B Com Exam  >  B Com Questions  >  How does a CRM system improve customer servic... Start Learning for Free
How does a CRM system improve customer service in small businesses?
  • a)
    It tracks every customer interaction, providing information for personalized service.
  • b)
    It ensures that follow-ups are made and resolutions are found for customer issues.
  • c)
    It suggests appropriate upgrades and options to add value to customers.
  • d)
    All of the above.
Correct answer is option 'D'. Can you explain this answer?
Most Upvoted Answer
How does a CRM system improve customer service in small businesses?a)I...
A CRM system improves customer service in small businesses through various means. Firstly, it tracks every customer interaction, creating a database of information that can be used to provide personalized service. This allows customer service representatives to have access to relevant information and provide better assistance. Secondly, it ensures that follow-ups are made and resolutions are found for customer issues, ensuring customer satisfaction. Lastly, it suggests appropriate upgrades and options to add value to customers, driving revenue for the company.
Explore Courses for B Com exam
How does a CRM system improve customer service in small businesses?a)It tracks every customer interaction, providing information for personalized service.b)It ensures that follow-ups are made and resolutions are found for customer issues.c)It suggests appropriate upgrades and options to add value to customers.d)All of the above.Correct answer is option 'D'. Can you explain this answer?
Question Description
How does a CRM system improve customer service in small businesses?a)It tracks every customer interaction, providing information for personalized service.b)It ensures that follow-ups are made and resolutions are found for customer issues.c)It suggests appropriate upgrades and options to add value to customers.d)All of the above.Correct answer is option 'D'. Can you explain this answer? for B Com 2024 is part of B Com preparation. The Question and answers have been prepared according to the B Com exam syllabus. Information about How does a CRM system improve customer service in small businesses?a)It tracks every customer interaction, providing information for personalized service.b)It ensures that follow-ups are made and resolutions are found for customer issues.c)It suggests appropriate upgrades and options to add value to customers.d)All of the above.Correct answer is option 'D'. Can you explain this answer? covers all topics & solutions for B Com 2024 Exam. Find important definitions, questions, meanings, examples, exercises and tests below for How does a CRM system improve customer service in small businesses?a)It tracks every customer interaction, providing information for personalized service.b)It ensures that follow-ups are made and resolutions are found for customer issues.c)It suggests appropriate upgrades and options to add value to customers.d)All of the above.Correct answer is option 'D'. Can you explain this answer?.
Solutions for How does a CRM system improve customer service in small businesses?a)It tracks every customer interaction, providing information for personalized service.b)It ensures that follow-ups are made and resolutions are found for customer issues.c)It suggests appropriate upgrades and options to add value to customers.d)All of the above.Correct answer is option 'D'. Can you explain this answer? in English & in Hindi are available as part of our courses for B Com. Download more important topics, notes, lectures and mock test series for B Com Exam by signing up for free.
Here you can find the meaning of How does a CRM system improve customer service in small businesses?a)It tracks every customer interaction, providing information for personalized service.b)It ensures that follow-ups are made and resolutions are found for customer issues.c)It suggests appropriate upgrades and options to add value to customers.d)All of the above.Correct answer is option 'D'. Can you explain this answer? defined & explained in the simplest way possible. Besides giving the explanation of How does a CRM system improve customer service in small businesses?a)It tracks every customer interaction, providing information for personalized service.b)It ensures that follow-ups are made and resolutions are found for customer issues.c)It suggests appropriate upgrades and options to add value to customers.d)All of the above.Correct answer is option 'D'. Can you explain this answer?, a detailed solution for How does a CRM system improve customer service in small businesses?a)It tracks every customer interaction, providing information for personalized service.b)It ensures that follow-ups are made and resolutions are found for customer issues.c)It suggests appropriate upgrades and options to add value to customers.d)All of the above.Correct answer is option 'D'. Can you explain this answer? has been provided alongside types of How does a CRM system improve customer service in small businesses?a)It tracks every customer interaction, providing information for personalized service.b)It ensures that follow-ups are made and resolutions are found for customer issues.c)It suggests appropriate upgrades and options to add value to customers.d)All of the above.Correct answer is option 'D'. Can you explain this answer? theory, EduRev gives you an ample number of questions to practice How does a CRM system improve customer service in small businesses?a)It tracks every customer interaction, providing information for personalized service.b)It ensures that follow-ups are made and resolutions are found for customer issues.c)It suggests appropriate upgrades and options to add value to customers.d)All of the above.Correct answer is option 'D'. Can you explain this answer? tests, examples and also practice B Com tests.
Explore Courses for B Com exam
Signup for Free!
Signup to see your scores go up within 7 days! Learn & Practice with 1000+ FREE Notes, Videos & Tests.
10M+ students study on EduRev