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What is the role of people in the marketing of services?
  • a)
    They are responsible for pricing the services.
  • b)
    They deliver the services to the customers.
  • c)
    They design the service offerings.
  • d)
    They promote the services through advertising.
Correct answer is option 'B'. Can you explain this answer?
Most Upvoted Answer
What is the role of people in the marketing of services?a)They are res...
People play a crucial role in the marketing of services as they are responsible for delivering the services to the customers. In service-based industries, the interaction between the service provider and the customer is an integral part of the service experience. The behavior, skills, and attitude of the service provider can significantly impact customer satisfaction and perception of the service.
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What is the role of people in the marketing of services?a)They are responsible for pricing the services.b)They deliver the services to the customers.c)They design the service offerings.d)They promote the services through advertising.Correct answer is option 'B'. Can you explain this answer?
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