Payment Issues for Nigerian Users


As a Nigerian user, you have been facing difficulties in making a payment for the EduRev Infinity package of JEE. The only method available to you is card payment, but every time you try, the transaction fails. Therefore, you are seeking assistance to find an alternative solution.


To overcome the payment issues you are facing, you can follow the steps below:

1. Contact EduRev Support
Reach out to the EduRev support team to report the transaction failure issue. They have dedicated customer support that can assist you in resolving payment-related problems. You can contact them via email or phone, depending on the available contact information provided on their website.

2. Bank Support
Contact your bank to ensure that your card is authorized for international transactions. Nigerian banks often implement restrictions on card usage for security reasons, especially for online payments. Request your bank to allow international transactions on your card for a specific period or permanently.

3. Virtual Card
Consider obtaining a virtual card that supports international transactions. Some Nigerian banks offer virtual cards that can be used specifically for online payments. Virtual cards are generally more secure and have a higher success rate for international transactions.

4. Payment Assistance from an Indian User
If all else fails, you can seek assistance from an Indian user to make the payment on your behalf. Follow these steps:

1. Find an Indian user who is willing to help you. You can connect with them through online forums, social media groups, or educational communities.
2. Request the Indian user's bank account details, including the account number, account holder's name, and bank name.
3. Once you have the necessary information, visit your bank or use online banking services to initiate an international wire transfer to the provided Indian bank account.
4. Ensure that you include all the necessary details, such as the purpose of the transfer (payment for EduRev Infinity package) and your name as the sender.
5. After initiating the transfer, share the transaction details, including the transaction reference number or receipt, with the Indian user for verification purposes.
6. The Indian user can then contact EduRev support, provide the transaction details, and request them to activate the EduRev Infinity package for your account.


By following the steps mentioned above, you can resolve the payment issues you are facing as a Nigerian user. Remember to contact EduRev support and your bank for assistance, and consider using a virtual card for international transactions. If all else fails, seek help from an Indian user to make the payment on your behalf.