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Which of the following is an example of responsibility towards consumers?
- a)Responsibility to provide a fair return
- b)Fair wages to workers
- c)Supply of right quality and quantity of goods and services
- d)Responsibility for providing jobs
Correct answer is option 'C'. Can you explain this answer?
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Which of the following is an example of responsibility towards consume...
Responsibility towards consumers refers to the ethical and moral obligations that businesses have in ensuring the well-being and satisfaction of their customers. It involves providing products and services that meet the expectations and needs of consumers.
The example of responsibility towards consumers is:
Supply of right quality and quantity of goods and services:
- Ensuring that the products and services offered to consumers are of the promised quality and meet the expected standards.
- Providing accurate information about the products, including ingredients, materials used, and any potential risks or side effects.
- Avoiding deceptive or misleading advertising practices that may misguide consumers.
- Maintaining transparency in pricing and avoiding unfair pricing strategies.
- Handling consumer complaints and resolving issues promptly and effectively.
- Offering appropriate after-sales services, such as warranties, repairs, or replacements.
By fulfilling this responsibility, businesses can build trust and long-term relationships with their consumers, which ultimately leads to customer loyalty and satisfaction.
The example of responsibility towards consumers is:
Supply of right quality and quantity of goods and services:
- Ensuring that the products and services offered to consumers are of the promised quality and meet the expected standards.
- Providing accurate information about the products, including ingredients, materials used, and any potential risks or side effects.
- Avoiding deceptive or misleading advertising practices that may misguide consumers.
- Maintaining transparency in pricing and avoiding unfair pricing strategies.
- Handling consumer complaints and resolving issues promptly and effectively.
- Offering appropriate after-sales services, such as warranties, repairs, or replacements.
By fulfilling this responsibility, businesses can build trust and long-term relationships with their consumers, which ultimately leads to customer loyalty and satisfaction.
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Which of the following is an example of responsibility towards consumers?a)Responsibility to provide a fair returnb)Fair wages to workersc)Supply of right quality and quantity of goods and servicesd)Responsibility for providing jobsCorrect answer is option 'C'. Can you explain this answer?
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