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Why is after-sales service important for businesses?
  • a)
    It generates new product ideas.
  • b)
    It helps build brand awareness.
  • c)
    It enhances customer satisfaction and retention.
  • d)
    It focuses on product pricing strategies.
Correct answer is option 'C'. Can you explain this answer?
Most Upvoted Answer
Why is after-sales service important for businesses?a)It generates new...
After-sales service is important because it enhances customer satisfaction and retention. Satisfied customers become loyal to the brand and spread positive word of mouth, which benefits the organization's reputation and revenue.
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Why is after-sales service important for businesses?a)It generates new product ideas.b)It helps build brand awareness.c)It enhances customer satisfaction and retention.d)It focuses on product pricing strategies.Correct answer is option 'C'. Can you explain this answer?
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