) and (iii) are correct while statements (ii) and (iv) are incorrectCorrect answer is option 'C'. Can you explain this answer? for Banking Exams 2025 is part of Banking Exams preparation. The Question and answers have been prepared according to the Banking Exams exam syllabus. Information about Read the following statements about Cross-selling by banks-(i) The success of cross-selling depends on offering as many products as possible to the customer.(ii) Cross-selling is more relationship-based than transaction-based.(iii) Fine-tuning and re-tuning strategies for cross-selling should only come from higher-level corporate executives.(iv) Cross-selling is only applicable to fee-based products.a)Statements (i) and (ii) are correct while statements (iii) and (iv) are incorrectb)Statements (ii), (iii) and (iv) are correct while statement (i) is incorrectc)Statement (ii) is correct while statements (i), (iii) and (iv) are incorrectd)Statements (i) and (iii) are correct while statements (ii) and (iv) are incorrectCorrect answer is option 'C'. Can you explain this answer? covers all topics & solutions for Banking Exams 2025 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for Read the following statements about Cross-selling by banks-(i) The success of cross-selling depends on offering as many products as possible to the customer.(ii) Cross-selling is more relationship-based than transaction-based.(iii) Fine-tuning and re-tuning strategies for cross-selling should only come from higher-level corporate executives.(iv) Cross-selling is only applicable to fee-based products.a)Statements (i) and (ii) are correct while statements (iii) and (iv) are incorrectb)Statements (ii), (iii) and (iv) are correct while statement (i) is incorrectc)Statement (ii) is correct while statements (i), (iii) and (iv) are incorrectd)Statements (i) and (iii) are correct while statements (ii) and (iv) are incorrectCorrect answer is option 'C'. Can you explain this answer?.
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